We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
DoubleTree by Hilton Manchester Piccadilly
Nearby Hotels
US$162
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$133
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
US$90
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$82
Booking.com
View Deal
  • Free Wifi
  • Restaurant
US$148
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$120
Expedia.com
View Deal
  • Restaurant
  • Room Service
US$212
Hotels.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
Jurys Inn Manchester(Manchester)(Great Value!)
US$88
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$85
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
US$169
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$103
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
US$130
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$121
Expedia.com
View Deal
  • Free Wifi
  • Restaurant
US$172
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$160
Agoda.com
View Deal
  • Pool
  • Restaurant
The Midland(Manchester)
US$157
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$112
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
US$95
Booking.com
View Deal
  • Restaurant
  • Free Internet
Reviews (4,396)
Filter reviews
4,396 results
Traveller rating
2,260
1,505
455
125
51
Traveller type
Time of year
LanguageAll languages
More languages
2,260
1,505
455
125
51
Show reviews that mention
All reviewsdouble treewarm cookiescity cafetrain stationon arrivalfree wificanal streetmanchester piccadillyexcellent hotelmodern hotelmini barbusiness triphotel barbreakfast was excellentcentral locationsaturday nightchecking in
Filter
Updating list...
2,069 - 2,074 of 4,396 reviews
Reviewed 19 August 2014

I stayed here for 4 nights during a wedding. Nice spacious rooms with everything you need. Toiletries, hairdryer, and a fridge for your own use. Free water bottles every day.
Upon arrival you are greeted with a delicous cookie:). FRee wifi in the room.
The hotel is a few minutes walk to the shopping streets and just across the railway station.
You can take the train from the airport and walk 2 minutes from the train station to the hotel :)
Would definetly stay there again!

  • Stayed: June 2014, travelled solo
    • Rooms
    • Cleanliness
    • Service
2  Thank noreen_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claire A, Guest Relations Manager at DoubleTree by Hilton Manchester Piccadilly, responded to this reviewResponded 24 August 2014

Dear noreen_11,

Thank you for taking the time to share with us a review of your stay on TripAdvisor.

We are delighted to hear you had such an enjoyable with us! It is great to hear you found the location of the hotel ideal for you commute from the station and for getting around the city and the additional amenities added to the comfort and enjoyment of your stay with us.

We look forward to welcoming you again in the near future.

Kind Regards,

Claire Armitage

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2014

Cold, soggy fish and chips. Must have all been microwaved and left on the side. Really disgusting, and cost £20. Avoid the room service at all costs. Other than that, reasonable hotel. Wifi didn't work but someone bought me a cable. Good they have a Mac TV and they give you a cookie when you check in.

  • Stayed: August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Jacob H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claire A, Guest Relations Manager at DoubleTree by Hilton Manchester Piccadilly, responded to this reviewResponded 24 August 2014

Dear Jacob H,

Thank you for taking the time to share your thoughts of your recent stay with us on TripAdvisor.

It is great to hear you enojyed our famous DoubleTree Chocolate Cookie on check in and you found the i-Mac TV a welcomed addition to the room.

I am sorry to hear you had issues with your room service. We are commited to delivering great quality food from the kitchen and had we have been aware we would have been happy to Make it Right for you.

We hope you are able to return to us in the near future.

Kind Regards,

Claire Armitage

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2014

Stayed with my partner a few weeks ago and felt that this hotel slightly missed the mark!!

Firstly parking is awful, bit of a trek, but you do get a discount for staying at the hotel.

The receptionist was, well, "confused.com". She said breakfast wasn't included in our booking which we agreed, but then because I queried the price for one night she decided that it was included, but at the end of the conversation checked with her manager who confirmed it wasn't!! We did however have breakfast the next morning at an extra cost, but had to queue for half an hour and was told that we could only have our eggs scrambled and if we wanted them any other way we would have to wait 20 minutes extra - I don't think so.

The room and bathroom were a good size, clean and comfortable.

Anyway, down to the bar for a pre-dinner drink - we weren't eating at the hotel. The waiting came to us and we ordered two gin and tonics. I asked for Diet Tonic to be told that they don't have this so I reluctantly agreed to a full fat tonic. My partner wanted another G&T before we left for our dinner but couldn't attract the eye of the waiter (he was far too busy oggling the numerous noisy hen party groups) so my partner went to the bar himself and waited over 15 minutes for a drink and lo and behold what should he see behind the bar but Diet Tonic.

On arrival back at the hotel we decided to have a cocktail - no complaints here - nice cocktails at reasonable prices - and the bar had a more select clientele by this time.

We probably would return to this hotel as it's well placed but will make sure that we get a better price than we did which includes breakfast - it was far too expensive for what we got.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Sunandmoon10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claire A, Guest Relations Manager at DoubleTree by Hilton Manchester Piccadilly, responded to this reviewResponded 24 August 2014

Dear sunandmoon10,

Thank you for taking the time to share with us a review of your stay with us on TripAdvisor.

Firstly, thank you for your comments regarding the cleanliness of the room and the service in bar later in the evening. We are please you found these aspects of your stay enjoyable.

Secondly, I am disappointed to hear your comments regarding your arrival with us and your experience in the bar earlier. The car park we recommend, Piccadilly Argent, is within the same complex as the hotel so I apologise if you found this further than you had anticipated.

In regards to check in, I apologise if there was confusion regarding whether breakfast was included or not. We do have a number of staff who are currently in training but i have raised this with Mike, our Front of House Manager, who will ensure the staff are retained on this. I have also noted the comments regarding service in the Piccadilly Lounge and passed on your thoughts to Ricardo, our Restaurant and Bars Manager.

Feedback is always important as it is a vital way of reviewing the level of service and facilities we provide to our guests so that we can make improvements, and we do appreciate the time and effort that you have taken to communicate this information to us.

Once again, we are sorry that we fell short of your expectations on this occasion.

Kind Regards,

Claire Armitage

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2014 via mobile

On arrivel we where wlcomed by friendly staff and a wlcome bisquit.
The room was quit small but had everything you would need the bed was comfy even and the bath was spotless.
The hotel is in a great location for exploring manchaster
There are deffo cheaper options but if you want a treat its a good place to stay

  • Stayed: October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank puss123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claire A, Guest Relations Manager at DoubleTree by Hilton Manchester Piccadilly, responded to this reviewResponded 24 August 2014

Dear Puss123,

Thank you for sharing a review of your recent stay with us on TripAdvisor.

We are delighted to hear you had such a great stay with us and found the location of the hotel perfect for your stay in Manchester. Thank you also for the compliments regarding the friendliness of the team and the cleanliness of your room. I will ensure this is communicated back to our team members.

We look forward to welcoming you again soon.

Kind Regards,

Claire Armitage

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2014

Disgusting room. Filthy. Got a disabled room and the room looked like it had never seen a Hoover. Wanted a twin configuration and this is what we got. Thanks god only there for 5 hours or so. Did not take my shoes off on the floors. It this is what you call 4 star oh dear.

Room Tip: Don't expect a twin
  • Stayed: August 2014, travelled with friends
    • Location
    • Service
Thank Alex1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claire A, Guest Relations Manager at DoubleTree by Hilton Manchester Piccadilly, responded to this reviewResponded 24 August 2014

Dear Alex1979,

Thank you taking the time to share you experience with us on TripAdvisor.

I am disappointed to hear that you had issues with your room during your stay. I have emailed you directly to gain more information so we can invesigate your concerns but have no receieved no reply as yet.

I can assure you that this does not sound typical of the cleanliness of the rooms at DoubleTree by Hilton Manchester Piccadilly. As you will note from previous posts, the cleanliness of rooms is one of most consistant compliments from our guests. Anna and Pawel, our Executive Head Housekeeping Managers and the supervisors have great attention to details and would be disappointed to hear your comments.

If you would still like to contact us further, please contact me directly on claire.armitage@hilton.com

I look forward to hearing from you shortly.

Kind Regards,

Claire Armitage

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews