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“Very good food. Very bad on bill.”
Review of Le Bistrot Itsaski

Le Bistrot Itsaski
Ranked #8 of 310 Restaurants in Bayonne
Certificate of Excellence
Price range: US$31 - US$63
Dining options: After-hours, Reservations
Restaurant details
Dining options: After-hours, Reservations
Reviewed 23 July 2017

I would have given this place 5 stars on food which we loved and it was one of the best prix fixes we have had on this trip to france. 3 of the four of us got the prix fix. I would have posted our pictures too of the beautiful food but when the bill came there were several big overcharges that we can't believe were anything but on purpose since the waitress asked us several times about them. And I liked our waitress. We talked to her quite a bit. Look I am one of those people who tell the restaurant when they forgot to charge us for something. I really do. We got the prix fix but they charged us for the desserts that were included. My wife caught that. And when we got home we realized they overcharged us for the wine too. Look the food was terrific but the bill left a very bad taste for us. ALWAYS CHECK YOUR BILL. I'll say it again: ALWAYS CHECK YOUR BILL.

    • Value
    • Service
    • Food
2  Thank janpal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
64ericO2013, Gérant at Le Bistrot Itsaski, responded to this reviewResponded 1 August 2017
Google Translation

je suis vraiment désolé de toute cette accumulation d erreurs je peut vous assurer qu il sagit d une mauvaise coincidence il est vrai que vous etes revenu a temps pour rectifier l addition a propos des desserts qui etaient compris dans le menu mais je n ai pas controlé la boisson si nous avons la possibilité de vous remboursé par quelques moyens n hésitez pas j ai une grande confiance en ma collaboratrice
je mettrais ca sur le compte d une mauvaise manipulation d additions je m en excuses encore

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11 - 15 of 615 reviews

Reviewed 10 May 2017 via mobile

Followed trip Advisor to find a reasonably priced restaurant with excellent cuisine.
The entrée coq d'œuf? was fabulous with truffe and fois gras. A must try!
The fish for main course also excellent.
Service very good. Punch nice and only €3 a glass
However the bill came to €46 for one so a memorable meal but acceptably priced.
The only negative was a man I thought was there for service, but he talked and did not work with the waiter. Suddenly he placed locally made sauces on the table for me taste. I thought it was part of the restaurant service, but then he started to try to sell them! A mustard with natural rose was €22!! Haha. His selling approach was soft but then he tried to close the deal. I did not like this.
So a message for the restaurant;
5 stars for the cuisine and service
-1 star for a salesman trying to sell and close a deal of overpriced condiments under the guise of the restaurant.
Am afraid I will not come back because of this. A shame.
It is a good restaurant but they should not do this. I am English but work inFrance. Tourists should not be sold to In this subversive manner.
It is a restaurant, not a direct sales venue.

1  Thank Jon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
64ericO2013, Gérant at Le Bistrot Itsaski, responded to this reviewResponded 11 May 2017
Google Translation

sauf erreur de notre part
apres avoir lu votre avis qui ne me parait pas correspondre au bistrot itsaski
il me semble que je ne reconnais pas les plats que vous avez mangé et comme nous n avons pas fait de punch dernièrement ne serai ce pas une confusion d etablissement je peut vous assurer que nous n aurions pas permis du demarchage dans notre restaurant
j éspère que malgré tout ces désagréments nous aurons le plaisir de vous recevoir

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Reviewed 7 May 2017 via mobile

Had a really nice meal here with a very helpful and friendly server.

Started with a very tasty and "chunky"
Porc pate that was very aromatic. The seared tuna was as good as it gets and the lamb chops were done very nice and mostly tender although the outer edges were a bit tough.

Thank Michael W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 April 2017

Meal of the day was good value for money. Fresh cod steamed vegetables - very tasty. We sat outdoors and found the road busy at lunchtime

    • Value
    • Service
    • Food
1  Thank Ken E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 February 2017 via mobile

Passing through Bayonne we were pleased to come across Itsaski. Staff were really friendly and dealt patiently with our broken French. The food was great too, our lamb perfectly cooked. A well deserved 5 stars.

Thank Hogbaggy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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