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“Give this one a miss! Awful.”

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Campanile Strasbourg Ouest
Reviewed 7 June 2014

Positive - Young man on reception evening of 5th June very friendly and helpful.
The hotel is a tram ride from centre of Strasbourg.

Terrible - Room on ground floor filthy (room 27).
Air conditioner not working and room very hot.
folded towels in rack in bathroom were wet and dirty (used)
small opening window with security metal roller blind on outside - had to open
window (no air con) and large factory immediately behind droning noisily all night and
belching out smoke.
Receptionist / waitress (short blonde hair) in restaurant in morning told us to move table
as it was set for the evening meal (set meaning a paper place mat a serviette and a
glass). Time was 8am. Only table next to sunny window. Same receptionist made
unnecessary comment to fellow member of staff, in front of everyone in the restaurant
about how could I be so stupid as to leave my bag. Perhaps Campanile could consider
employing people with a little more compassion and understanding in the way they
handle people who are struggling with immediate memory illness instead of humiliating
them?

Room Tip: all rooms back onto the factory. Be aware there is a lot of noise and if you are unfortunate enough...
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  • Stayed: June 2014, travelled as a couple
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1  Thank Jane g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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14 - 20 of 228 reviews

Reviewed 16 January 2014

I would say that this is the worst place that I have stayed. The room was dirty, run down, loud old, scruffy and degenerate. and a bad wiifi. I find not worth the money. I would not go back at all!!!!



  • Stayed: January 2014, travelled on business
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Review collected in partnership with Campanile.com - Louvre Hotels Group
1  Thank Moritz H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 December 2013

On our way from Italy to uk, stopped over at this hotel. Excellent value for money, staff were extremely friendly and helpful and the food in the restaurant was delicious! Would definitely recommend this hotel.

  • Stayed: December 2013
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1  Thank natalie a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marine D, Front Office Manager at Campanile Strasbourg Ouest, responded to this reviewResponded 24 December 2013

Dear Guest,
Many thanks for your review, I will share all your comments with our staff, and be sure that your statisfaction is our best reward.
Awaiting to see you soon in Strasbourg, maybe on your way back to Italy !
Best regards,
Marine D.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2013

The very worst hotel!!! The rooms really do not like the photos, the reception is not nice. We reached the hotel and got a room with the sound of water dripping off the hook, it was impossible to sleep that way. When we called the receptionist is claimed that the air conditioner but it did not help. We exchanged no room and we had to leave the room during the night. Bad rooms, bad service, Noise from the main road, just not worth the money! Do not go back there ever again.

Room Tip: choose other hotel!
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  • Stayed: May 2013, travelled with family
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Thank גלי וארז מ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2013

The hotel is situated at the edge of Strassbourg. The acces to the center is by tram, from the nearby station and you arrive to L'homme de Fer. in 10 minutes. From there you have a 5 minutes walk to the cathedral. The hotel is very clean and the parking is free. A very good value for money.

Room Tip: ask for a parking view
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  • Stayed: December 2012, travelled as a couple
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Thank maniac_the_evil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2012

We planned our short stay in Alsace in a little hurry (2 days in advance) and chose Campanile Strasbourg Ouest, because of its relatively short distance from the city centre and good previous experience. There were 5 rooms left in the time of our reservation and it was without difficulty. At the day of check-in we were doing sightseeing all the day till evening and suddenly at 4pm we had a call from Campanile - they had some problems with our hotel and they had to send us to another hotel Campanile- Haguenau (unfortunately we had no map with us to check the distance). When we finally reached the map we found out that it was about 25 kms from Strasbourg in the opposite direction than we needed for our forthcoming trips. But it was over 6 pm, when the reservation was payable and unfortunately it was Bank holiday and other hotels in Strasbourg were already booked. So we moved and regretted - the building was dilapidated, we had a nice view to a high voltage pylons and without car you wouldn´t practically get to Strasbourg (by car it took at least 20 minutes one way). There wasn´t double room which we booked but a twin room etc. That´s why even when you have a reservation via trustworthy hotel reservation system and have all the papers with you, it won´t help you. No apology or discount in Campanile.

Stayed: May 2012, travelled as a couple
1  Thank Klimeska
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 days ago via mobile
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Stayed: December 2017, travelled with friends
Thank lunadelux2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Campanile Strasbourg Ouest

Address: Rue Charles Peguy, 67200, Strasbourg, France
Region: France > Grand Est > Bas-Rhin > Strasbourg
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #23 of 26 Speciality Lodging in Strasbourg
Price Range: £52 - £114 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Campanile Strasbourg Ouest 3*
Number of rooms: 51
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, TripOnline SA, Hotels.com, Ebookers, HotelsClick, Evoline ltd, Cancelon, 5viajes2012 S.L. and HotelQuickly so you can book your Campanile Strasbourg Ouest reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Campanile Hotel Strasbourg

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