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DoubleTree by Hilton Manchester Piccadilly
Ranked #20 of 116 Hotels in Manchester
Certificate of Excellence
Barrow-in-Furness, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Well worth a stay”
5 of 5 bubbles Reviewed 3 July 2014

We stayed in this hotel in April for two nights, we usually stay a the Hilton Deansgate but it was full, so we thought we'd give the Doubletree a try and we were glad we did. At check in we were given chocolate chip cookies (which were still warm) and a some vouchers for free drinks at the bar, which was nice touch. The staff we great and the executive room we stayed in was clean and big enough for our needs, I maybe a bit biased holding an Hilton HHonors card but I've yet to stay in a Hilton hotel that wasn't excellent.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claire A, Guest Relations Manager at DoubleTree by Hilton Manchester Piccadilly, responded to this review, 6 July 2014
Dear Paul G,

Thank you taking the time to share your experience with us on TripAdvisor.

As a loyal HH member, it is great to hear than we lived up to the Hilton reputation, providing great hospitality and those little extra touches such as our famous DoubleTree Cookie!

We hope to welcome you again on your next visit to Manchester.

Kind Regards,

Claire Armitage
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,924 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (494)
Date | Rating
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English first
Manchester, England, United Kingdom
Level Contributor
69 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed 1 July 2014 via mobile

Okish stayed here for 3nights in a good location, nice big clean hotel our room was basic and didnt have a good view but guess you get better nicer rooms upgrading but the standard rooms are basic it looke a bit like a hospital ward

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claire A, Guest Relations Manager at DoubleTree by Hilton Manchester Piccadilly, responded to this review, 6 July 2014
Dear Karen W,

Thank you for your feedback regarding your recent stay with us on TripAdvisor.

We apologise that you found your room basic and without a good view. Whilst the décor is minimal, all our rooms have all the required amenities and are equipped with I-mac TV/computer with free Wi-Fi.

We hope you are able to return to us again in the future.

Kind Regards,

Claire Armitage
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oslo, Norway
Level Contributor
86 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
2 of 5 bubbles Reviewed 1 July 2014

I give only 2 points in spite of hotel itself and the room was very nice and clean. But quality of the total stay for us personally was very bad because of tram noise. This is not a place if you want to have a quiet sleep and relaxed stay.

The hotel itself and room was very clean, spacious, free water, good toiletries. The room was cleaned properly. Internet connection worked well. The staff was helpful (except a lady on check in who just gave a room card). We did not have breakfast at the hotel, but there are plenty of places around where you can get really good breakfast. We stayed at the 2nd floor and experienced a very annoying tram noise all the time! This was really terrible – we did not get a proper sleep for 3 nights and we woke up very early the whole weekend. Even earplugs did not help much. It did not help to close window either. If we new that before booking we would never stay at this place. Maybe it was better on the higher floors or on the other side of the hotel – I do not know.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bigtraveler2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claire A, Guest Relations Manager at DoubleTree by Hilton Manchester Piccadilly, responded to this review, 6 July 2014
Dear bigtraveler2000,

Thank you for recent review of your stay on TripAdvisor.

We are sorry to hear your stay with us was disturbed due the noise from the trams. Had we have known about your discomfort whilst you were with us, we would have gladly moved you to a quieter room. The team at DT Manchester Piccadilly are committed to making it right for all our guests at every opportunity.

Secondly, it is great to hear you found the cleanliness of the room of a high standard and the staff helpful and friendly.

We do hope you decided to stay again in the future.

Kind Regards,

Claire Armitage
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Barrow-in-Furness, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 30 June 2014 via mobile

Close to station and few minutes walk for centre. Easy to get to and plenty of parking around. good breakfast with plenty of choice. Only downside was the noise of the trams. Wouldn't let it out me off staying there again.

Stayed June 2014, travelled as a couple
Helpful?
Thank Andrew M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claire A, Guest Relations Manager at DoubleTree by Hilton Manchester Piccadilly, responded to this review, 1 July 2014
Dear Andrew M,

Thank you for your review of Doubletree by Hilton Manchester Piccadilly on TripAdvisor.

We are pleased to hear you enjoyed your stay with us and look forward to welcoming you again on your next visit to Manchester.

Kind Regards,

Claire Armitage
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nottingham, United Kingdom
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 30 June 2014

Booked for my Boyfriends birthday with two other couples. Hotel staff really nice and helpful. Amazing warm cookie given to us on our Check In. Rooms modern and clean. Close enough to everything and easy enough to get a Taxi if too lazy to walk like us! haha. Didn't spend that much time in the hotel however I would definitely stay there again! Parked in the Piccadily Car Park just before the hotel, £5.00 for the day on Saturdays and Sundays!!!

Room Tip: Room 538 was nice, however I can imagine all rooms are the same!
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Katie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claire A, Guest Relations Manager at DoubleTree by Hilton Manchester Piccadilly, responded to this review, 1 July 2014
Dear Katie S,

Thank you for your 5* review of your stay on TripAdvisor!

It is great to hear you and your party had a great weekend whilst staying with us and glad you enjoyed our famous Doubletree cookies on check in!

We look forward to welcoming you again in the future.

Kind Regards,

Claire Armitage
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 29 June 2014

I stayed on business at this hotel. I arranged a meeting room and was impressed by the staff and facilities. I and colleagues ate at the hotel and enjoyed a lovely meal. My room was great, very quiet. Can recommend the hotel.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pennyb400
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claire A, Guest Relations Manager at DoubleTree by Hilton Manchester Piccadilly, responded to this review, 30 June 2014
Dear Pennyb400,

Thank you for sharing your review of your stay on TripAdvisor.

It is great to hear such positive comments regarding the hotel and team - we hope you are able to visit us again on your nexy business trip to Manchester.

Kind Regards,

Claire Armitage
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chania, Greece
Level Contributor
42 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 29 June 2014

We stayed there for 2 nights and everything was good. The location is very convenient, right next to the train station and 5 minutes from the city center. Th staff was very helpful and the room was clean and nice. Nothing too special but a good place to stay

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eudoku
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claire A, Guest Relations Manager at DoubleTree by Hilton Manchester Piccadilly, responded to this review, 1 July 2014
Dear Eudoku,

Thank you for sharing your stay with us on TripAdvisor.

We are pleased you found the location of the hotel convenient for stay and the team at Doubletree by Hilton Manchester Piccadilly helpful.

We hope you are able to return on your next visit to Manchester.

Kind Regards,

Claire Armitage
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Manchester Piccadilly

Property: DoubleTree by Hilton Manchester Piccadilly
Address: 1 Piccadilly Place, 1 Auburn Street, Manchester M1 3DG, England (Formerly Mint Hotel Manchester)
Phone Number:
Region: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Family Hotel in Manchester
#9 Romantic Hotel in Manchester
#10 Business Hotel in Manchester
#16 Luxury Hotel in Manchester
Price Range (Based on Average Rates): ££
Hotel Class:4 star — DoubleTree by Hilton Manchester Piccadilly 4*
Number of rooms: 285
Official Description (provided by the hotel):
DoubleTree by Hilton Manchester Piccadilly occupies a landmark site on the new Piccadilly Place development. The hotel reflects the vibrancy of the city, and is located close to major national rail connections. Relax in the sophisticated surroundings of our restaurant or our alluring Piccadilly Lounge and vibrant Blue Bar, then rest in hotel rooms styled with absolute consideration for your comfort. All with excellent facilities for leisure or business guests including iMac computers and complimentary wi-fi in all rooms. ... more   less 
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Also Known As:
Doubletree By Hilton Manchester Piccadilly Hotel Manchester
City Hotel Manchester
Manchester City Hotel
City Inn Manchester

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