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“Top notch hotel close to city centre”
Review of Hilton Strasbourg

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Hilton Strasbourg
Ranked #38 of 127 Hotels in Strasbourg
Durham, United Kingdom
Level Contributor
273 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
“Top notch hotel close to city centre”
Reviewed 24 August 2014

The hotel is in a great location, just off the main ring road, but close to a tram stop to get around the city with driving.
The reception team were awesome! Hilton usually sets a high standard, but these guys were on top form and really looked after us, giving great advice for our short stay in Strasbourg.
They sold us a "trio ticket" for the tram. Six euros gets you 24 hours of use of the ultra modern tram system for up to three people. We used it for eight journeys as a couple, so that was a top tip from the team. They also advised us about a sound and light show each evening at the Cathedral at 10.15am. We used our tram ticket to head there, and the show was outstanding, a truly memorable event.
So what about the hotel? It is a credit to the Hilton name. The rooms are lovely, the service is very friendly, and the food in the restaurant was excellent. We will definitely be back, we loved the place!

Room Tip: Upgrade to an executive room.
See more room tips
  • Stayed August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Philip H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Franck G, Responsable réception at Hilton Strasbourg, responded to this review, 27 August 2014
Dear guest,

Thank you very much for your recent stay at the Hilton Strasbourg. Guest feedback is a valuable tool and is one of the means by which we are able to ensure that our standards are maintained at the level that Hilton's guests have rightly come to expect.

We are delighted to read that your stay met your expectations.

We hope we will have the pleasure of welcoming you back among us.

With kind regards
Franck Giacometti
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (77)
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English first
Safety Harbor, Florida, United States
1 review
Reviewed 22 August 2014

Room was clean and property was convenient to take you to the main tourist area via a tram (very inexpensive). We had some issues with the fact that dinner was included with our rate- a bit disappointing. If you book such a rate, be SURE to confirm upon check in.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jeffrey S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Franck G, Responsable réception at Hilton Strasbourg, responded to this review, 25 August 2014
Dear guest,

Thank you very much for your recent stay at the Hilton Strasbourg. Guest feedback is a valuable tool and is one of the means by which we are able to ensure that our standards are maintained at the level that Hilton's guests have rightly come to expect.

We are delighted to read that your stay met your expectations.

We hope we will have the pleasure of welcoming you back among us.

With kind regards

Franck Giacometti
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
NJ
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 21 August 2014

Strasbourg is a beautiful town adjacent to Germany. I was there for work and spent a week walking the town. The church light show was amazing as was the light show on the water. The hotel was clean and the staff was really wonderful to us!

Great time!

Room Tip: Higher floors get you a good view of the town.
See more room tips
  • Stayed July 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
1 Thank hymowbet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Franck G, Front Office Manager at Hilton Strasbourg, responded to this review, 22 August 2014
Dear guest,

Thank you very much for your recent stay at the Hilton Strasbourg. Guest feedback is a valuable tool and is one of the means by which we are able to ensure that our standards are maintained at the level that Hilton's guests have rightly come to expect.

We are delighted to read that your stay met your expectations.

We hope we will have the pleasure of welcoming you back among us.

With kind regards

Franck Giacometti
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wolfratshausen, Germany
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 19 August 2014

Good hotel with all the comforts of a Hilton. Handy for the town centre( three stops on the tram) and parking at the hotel. A slight minus point would be the cost of the parking - €30.
Breakfast was really good and we had nothing to complain about in the room itself.
A good stop for exploring Strasbourg.

  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Paul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Franck G, Front Office Manager at Hilton Strasbourg, responded to this review, 20 August 2014
Dear guest,

Thank you very much for your recent stay at the Hilton Strasbourg. Guest feedback is a valuable tool and is one of the means by which we are able to ensure that our standards are maintained at the level that Hilton's guests have rightly come to expect.

We are delighted to read that your stay met your expectations.

We hope we will have the pleasure of welcoming you back among us.

With kind regards
Franck Giacometti
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warminster, United Kingdom
Level Contributor
30 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 16 August 2014

Stopped over for one night on route to Switzerland and found the hotel easily with sat nav. Rooms are large and importantly very clean. The hotel bar and restaurant delivered excellent quality food and drink. Secure parking on site which gives peace of mind though you do pay.

  • Stayed August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Andrew H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Franck G, Front Office Manager at Hilton Strasbourg, responded to this review, 20 August 2014
Dear guest,

Thank you very much for your recent stay at the Hilton Strasbourg. Guest feedback is a valuable tool and is one of the means by which we are able to ensure that our standards are maintained at the level that Hilton's guests have rightly come to expect.

We are delighted to read that your stay met your expectations.

We hope we will have the pleasure of welcoming you back among us.

With kind regards

Franck Giacometti
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rotterdam, The Netherlands
Level Contributor
62 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 16 August 2014

We stayed here 4 nights and had a good time here. The room is decent although they should clean the sill better. The beds are great and the bath room is very nice. Unfortunately they did not replace the tissue box which was empty. Breakfast is absolutely great with lots of choice. The staff is very friendly and helped me with my French.
Location is good. Public transport is just a few minutes walking.

  • Stayed August 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank bass3t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Franck G, Front Office Manager at Hilton Strasbourg, responded to this review, 20 August 2014
Dear Guest,

Thank you very much for your recent stay at the Hilton Strasbourg. Guest feedback is a valuable tool and is one of the means by which we are able to ensure that our standards are maintained at the level that Hilton's guests have rightly come to expect.

We are delighted to read that your stay met your expectations.
We have carefully taken note of your remarks concerning the tissue box.
We hope we will have the pleasure of welcoming you back among us.

kind regards,
Franck Giacometti
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cedar Rapids, United States
1 review
Reviewed 15 August 2014

Very nice hotel, clean, friendly. Train into mall area a 2 block walk. Bought train tickets at hotel counter. I would love to bring my family to this Hilton to visit the wounderful town. The bed was large just wonderful to sleep on. The bathtub was deep very relaxing. Nice to have an ice machine down the hallway.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Dawn L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Franck G, Front Office Manager at Hilton Strasbourg, responded to this review, 20 August 2014
Dear guest,

Thank you very much for your recent stay at the Hilton Strasbourg. Guest feedback is a valuable tool and is one of the means by which we are able to ensure that our standards are maintained at the level that Hilton's guests have rightly come to expect.

We are delighted to read that your stay met your expectations.

We hope we will have the pleasure of welcoming you back among us.

With kind regards

Franck Giacometti
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Strasbourg

Property: Hilton Strasbourg
Address: 1 avenue Herrenschmidt, 67000, Strasbourg, France
Phone Number:
Region: France > Grand Est > Bas-Rhin > Strasbourg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Family Hotel in Strasbourg
#18 Romantic Hotel in Strasbourg
#20 Luxury Hotel in Strasbourg
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hilton Strasbourg 4*
Number of rooms: 245
Official Description (provided by the hotel):
Near the city centre, in the European institutions district and opposite the Congress Centre, the Hotel Hilton Strasbourg is well positioned for access to the city's extensive tram network. All rooms offer large windows with views over the Cathedral or the European Parliament building. Stay connected with complimentary Wifi. For your business travels, choose an Executive room and enjoy Executive Lounge access with complimentary breakfast, drinks and snacks are served. Indulge with a seasonal and full of freshness cuisine at the restaurant of the hotel, H! Brasserie. Or enjoy a snack and cocktail created by the award-winning bar team. ... more   less 
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Also Known As:
Hilton Strasbourg Hotel Strasbourg
Hilton International Strasbourg
Strasbourg Hilton International

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