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“Excellent service and staff!”
Review of Diana Dauphine

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Diana Dauphine
Ranked #31 of 129 Hotels in Strasbourg
Bitburg, Germany
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Excellent service and staff!”
Reviewed 19 June 2014 via mobile

I stayed here with my two young children while traveling with a friend. The staff was very helpful and accommodating!

The rooms were nice and clean although the bathrooms needed some repairs. The elevator was too small for a stroller but the staff were very nice and offered to help carry up bags to our rooms. Overall, I would definitely recommend this hotel!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nicosteves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dauphinediana, Directeur général at Diana Dauphine, responded to this review, 20 June 2014
Dear Guest,

I am really happy to read your comment about our Hotel Diana Dauphine.

My staff and I need to hear all of your feelings because we would like to make your stay unforgettable.

Don't hesitate to contact me directly to do an other booking in our hotel or for any aditional information.
It will be a pleasure for us to welcome you again in our hotel.

Thank you again.

Best Regards,

Sabine Bruxer
Directrice
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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545 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Manila, Philippines
Level 6 Contributor
974 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 499 helpful votes
Reviewed 12 June 2014

Our navigation system would not accept the street "Premiere Armee". After using 1ere Armee instead, we found the hotel. Checking in was quick. No need to fill out forms since our booking.com form already contained the necessary information. What took us a while to accomplish was parking our SUV. My husband very slowly drove through the narrow entrance. After that, the next hurdle was getting into the parking slot assigned to us. I had requested for a bigger space for our SUV when making the reservation. The garage is well enclosed and we felt safe leaving our car there.
The room was simple but clean. We had a king size bed. There was a little refrigerator. The air conditioning was wonderful since the weather had already warmed up to the 90s. Beds were comfortable.
For dinner, we only had to walk 10 to 15 minutes to Petite France or to the cathedral area. It really is a good location.
The breakfast buffet on the first floor was generous. It is honesty system. No one asked us for our room number. There is a huge coffee machine, about 3 feet tall, which can make any kind of coffee you want. The food served comes from the immediate area. I enjoyed the different jams. There was an assortment of cold cuts, cheeses, fruit. Eggs were scrambled or boiled.
This is a nice, little hotel. I would return if we are in the area again.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Coellum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dauphinediana, Directeur général at Diana Dauphine, responded to this review, 20 June 2014
Dear Guest,

I personnaly appreciate your comment about our Hotel Diana Dauphine.
We try to do our best to give you the best service.
Effectively our car park is a little bit close, but very secure.
Every rooms contain some very good bedding and they are checked every day by our housekeeper.
And we would like to communicate our gastronomic culture through our breakfast.
So we are really happy to see that we succeed to enjoy your stay.

Don't hesitate to contact me directly to do an other booking, it will be a pleasure for me to welcome you again.
I will remain at your disposal for any aditonnal information.
Best Regards,

Sabine Bruxer
Directrice
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 June 2014

This hotel was wonderful. The rooms were stylish, clean and comfortable. You are about 3 minutes away from the centre of Strasbourg and there is a tram line on the street where the hotel is located which will take you to the train station amongst other places. The staff were always ready to help and very friendly indeed. Also, the room was a great price for the location. I will definitely be returning!

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sophie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dauphinediana, Directeur général at Diana Dauphine, responded to this review, 13 June 2014
Dear Guest,

I would like to thank you for your comment about our hotel Diana Dauphine.

Every details, every informations are very important for us to progress towards the satisfaction of all our guest.

I wish we can welcome you again in our hotel.

Don't hesitate to contact me directly to do an other booking and any aditionnal information.

Best regards,


Sabine Bruxer

Directrice
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Germany
Level 5 Contributor
58 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 17 May 2014

The location is super as is the breakfast buffet. The room was good, clean, quite.
The hotel offers secure parking. Very friendly and helpful staff. All at a very good price.
The value for money is excellent.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RaymondRoesti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dauphinediana, Directeur général at Diana Dauphine, responded to this review, 27 May 2014
Dear Guest,

I am pleased that you enjoyed your stay in our hotel Diana Dauphine in Strasbourg.
Me and my staff try to do their best to embellished the stay of all our guests and give them an unforgetable feeling.
I would be happy to welcome you again and provide the same service.
Do not hesitate to contact me directly for any additional information.
Thank you again for you comments.

Best Regards,

Sabine Burxer
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Roselle, New Jersey
Level 5 Contributor
34 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 5 May 2014

The hotel is right in the center of Town, 3 minutes walk to the tram, the front desk clerks speak English, German and French.
Parking is right on the property and breakfast was very good, they have a desk top cpu and printer in the lobby for customers use, rooms very large and comfortable.

Room Tip: Ask for rooms not facing the Blvd.
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pius p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dauphinediana, Directeur général at Diana Dauphine, responded to this review, 12 May 2014
Google Translation
Très cher client,

C'est avec grand plaisir que je découvre votre commentaire qui résume à merveille les services de notre hôtel.
Toutefois, je m'excuse personnellement concernant la propreté du garage et je vais immédiatement en informer notre gouvernante.
J'espère que votre séjour à Strasbourg a atteint toutes vos attentes et qu'il vous a donné l'envie de revenir nous rendre visite à nouveau.
Je vous remercie et reste à votre disposition.
Bien cordialement,

Sabine Bruxer
Directrice
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Germany
Level 5 Contributor
55 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 29 April 2014

What a beautiful property! Great value, and the rooms look like an art hotel, which would normally be priced at a premium.

I had no problems communicating with the friendly staff in English (after I made an attempt at French of course), and the check in process was very straightforward.

Location is very convenient by tram, and the room is spacious, with working desk, arm chair, large bed, lots of storage space for luggage, and a separate toilet and shower/bath.

Room Tip: Booking direct with the hotel seemed to be cheap and efficient.
See more room tips
  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AussieTraveller2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dauphinediana, Directeur général at Diana Dauphine, responded to this review, 30 April 2014
Dear guest,

I am really happy to read your review and we want to thank you for it. We are very proud of the fact that our guests are more than satisfied.

We are striving for the satisfaction of all our guests.
Don't hesitate to contact us to do an other booking.We will do our best to give you the same experience.
I will remain at your disposal for any addional information.

Best regards,

Sabine Bruxer
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sofia
Level 6 Contributor
163 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 20 April 2014

Location is perfect, staff is VERY helpful, rooms are great and comfy. There is a artsy touch to all which we really liked.
would go back there, we booked last minute and were lucky to get a very discounted price.
parking is small, but you can always find a place in the adjacent streets.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nocturne27p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dauphinediana, Directeur général at Diana Dauphine, responded to this review, 30 April 2014
Google Translation
Cher client,

Tout d'abord je souhaite vous remercier pour ce commentaire sur notre établissement.
Mon équipe et moi même sommes en constante recherche pour améliorer votre satisfaction.
C'est pourquoi, nous prenons beaucoup de plaisir à vous accueillir et à faire que votre séjour atteigne toutes vos espérances.
Dans l'espoir de vous revoir pour un futur séjour.
Je reste à votre entière disposition et vous remercie.

Cordialement,



Sabine Bruxer
Directeur Général
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Diana Dauphine

Property: Diana Dauphine
Address: 30 rue de la 1ere Armee, 67000, Strasbourg, France
Phone Number:
Region: France > Grand Est > Bas-Rhin > Strasbourg
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#3 Family Hotel in Strasbourg
#21 Business Hotel in Strasbourg
Price Range (Based on Average Rates): £
Hotel Class:3 star — Diana Dauphine 3*
Number of rooms: 46
Reservation Options:
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Also Known As:
Diana Dauphine Strasbourg
Diana Dauphine Hotel Strasbourg

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