The staff at the Residence were warm and friendly, and this compensated for the chilly, over-lit, lino-rich environment. I arrived late at night and had a little difficulty getting settled: there was no information in the room about anything, and although I'm sure my apart-hotel room was supposed to have a kitchen of sorts (why else would there be plates?), it was locked up in a cupboard and I couldn't access it. I was put in Room 101, right next to the lift and over the place where the staff noisily put out the rubbish at 6 am. This seemed to last a good half hour, ruining my early morning slumber. Decent enough continental breakfast but steep at 10€. The room itself was not cheap either. I would not stay there again unless I had to, though it was perfectly fine if by no means gemütlich.
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