Me and my friend came for her birthday spa weekend. First of all we arrived at 2pm and our room wasn't ready so we had to wait 20mins. We decided to walk into Manchester and come back and use the spa. On our return we were informed the spa was out of order. It ruined our stay as that was the whole purpose of our visit. We booked this spa break to get away from it all combined with her birthday.
We should have been informed the spa was out of use prior to our stay and we would have rearranged or stayed elsewhere.
We could have stayed somewhere cheaper but chose here purposely for the spa!
Also the TV didn't work in the room. It kept saying 'no or bad signal'.
It also said on the website that the rooms had docking stations so I didn't bring my iphone charger as I thought I'd be able to charge it in the room but when I tried, it said not compatible even though it was an iphone docking station, it only played and not charged, so I had no phone for the majority of my stay!
Overall, this was a very disappointing stay and wouldn't recommend.
- Official Description (provided by the hotel):
- Macdonald Manchester Hotel & Spa, set in the heart of Cottonopolis, is Manchester's largest four-star hotel. Perfectly located if travelling by rail, road or foot, our eyecatching expanse dominates the skyline all the way from Piccadilly Station to the Mancunian Way allowing quick and easy access to and from all the major motorways. The team at our hotel in Manchester is driven to deliver an outstanding guest experience and has a reputation for its service standards and food quality. As the 2013 winner of "The best sleep in the city" award (Manchester Evening News), it combines 338 beautiful bedrooms with state of the art conferencing, an indulgent urban spa and first class bar and live theatre restaurant experience in our Scottish Steak Club. ... more less
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- Also Known As:
- Macdonald Manchester Hotel Manchester
- Macdonald Manchester Hotel And Spa
- Macdonald Hotel Manchester