Stayed for several nights and had a number of poor room service experiences, however the customer service staff and manager were understanding, apologetic and made up for what I genuinely believe was not the normal experience. I look forward to a revisit to appreciate the real Macdonald experience.
- Official Description (provided by the hotel):
- Macdonald Manchester Hotel & Spa, set in the heart of Cottonopolis, is Manchester's largest four-star hotel. Perfectly located if travelling by rail, road or foot, our eyecatching expanse dominates the skyline all the way from Piccadilly Station to the Mancunian Way allowing quick and easy access to and from all the major motorways. The team at our hotel in Manchester is driven to deliver an outstanding guest experience and has a reputation for its service standards and food quality. As the 2013 winner of "The best sleep in the city" award (Manchester Evening News), it combines 338 beautiful bedrooms with state of the art conferencing, an indulgent urban spa and first class bar and live theatre restaurant experience in our Scottish Steak Club. ... more less
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- Also Known As:
- Macdonald Manchester Hotel And Spa
- Macdonald Manchester Hotel Manchester
- Macdonald Hotel Manchester