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“Convenient location.”

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DoubleTree by Hilton Manchester Piccadilly
Ranked #18 of 116 Hotels in Manchester
Certificate of Excellence
Kathmandu, Nepal
Level Contributor
106 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
“Convenient location.”
Reviewed 31 July 2012

Stayed at this hotel over a weekend. We liked the location - train station, metro link, city center, canal street, etc. were within reach. The staff were quite attentive and polite. Breakfast rather typical but decent with some choice. The room was pleasant but a little tired (a few spots on the carpet) and shower needed to be fixed. Moreover, it can be noisy both from the outside owing to the traffic and the hall. In generall we liked this place and would stay there again.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Radek R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JackAppleton, Guest Relations Manager at DoubleTree by Hilton Manchester Piccadilly, responded to this review, 4 August 2012
Dear Radzinx,

Thank you for taking the time to share your feedback with Tripadvisor.

I am glad you enjoyed the hotel and the location was suitable for your needs. I am sincerely sorry for the noise issue you experienced. I trust this will not deter you from choosing the hotel again in the future.

We look forward to welcoming you back.

Kind regards,

Jack
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Rating summary
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  • Sleep Quality
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  • Value
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English first
Oxford, United Kingdom
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 31 July 2012

Could not fault the hotel. Great service received throughtout. High quiality of rooms, could not hear any noise from other bedrooms. The selection at breakfast was excellent. Staff were always helpful and considerate. Great location next to PIcadilly train station and for tram links. Easy walk into the city centre.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Fiona B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JackAppleton, Guest Relations Manager at DoubleTree by Hilton Manchester Piccadilly, responded to this review, 31 July 2012
Thank you for your fantastic review.

We all hope we have the opportunity to welcome you back again for another stay very soon.

Best wishes,

Jack
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
98 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 29 July 2012

Stayed for just one night on a saturday!
Like the location and the Staff were great.
Would stay here again, however was kept awake by an event going on at the hotel, with very loud music until 1am.. People attending the event should maybe have been placed in the rooms nearby as the bed was vibrating with the noise., and the music was pretty loud.
But despite this I liked the hotel very much & would definitely stay again.

  • Stayed July 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Poppy2k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JackAppleton, Guest Relations Manager at DoubleTree by Hilton Manchester Piccadilly, responded to this review, 31 July 2012
Dear Guest,

It is really inspiring to read such a great review.

I am sorry you were kept awake and completely understand your points. I hope this will not deter you from choosing the hotel again when you are next in Manchester.

Please contact me if I can assist with any future reservations, or anything else. Jack.Appleton@hilton.com.

Best wishes,

Jack
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Grand Cayman
Level Contributor
96 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 28 July 2012

Stayed at this hotel with some work colleagues since we had used The Mint chain in Leeds, Glasgow and London. Not a lot has changed since Hilton took over the chain which is very good....except the naff cookie given on check in! Hotel receiption and bar areas very nice and stylish. Staff very welcoming. Rooms were large but decor was a bit tired and need of an update. Whilst my room was clean and had been serviced, it still did have objects from the previous occupants which should have been removed. Internet was the fastest I had ever experienced in a hotel (and free). Breakfast was as a buffet and of good quality. Good location next to Manchester Piccadilly Station and not too noisey. Overall, very good experience

  • Stayed July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Patchpup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JackAppleton, Guest Relations Manager at DoubleTree by Hilton Manchester Piccadilly, responded to this review, 31 July 2012
Dear patchpup.

We all appreciate your taking the time to feedback your review online. It is great to read you had such an enjoyable experience.

I am sorry that the housekeeping standards did not meet your expectations. Our team work extremely hard on the cleanliness of our Guest Rooms. Your review and feedback is extremely important in ensuring we meet and exceed expectations.

I do hope this will not deter you from choosing the hotel again in the future.

Best wishes,

Jack
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Leeds
Level Contributor
207 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 27 July 2012

Visited here for an overnight stay mid-July. The location is excellent - a very short walk from the railway station but handy for the centre of Manchester. The room was starting to look a little old but the bed was very comfy. Reception staff very helpful and dealt with any requests (more milk) very quickly. Would stay here again.

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brock59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JackAppleton, Guest Relations Manager at DoubleTree by Hilton Manchester Piccadilly, responded to this review, 31 July 2012
Dear Guest,

Thank you for such a great review. It is fantastic to read and share with the Front of House Teams that they were able to assist with requests so promptly during your recent visit.

We all look forward to welcoming you back again very soon.

Best wishes,

Jack
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Brighton, United Kingdom
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 July 2012

worth a stay staff welcoming but the resterant adds the v.a.t to bill at the end ie, set menu 15.95,thats wat i exspected to pay, but the vat is added and the service final bill coming out at 24.95 not a lot, butas i have a food alowance with my company i over spent so had to make up the diferance, thay need to make it cleard that vat is to be added and service but fab hotel and all staff grate.

Room Tip: High floor corner room
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  • Stayed July 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank david1964186273
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JackAppleton, Guest Relations Manager at DoubleTree by Hilton Manchester Piccadilly, responded to this review, 31 July 2012
Thank you for taking the time to share your review of the hotel and City Cafe Restaurant with Tripadvisor.

I am sorry you experienced some confusion with the bill when you had finished dining. I would appreciate if you could email me directly so I can address the concerns you mentioned, Jack.Appleton@hilton.com.

Best wishes,

Jack
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
71 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 27 July 2012 via mobile

Overall very delightful! Glad to see the standards of Doubletree are kept up here and even succeeded! Sleeping on this beds is like doing so on a cloud. Great location, service and it all! I would definitely recommend it!

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mikelalv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JackAppleton, Guest Relations Manager at DoubleTree by Hilton Manchester Piccadilly, responded to this review, 31 July 2012
Thank you for such great comments. We all hope we have the opportunity to welcome you back again very soon.

Best wishes,

Jack
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Manchester Piccadilly

Property: DoubleTree by Hilton Manchester Piccadilly
Address: 1 Piccadilly Place, 1 Auburn Street, Manchester M1 3DG, England (Formerly Mint Hotel Manchester)
Phone Number:
Region: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Family Hotel in Manchester
#9 Romantic Hotel in Manchester
#10 Business Hotel in Manchester
#14 Luxury Hotel in Manchester
Price Range (Based on Average Rates): ££
Hotel Class:4 star — DoubleTree by Hilton Manchester Piccadilly 4*
Number of rooms: 285
Official Description (provided by the hotel):
DoubleTree by Hilton Manchester Piccadilly occupies a landmark site on the new Piccadilly Place development. The hotel reflects the vibrancy of the city, and is located close to major national rail connections. Relax in the sophisticated surroundings of our restaurant or our alluring Piccadilly Lounge and vibrant Blue Bar, then rest in hotel rooms styled with absolute consideration for your comfort. All with excellent facilities for leisure or business guests including iMac computers and complimentary wi-fi in all rooms. ... more   less 
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Also Known As:
Doubletree By Hilton Manchester Piccadilly Hotel Manchester
City Hotel Manchester
Manchester City Hotel
City Inn Manchester

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