Only good point was its closeness to the station. The room was clean and comfortable, but lacked coffee or tea making facilities and the bathroom left a lot to be desired. Although it had been refurbished and had new pipework and fittings, there was no shower cubicle, curtain or splash guard. The old bath had been left in place with just an hand-held shower that was not even fixed to the wall, but was just running from the bath taps and left to lie in the bath itself. It seems as though they had run out money when it came to the finishing off the bathroom. In addition when I checked out, the receptionist charged me the regular rate, instead of the on-line rate I had on my original booking, and then said she could not reimburse my card with the difference. After a short stand-off, she eventually agreed. I was booked into this hotel on my return from Italy some two weeks later, needless to say this has now been cancelled. If two star hotels just a minutes walk from this hotel can provide tea and coffee making facilities why cannot a so called three star hotel which pertains to be.
- Official Description (provided by the hotel):
- Ideally located in the heart of Strasbourg, in front of the TGV train station our hotel - 37 soundproofed rooms - welcomes you in a warm and cosy atmosphere...A perfect place to start a city tour : 5 minutes walk from the city centre and the "Petite France" district, 15 minutes to the Cathedral...Open 24 hours a day; there is always someone to welcome you in Strasbourg. ... more less
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