Positive - Young man on reception evening of 5th June very friendly and helpful.
The hotel is a tram ride from centre of Strasbourg.
Terrible - Room on ground floor filthy (room 27).
Air conditioner not working and room very hot.
folded towels in rack in bathroom were wet and dirty (used)
small opening window with security metal roller blind on outside - had to open
window (no air con) and large factory immediately behind droning noisily all night and
belching out smoke.
Receptionist / waitress (short blonde hair) in restaurant in morning told us to move table
as it was set for the evening meal (set meaning a paper place mat a serviette and a
glass). Time was 8am. Only table next to sunny window. Same receptionist made
unnecessary comment to fellow member of staff, in front of everyone in the restaurant
about how could I be so stupid as to leave my bag. Perhaps Campanile could consider
employing people with a little more compassion and understanding in the way they
handle people who are struggling with immediate memory illness instead of humiliating
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- Also Known As:
- Campanile Hotel Strasbourg