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“best location” 4 of 5 bubbles
Review of Maison Rouge Hotel

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Maison Rouge Hotel
Ranked #18 of 128 Hotels in Strasbourg
Piraeus, Greece
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“best location”
4 of 5 bubbles Reviewed 22 January 2014

I was generally speaking very satisfied with this hotel. It is in the very centre of Strasbourg, it is easily approachable by public means of transport. Moreover, nearly every landmark is in walking distance from the hotel (Klebert square, the cathedral, la Petite France etc.). What’s more, the breakfast buffet was very rich and the food was delicious. There are two problems with this hotel: first, the wi-fi is terrible, you cannot rely on it and second, there was no room service. You could get food delivered from a nearby restaurant, but you couldn’t have a beverage in your room.

  • Stayed December 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank katerina f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
emmanuel_delepine, manager at Maison Rouge Hotel, responded to this review, 24 February 2014
Thanks for your comments
You can get food delivered from " l'alsace à table" the nearest restaurant during the lunch and diner time.
You can as well have a beverage in your room.
Did you see the mini bar containing, juice, wine, spirits and champagne ?

You can as well fnd a larger choice at the bar and be served at any time.

Sincerely
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1,052 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (83)
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English first
Bradenton, Florida
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 20 January 2014 via mobile

This hotel has the perfect location! In saying that, we reserved parking through the hotel, which was IMPOSSIBLE to find due to one way road, pedestrian only roads, etc. The room was dated, but it was clean, quiet, and we slept perfectly! My husband and I really only need a bed and a clean bathroom too be happy...and this was that, plus a great location!

Stayed January 2014, travelled as a couple
Helpful?
1 Thank Cdezlowe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
emmanuel_delepine, manager at Maison Rouge Hotel, responded to this review, 27 February 2014
Thanks for your great comment.

Regarding your mention "may be dated". I will say, for sure.

Inaugurated 1st of may 1927. We try also years after years to keep the same " spirit "but with a regular confort so you can sleep perfectly.

Sincerely
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Adelaide, Australia
Level Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 14 January 2014

Hotel better presented than pictures show. Rooms were comfortable with really good pillows and an excellent shower. Great feature of block out shutters to keep the noise and light out meant it a great night's sleep. Staff were friendly and helpful. Location is perfect and an easy walk from the station.

If you can get it online at the amazing rates that we did, then would recommend it as an excellent place to stay in Strasbourg

  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank adelaidetraveller86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
emmanuel_delepine, manager at Maison Rouge Hotel, responded to this review, 24 February 2014
We're doing our best to keep the noise and light out so you can have great night's sleep.

It's realy nice to you to mention it

Sincerely
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto
Level Contributor
116 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed 2 January 2014

A short walk from the station .... right in the heart of the city....warm reception even though I arrived early am.... room was ready .... room was comfortable .... lovely common spaces on each floor where groups, families get together.... lovely coffee/wine bar in lobby ....room service ... breakfast room which I didn't use...the transportation in Strasbourg is the best I've ever seen.... the Bombardier Trans ... take you seamlessly anyway you need to go ... even tho' my conference was out at the Council of Europe bldg.,,,, with a single pass... I was able to go to and from the hotel effortlessly.... The 'Cite de Noel' opened the weekend I was there ... I would recommend that for anyone ... the lights are amazing.... the atmosphere magical and so warm and wonderful....

  • Stayed November 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Carolyn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
emmanuel_delepine, Manager at Maison Rouge Hotel, responded to this review, 6 January 2014
Lovely.
Thanks a lot
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NATALBRAZIL
Level Contributor
257 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
5 of 5 bubbles Reviewed 2 January 2014

I was there just one night with my family to visit the Christmas market now in december.The hotel has a excelent location in the midle of the old town, if you come by train, there is a tram station almost in front of hotel, so, you don't need to take a taxi from train station to the hotel. The room was confortable with nice bed and good furnitures. the bathroom has also a nice size, and everything seems to be new. The lobby is classic and the staff were kindly and helpful. i think that the hotel is better than the photos I saw in the internet. I didn't try the breakfast because we preferred to have it outside because it was cheapest, there are many options like Paul, brioche doree, etc. But trust me , this hotel worth the cost-benefit.

  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank WORLDSCITIZEN68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
emmanuel_delepine, Manager at Maison Rouge Hotel, responded to this review, 6 January 2014
Thanks a lot.
You should have tested the breakfast so different with paul and brioche where you just can have café croissant and juice.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, California
Level Contributor
88 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 28 December 2013

Maison Rouge is located within walking distance to all the lovely Strasbourg Christmas markets, shopping, and historic sites. We stayed on the 6th floor; our room had a view over the roof tops and was accessible from a tiny service elevator, but was quiet. The room was immaculate, and the bed was comfortable. The bathroom had a deep bath tub, and we appreciated the large, fluffy white towels. The hotel lobby is nicely appointed, with a display of penguins and polar bears in the front window. All in all, I would recommend this hotel as it is immaculate, reasonably priced, and centrally located.

A few additional comments about this hotel: We experienced the staff as friendly and accomodating, but only to a point. We had a problem booking on ohotel.com, which had a rate that included breakfast, and had to book through the hotel. The staff refused to match the online rate, offering only to reduce breakfast from 15 euros/person to 10. So we found breakfast out, which is easy to do as there are many cafes nearby and a Brioche Dorée across Place Kleber. The room did not have a kettle, which would have been a nice touch. As others have noted, our room was not ready at 1500, and we had to wait about 20 mins. Unfortunately, nothing was mentioned at time of booking or check in about the hotel parking. However, we found a great deal at Place des Halles, just across the river for 11 euros/24 hours.

  • Stayed December 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Europeadventure2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
40 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed 27 December 2013

Location, location, location.

This hotel is smack, bang right in the heart of Strasbourg's old city. One of the tram lines runs right past the front door and will take you straight to the train station.

There is a breakfast room, but I didn't utilise it as I ate out of the hotel.

The reception staff were top notch; multi lingual and keen to ensure your stay was pleasant. We arrived a day or so prior to Christmas eve and the reception staff had a list of restaurants that were open over Christmas (with the advice that we should book as spaces might be limited). It was good advice.

The decor was bright red with the bathroom being bright yellow - rather gauche. But the bed was comfy and the stay just perfect. But overall, the interior of the hotel looks a bit tired.

Room Tip: Ask for a room that doesn't overlook the tram line otherwise you'll have lots of noise from...
See more room tips
  • Stayed December 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PoidaK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
emmanuel_delepine, Manager at Maison Rouge Hotel, responded to this review, 6 January 2014
All the team says tanks you for your nice recommandation.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Maison Rouge Hotel

Property: Maison Rouge Hotel
Address: 4 rue des Francs Bourgeois | 67000, 67000, Strasbourg, France
Region: France > Grand Est > Bas-Rhin > Strasbourg > Petite France Nord Est
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Room Service Suites
Hotel Style:
#13 Luxury Hotel in Strasbourg
#17 Business Hotel in Strasbourg
Price Range (Based on Average Rates): £
Hotel Class:4 star — Maison Rouge Hotel 4*
Number of rooms: 142
Reservation Options:
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Also Known As:
Maison Rouge Strasbourg
Hotel Maison Rouge

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