We stayed at this hotel as part of a 30 day group tour of Europe, and it was very disappointing. We had an early start the next day, but sleep was impossible due to the noise from the restaurant and bar area. Despite the fact that many rooms overlook this area, the hotel allowed a large, loud party to continue until 2am. When we complained the next morning, the staff just shrugged their shoulders.
The luggage service is also a joke. We paid and arranged for our suitcases to be collected and delivered downstairs in the morning, but ended up having to the job ourselves. Others were late the next day because their suitcases were not collected, while another couple had their luggage taken back up their rooms as they were getting our tour bus! Our tour director also wasted a couple of hours the previous night knocking on every door of the hotel looking for luggage that had been delivered to the wrong rooms.
I would never stay here again, and I wouldn't recommend it to anyone.
- Official Description (provided by the hotel):
- In the city of Bordeaux, the 4 star Mercure Bordeaux Chartrons features a superb victorian facade, its 215 rooms making for a rather refined and pleasant abode. Easily accessible and ideally situated near the exhibition centre facilities, its wine themeddecor will immediately make you feel as though you are in the Bordelais vineyards. Enjoy fine cuisine in our "Chais St Louis" restaurant, service on the patio on fine days. The hotel offers 20 meeting rooms overlooking the garden and a private garage. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, ACCOR, Expedia, Agoda, Lastminute, TripOnline SA, Hotels.com, Ebookers, HotelsClick, Evoline ltd, Cancelon, 5viajes2012 S.L. and HotelQuickly so you can book your Mercure Bordeaux Chateau Chartrons Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Mercure Bordeaux Chateau Chartrons Hotel Bordeaux
- Accor Bordeaux Chartrons