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“Good Location and Roomy”

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Best Western Hotel De France
Ranked #50 of 130 Hotels in Strasbourg
Certificate of Excellence
Reviewed 23 February 2014

When I travel I don't expect an American size hotel room . Being low season, we got a good deal on a "Superior Double Room. It was very clean and VERY roomy. Our room was street side but they had double windows so noise wasn't an issue. Refrigerator in room

The hotel is an ugly 1970's building among all the cute buildings . Its about a 5 minute walk from the train station. We stopped at the Tourist Office in the train station to get directions to the street it is on. It is in a great location for all the sites

The tall gentleman who works the evening shift was very friendly and helpful.









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  • Stayed: February 2014, travelled as a couple
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1  Thank labonvoyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CHUBSCHER, Directeur général at Best Western Hotel De France, responded to this reviewResponded 5 March 2014

Dear Madam, dear Sir

We thank you for your comment, and are glad you spent a pleasant stay
we hope to welcome you again
cordially
Claudine HUBSCHER
manager

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Reviews (502)
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96 - 102 of 502 reviews

Reviewed 10 February 2014

Space is luxury here. It has large corridors on floors. Excellent carpet. Bathroom decors is good. Room supplies like soap, shampoo should have been more generous and branded. Excellent work desk. I could enjoy my supper here I reached very late. Excellent if reserved through travel agents for good rates. It is a little away from Rail station of Strasbourg. But with just 1 small trolley one can do. One has to cross a bridge and tramway track to reach here after passing through Rue Kuss from Rail station. Good breakfast array. Nice gentle similing service by a mid-aged lady at breakfast - really amicable and professional. Some accuracy and ease of handling complex booking is required by reception staff. Reception area can be decorated more, it looks very simple than rest of hotel.

Room Tip: View on the small saquare over looking room
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  • Stayed: January 2014, travelled on business
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Thank IndianTravelLover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CHUBSCHER, Directeur général at Best Western Hotel De France, responded to this reviewResponded 17 February 2014

Dear Sir
Thank you for your comment and thank you also for Maria serving breakfasts. We have noted your comments about the decoration and we are working on it.
Hoping to welcome you again
Cordially
CL HUBSCHER
Manager

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Reviewed 9 February 2014

This hotel is far from being the prettiest one around, but it is very well located. The room I was in was of a good size, clean, had coffee and tea making facilities and a very comfortable bed. It was, I think, recently refurbished, but a bit sloppily, which is a pity. The bathroom was rather small, but clean and functional. Sound insulation was rather good although the hotel is located near a busy crossroad. Breakfast is a bit pricy at 14 euro, especially if one has in mind the fact that there are numerous bakeries quite close to the hotel. The strongest point of the hotel is definitely its staff - professional, forthcoming and efficient. There was a problem with my booking (not the hotel's fault) - sorted out very efficiently, a mistake on my bill - corrected promptly, I felt cold despite the radiator in my room - a mobile one was brought to my room within 15 minutes, and one more thing I found really amazing - my umbrella broke down and it was pouring down with rain outside. There were no hotel umbrellas to spare, but the lady at the reception offered me hers instead. This hotel is my second choice in Strasbourg just because I really like the general feeling my first choice gives me, but would definitely go back.

  • Stayed: January 2014, travelled on business
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Thank WandaZg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CHUBSCHER, Directeur général at Best Western Hotel De France, responded to this reviewResponded 17 February 2014
Google Translation

Cher Monsieur
Au nom de toute l'equipe je vous remercie pour votre commentaire. Votre avis à beaucoup d'importance pour nous et nous permet d'ameliorer notre service
Nous esperons pouvoir vous accueillir à nouveau dans notre hotel;
Bien cordialement

CL HUBSCHER
Directrice

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Reviewed 21 January 2014

We spent one night in room 310 last weekend. The room was smallish but fine. We were given a twin, instead of double, room. It didn’t matter since the two beds were right next to each other. For our second stay in a row here the door card-key didn’t work and we had to use an old fashioned key. Not a problem but it is a bit frustrating to try the card-key (again) only to have it not work. I do wish they’d either fix the broken card readers or just revert to keys. There was no mini-fridge in the room although some others do have them.
Breakfast is okay. They’ve got a coffee machine so you can choose what you’d like. The bread and meat selections were kinda Spartan. And I still don’t understand the pre-packaged cheeses they serve. Really, this is France, home to some excellent cheeses and yet they serve packaged cheese? It’s decent but nothing better.
We really like the hotel, its staff, and the location. We’ll likely stay here again but the little frustrations are annoying.

  • Stayed: January 2014, travelled as a couple
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Thank travelmeisteren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CHUBSCHER, Directeur général at Best Western Hotel De France, responded to this reviewResponded 17 February 2014
Google Translation

Sehr geehrter Herr
Vielen Dank für Ihre Anmerkungen, informieren wir Sie, dass alle Schlösser im Hotel wurden geändert und wir werden Ihre Meinung zum Frühstück betrachten
Herzlich
CL Hübscher
Manager

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Reviewed 5 January 2014

For our first visit of Strasbourg, we stayed at this hotel: good location at walking distance of all the main landmarks of the city. We experienced professional staff and they were helpful every time we had a question or request. The room was not very large but for a short stay, this was just fine. The hotel is rated as a 4 star but it is more like a 3 star - but again, this is not a problem as the service made it up for the rest.
There is a kettle for tea or coffee in the room which is a big plus for us. We used the parking of the hotel: we asked for a large place because we drive a large family car. If you ask in advance, the hotel can accommodate to the size of your car. Overall, it was a positive experience and we don´t regret picking this hotel.

  • Stayed: December 2013, travelled as a couple
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Thank Mel-ZRH-MLT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CHUBSCHER, Directeur général at Best Western Hotel De France, responded to this reviewResponded 17 February 2014
Google Translation

Cher Monsieur

Nous sommes heureux que vous ayez passé un agreable sejour dans notre hotel .
N'hesitez pas à aller sur notre site pour beneficier de nos differentes offres!
Dans l'espoir de pouvoir vous accueillir à nouveau

Bien cordialement

CL HUBSCHER
Directrice

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Reviewed 8 December 2013

Hotel in an excellent location, 5 minute walk from the station, which if you've come from the airport with hand luggage is easily achieved. It's a short walk from all the tourist areas. Not the prettiest hotel inside and out, however the rooms were a fair size, very clean, with comfortable beds. All staff very helpful and friendly. Breakfast buffet included, however at 14€ it could explain why the overall rate is expensive for a 3 star. The buffet had a fair amount of choice, it was very busy when we visited, however the staff made sure that everything was replenished with impressive efficiency . If you want practicallity over aesthetics then I would recommend this hotel.

  • Stayed: December 2013, travelled as a couple
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Thank Chelseaeurochamps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CHUBSCHER, Manager at Best Western Hotel De France, responded to this reviewResponded 16 December 2013

Dear Madam, dear Sir
we thank you for leaving your comment
we are pleased to be able to welcome you and we will come you said work on aesthetics

We wish you a Merry Chrismas and a Happy New Year
Best regards
Claudine HUBSCHER
Manager

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Reviewed 6 December 2013

This hotel is in a little square just a short walk away from the main station, but also close to other attractions such as Place Kléber, where you can take the tram from the Homme de Fer station. The best thing about the hotel is the staff, who have been very helpful in getting me situated and figuring out where to go. The hotel may be a bit old but comfortable enough. Maybe it was because it was during the Christmas market time the hotel was a bit on the pricey side.

  • Stayed: December 2013, travelled solo
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Thank andy w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CHUBSCHER, General Manager at Best Western Hotel De France, responded to this reviewResponded 9 December 2013

Dear Sir
Thank you for your comment on behalf of the entire team
The façade of the hotel has not been renovated, but the last rooms and the breakfast room were renovated in May 2012
We hope to welcome you for your next stay and do not hesitate to visit our website to know our hotel special offers

Best regards
Cl HUBSCHER
Directrice

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Hotel De France

Address: 20 rue du Jeu des Enfants, 67000, Strasbourg, France (Formerly BEST WESTERN Hotel De France by HappyCulture)
Region: France > Grand Est > Bas-Rhin > Strasbourg
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#12 Romantic Hotel in Strasbourg
#25 Luxury Hotel in Strasbourg
Price Range: £63 - £218 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Hotel De France 4*
Number of rooms: 66
Official Description (provided by the hotel):
Located in the "Petite France" district, in Strasbourg's historic center, the Best Western Hôtel de France is the ideal host for a trip to Strasbourg. This hotel completely renovated in 2012 welcomes you all year in a lush softness and refinement. Every day, discover our HappyTime "Regional Aperitif" from 6pm to 8pm, you are our guests ! ... more   less 
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Also Known As:
Best Western De France
Best Western Strasbourg
Strasbourg Best Western

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