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“Decent hotel”

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Macdonald Manchester Hotel & Spa
Ranked #48 of 117 Hotels in Manchester
London, United Kingdom
Level Contributor
160 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
“Decent hotel”
Reviewed 25 November 2013

I stayed here with a group of friends on a trip to Manchester. The room was a good size and there was a bath and shower, the surfaces in the room were a little dusty if I'm being critical. There was a nice bar area. The breakfast was good although the beans were cold and the black pudding overcooked. Very close approx 500yards from the station although not in the most desirable part of the city.
For the money the place is great value and would certainly stay again. Really is a nice modern hotel.

  • Stayed November 2013, travelled with friends
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Helpful?
Thank Btw99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager ., General Manager at Macdonald Manchester Hotel & Spa, responded to this review, 26 November 2013
Dear Btw99,

Many thanks for your kind review it is appreciated and as with all of our feedback we will work hard on improving on what we do whilst looking to exceed expectations.

Kind regards

Paul Bayliss MBE
General Manager
The Macdonald Manchester Hotel and Spa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (697)
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bradford
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 24 November 2013

The hotel itself is a bit dated. The superior room was not as large as expected-especially when this is one of the selling points. The view was great from the 8th floor and the reception staff were lovely and welcoming. Close to everything you could need in Manchester-although the parking charge at the hotel was quite high. I would stay again but not bother paying the extra for the larger room as there really was no benefit to it

  • Stayed November 2013, travelled as a couple
    • Value
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Helpful?
1 Thank markandrachel08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager ., General Manager at Macdonald Manchester Hotel & Spa, responded to this review, 25 November 2013
Dear Mark and Rachel,

Thanks so much for taking the time to review us and for all your kind words.

We look forward to seeing you again in the future.

Kind regards

Paul Bayliss MBE
General Manager
The Macdonald Manchester Hotel and Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brecon, United Kingdom
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 23 November 2013

Booked in as was close to the O2 Apollo and train station. Staff were very welcoming and helpful and the room was excellent with everything you need. The only negative I have is that as breakfast wasn't included in the price (£90) to be charged £20 per person for it was a bit extreme I believe. However there was excellent choice but not £20s worth. Would definitely come back again though.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Colin O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager ., General Manager at Macdonald Manchester Hotel & Spa, responded to this review, 24 November 2013
Dear Colin,

Thank you for your kind review and so pleased you enjoyed your time in Manchester and the concert at The Apollo. As the nearest hotel to The Apollo we know just how good the events are there and like to think we do a great job in looking after guests going to see them.

Top tip: Its always less expensive if you book breakfast with your package before you arrive.

Many thanks once again and we look forward to seeing you back here very soon.

Kind regards

Paul Bayliss MBE
General Manager
The Macdonald Manchester Hotel and Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leicester, United Kingdom
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 21 November 2013

This hotel is probably the best that I have stayed in, in England! The room was amazing, well suited for couples! The hotel manager left us a surprise for our anniversary in our room, which made the stay that extra bit special. The breakfast was fantastic, well cooked sausages and bacon. Great variety of food to cater for all. I haven't really got any negative feedback for this hotel, and thats surprising as I am a critic! Keep up the good work, can't wait to stay again.

The piccadilly station is 5 mins walk. Buses going to Trafford Centre are near Piccadilly Garden. Deansgate is about 5mins away by taxi, and you should not be charged more than £7! Arndale shopping centre is about 15min walk. Great location!

Room Tip: 7th Floor has amazing views, although waiting for the lift can take a while!
See more room tips
  • Stayed November 2013, travelled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
Thank Adhev P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager ., General Manager at Macdonald Manchester Hotel & Spa, responded to this review, 22 November 2013
Dear Adhev,

The pleasure is all ours so pleased that our great team managed to ensure your time in Manchester was thoroughly enjoyed and of course we look forward to your return sometime soon.

Kind regards

Paul Bayliss MBE
General Manager
The Macdonald Manchester Hotel and Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 November 2013

I stayed here last weekend with my girlfriend. What a great hotel. Excellent location, right next to the train station. Lovely spacious room, comfy bed, massive bathroom with shower and bath. Check in was fast and the receptionist was very helpful. She told us everything we needed to know and even gave us a map and pointed out a few places on it for us. We sat and had a lovely costa coffee in the bar. We had spa treatments booked as part of our stay and I must say this made it for us. The spa was lovely, the staff were really friendly and very knowledgable and we both enjoyed our treatments which we had in a double room. Impressive. We ate in the restaurant the first night and both really enjoyed our Steaks. Nice to see the chefs cooking from our table, not so common in hotels these days. Breakfast was very busy, but there was a good choice of food. This is a great hotel for a Spa break in the city. Lovely hotel with friendly staff. We will definitely be staying again.

  • Stayed November 2013, travelled as a couple
    • Value
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Helpful?
Thank 198000011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager ., General Manager at Macdonald Manchester Hotel & Spa, responded to this review, 20 November 2013
Dear Goldep,

What a lovely review thank you. It highlights really well all of what we strive to do for all of our guests all of the time.

Kind regards

Paul Bayliss MBE
General Manager
The Macdonald Manchester Hotel and Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fife, United Kingdom
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 17 November 2013

Pulling into Manchester Picadilly station, along with thoughts of have we got all our bags, I start to think right now we need to find the hotel. Thankfully just as that thought was starting in my head there it was right out the window. Perfect.
We chose to stay at this hotel as it was close to everything we were in Manchester to visit. The room was clean, tidy and well maintained.
The service was excellent, we were able to leave our bags all day at the hotel, safely while we walked about Manchester which was fantastic. The staff were always friendly and ready to help.
The spa was fantastic, a variety of saunas, along with a steam room, ice room and experience shower will sooth away the stresses of your journey, or at least it did for us.
I couldn't recommend this hotel enough, along with the spa, rooms and service you will be hard pushed to find somewhere better.

Room Tip: Try and book your room as early as possible, we found the room prices went up nearer to the date and...
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christine_D42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager ., General Manager at Macdonald Manchester Hotel & Spa, responded to this review, 19 November 2013
Dear Christine,

Thank you for a lovely review it is appreciated and so pleased that we are your hotel of choice for years to come.

Kind regards

Paul Bayliss MBE
General Manager
The Macdonald Manchester Hotel and Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Preston, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 November 2013

Stayed in a double room on 15 nov, very spacious, massive comfy bed and huge walk in shower. Spotless room and bathroom. Powerful hair dryer in the drawer plus tea making facilities including a teapot. Free parking in a secure car park to the rear if you have a blue badge or £20 otherwise, but cheaper parking very nearby. 2 minute walk to Piccadilly train station where there are free shuttle buses to the town centre every 7 mins, but the walk into the centre isn't too far. Practically across the road from canal street. Christmas markets are excellent. Lovely fresh breakfast, a very enjoyable stay.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 39Taylor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager ., General Manager at Macdonald Manchester Hotel & Spa, responded to this review, 18 November 2013
Dear 39Taylor,

Many thanks for taking the time to review us and for highlighting to other guests just why you enjoyed yourself so much.

It is appreciated and of course we look forward to your return sometime soon.

Kind regards

Paul Bayliss MBE
General Manager
The Macdonald Manchester Hotel and Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Macdonald Manchester Hotel & Spa

Property: Macdonald Manchester Hotel & Spa
Address: London Road | Piccadilly, Manchester M1 2PG, England
Region: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#5 Spa Hotel in Manchester
#18 Business Hotel in Manchester
#27 Romantic Hotel in Manchester
#29 Luxury Hotel in Manchester
#42 Family Hotel in Manchester
Price Range (Based on Average Rates): £
Hotel Class:4 star — Macdonald Manchester Hotel & Spa 4*
Number of rooms: 338
Official Description (provided by the hotel):
Macdonald Manchester Hotel & Spa, set in the heart of Cottonopolis, is Manchester's largest four-star hotel. Perfectly located if travelling by rail, road or foot, our eyecatching expanse dominates the skyline all the way from Piccadilly Station to the Mancunian Way allowing quick and easy access to and from all the major motorways. The team at our hotel in Manchester is driven to deliver an outstanding guest experience and has a reputation for its service standards and food quality. As the 2013 winner of "The best sleep in the city" award (Manchester Evening News), it combines 338 beautiful bedrooms with state of the art conferencing, an indulgent urban spa and first class bar and live theatre restaurant experience in our Scottish Steak Club. ... more   less 
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Also Known As:
Macdonald Manchester Hotel Manchester
Macdonald Manchester Hotel And Spa
Macdonald Hotel Manchester

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