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“Great hotel in the center of Strasbourg ”

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Novotel Strasbourg Centre Halles
Ranked #22 of 130 Hotels in Strasbourg
Certificate of Excellence
GreenLeadersBronze level
Reviewed 4 August 2014 via mobile

We slept really good in this hotel. The kids slept on a sofa bed. The breakfast and diner are also really good. And at a walking distance to the highlights of the city. The room has airco and there is free water in the little fridge. It's also kids friendly (little gifts, game centre).

Stayed: August 2014
Thank Linda L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NOVSXB, Responsable réception at Novotel Strasbourg Centre Halles, responded to this reviewResponded 5 August 2014

Thank you for taking the time to answer our questionnaire.

Dear Madam, Sir,

We very much appreciate your positive comments regarding your stay at the Novotel Strasbourg Centre Halles.

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at Novotel.

Marine Beller
Assisitant Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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119 - 125 of 996 reviews

Reviewed 1 August 2014

This hotel is located within a walking distance from the city center so you do not have to worry about finding any means of transportation to get from the hotel to the Cathedral or Petite France area. There is an underground parking garage that costs EUR 11 a day, and there is an elevator that will take you from the garage to the hotel lobby. People at the reception are very friendly and, apparently, multi-lingual.
The breakfast is not included in the room rate, and there are 2 types of breakfast there that cost around EUR 8 and EUR 15.50 (I don’t remember the exact price). In my opinion it is a little expensive for breakfast, and you should be able to find better options outside the hotel. The room we stayed at was large with a double and a sofa bed so it easily accommodated three people. There was a large flat-screen TV, a mini-bar and a safe in a room, and Wi-Fi signal was pretty strong.
I believe it is a very good choice to stay in this hotel while visiting Strasbourg because of the room accommodations, the price of the rooms, and the hotel location itself.

  • Stayed: July 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
1  Thank vkramaro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2014

Stayed here overnight and was very impressed with room layout and design, great use of a small space, would definitely recommend it for families. We were driving through and only had one night to sightsee but it's a beautiful city.

  • Stayed: September 2013, travelled with family
    • Value
    • Location
    • Service
Thank FromToronto123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2014

On our way to a journey in the Alsace region, we decided to stop in Strasbourg for a night. The hotel was very well-located, within 10 minutes on foot from the train station, and about 5 minute walk to all major sights in the city. It was also above a shopping center and near a tram stop. The area around the hotel looked safer than streets closer to the train station. So, location-wise, this made for an excellent base.

The lobby of the hotel was bright and clean. Upstairs, the hall and rooms were a bit older. The rooms were basic -- but we did not expect luxury at this price. They were not squeaky clean, but appeared to be cleaner than some of the hotels we passed by nearby.

Breakfast was served downstairs for extra price. But you could get a much better deal elsewhere. The service of the staff was excellent -- very friendly and helpful (proactively so).

All in all, it was a decent stay.

  • Stayed: July 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank PH15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NOVSXB, Responsable réception at Novotel Strasbourg Centre Halles, responded to this reviewResponded 5 August 2014
Google Translation

Bonjour Madame, Monsieur,


Vous avez pris le temps de donner votre avis suite à votre séjour, et je vous en remercie.

J’ai fait part à mon équipe de vos commentaires. Nous avons un projet de rénovation de nos chambres en 2015.

Des témoignages chaleureux comme les vôtres sont nos meilleures récompenses : un grand merci à vous. Notre équipe souhaite toujours être dans la "très satisfaction".

A très bientôt chez Novotel.

Marine Beller
Assisitante Chef de Réception

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2014 via mobile

Good location for family break in Strasbourg. Stayed in one room with our two children. It's comfortable and clean. The breakfast buffet is fine be and the tram stops outside the front door although you can get to the city centre in 5 mins by foot

Stayed: July 2014, travelled with family
Thank Robert W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NOVSXB, Responsable réception at Novotel Strasbourg Centre Halles, responded to this reviewResponded 30 July 2014

Dear Madam, Sir,

Thank you for taking the time to give us you opinion.

We very much appreciate your positive comments regarding your stay at the Novotel Strasbourg Centre Halles.

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at Novotel.
Sincerely,

Marine Beller
Assistant Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2014

Loved the location of this hotel where we could walk in moments to the city center. The staff at the desk were helpful as could be and everything was handled efficiently and professionally. Wonderful large mall adjacent to hotel.

  • Stayed: July 2014, travelled with family
    • Value
    • Service
Thank MarjieCM2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2014

I had read a lot of reviews of this property which were very mixed. I booked with apprehension. But once we reached the hotel I was very pleased. The hotel may be a little old but the rooms were done nicely. We had taken the breakfast package and it was excellent. We walked to all the attractions from the hotel. They helped us with Maps and directions. We also had wine from their bar and loved the recommendation. We were on 5th floor and the window opened completely which seemed a little unsafe for people with small kids.....
Overall a great property and excellent customer service.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Service
Thank goin2cancun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Novotel Strasbourg Centre Halles

Address: Quai Kleber, 67000, Strasbourg, France
Phone Number:
Region: France > Grand Est > Bas-Rhin > Strasbourg
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#5 Green Hotel in Strasbourg
#7 Business Hotel in Strasbourg
#8 Family Hotel in Strasbourg
#16 Luxury Hotel in Strasbourg
Price Range: £87 - £215 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Strasbourg Centre Halles 4*
Number of rooms: 96
Official Description (provided by the hotel):
The 4-star Novotel Strasbourg Centre Halles hotel is located in the center of Strasbourg, close to the cathedral, the Petite France district, museums, the train station and the airport. The Novotel Strasbourg Centre hotel offers 96 spacious rooms, restaurant, bar and 4 meeting rooms. The hotel is perfect for both business travel and weekends in Strasbourg as a couple or with family. Paying public car park adjacent to the hotel. ... more   less 
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Also Known As:
Novotel Strasbourg Centre Halles Hotel Strasbourg
Accor Strasbourg Centre Halles
Strasbourg Novotel

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