Booked this hotel for a one night stay for my partners 30th birthday as a surprise, requested an early check in but didn't get it, wasn't that bothered really as they said the room would be ready in a hour so we left our luggage and came back. Returned in an hour to be told our room still wasn't ready and that it would be 30 minutes, ok I said, we waited in the bar and bought a drink and then get told we could check in. When I did go back to the reception to check in they checked me in under the wrong name and tried charging me more than the original price I was told, after this was sorted and I got my room card I was told the room would be another 10 minutes and if we would wait in the bar again and they would come to collect us, getting a bit fed up at this point. Finally got in the room at 4 o clock, apart from this it was a lovely stay and lovely hotel, just a bit of a shame about the mess up at check in and all the twoing and frowing!!!!!!!
- Official Description (provided by the hotel):
- DoubleTree by Hilton Manchester Piccadilly occupies a landmark site on the new Piccadilly Place development. The hotel reflects the vibrancy of the city, and is located close to major national rail connections. Relax in the sophisticated surroundings of our restaurant or our alluring Piccadilly Lounge and vibrant Blue Bar, then rest in hotel rooms styled with absolute consideration for your comfort. All with excellent facilities for leisure or business guests including iMac computers and complimentary wi-fi in all rooms. ... more less
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- Also Known As:
- Doubletree By Hilton Manchester Piccadilly Hotel Manchester
- City Hotel Manchester
- Manchester City Hotel
- City Inn Manchester