We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good hotel, let down by breakfast”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hotel Mercure Bordeaux Centre Gare Saint Jean
Ranked #40 of 175 Hotels in Bordeaux
Reviewed 13 April 2014

I stayed 2 nights in April. The hotel is a short walk from the railway station, so is also convenient for the Navette shuttle bus from the airport.
Checkin was easy and efficient. The two lifts are both fast and I hardly ever had to wait long for one.
I had a privilege room on the 4th floor - larger rooms than the normal ones with a terrace outside and a minibar inside.

The room was a good size, plenty of room for storing things and a good sized work desk. the usual problems of not enough sockets for laptop/ipad/iphone but unplugging various appliances solved that. The bed was huge and comfortable, the bathrobes fluffy and copious amounts of complementary toiletries.

My only real niggle with the room was the lack of proper cups and glasses. Although a Nespresso machine was provided with capsules, the only cups were paper ones, although the minibar was stocked with complementary soft drinks, the only glasses were plastic ones.

It's only a 20 minute walk to the centre of Bordeaux, or a short tram ride from the stop almost outside the hotel.

My biggest complaint was breakfast on both days. Service was really slow and inefficient resulting in places not being cleared for well over 30 minutes. This meant no places being available or sitting at a table with used cups and plates around you. The breakfast was just about OK, nothing special at all. In future I would go to one of the cafes in the area or at the rail station.

So, a reasonable hotel, if a bit tired round the edges, in a convenient location but let down by the breakfast service.

Room Tip: Its worth the extra money to go for a privilege room
See more room tips
  • Stayed: April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Robert H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (711)
Traveller rating
Traveller type
Time of year
Language
  • More languages

113 - 119 of 711 reviews

Reviewed 17 February 2014

I spent one night on this Hotel. Its amazing. Very nice lobby. The decorations of the rooms are absolutely stunning! Snacks gifts in the room were delicious! The bathroom perfect! And a train passes infront of the entrance, and you can travel in few minutes to the historic center of Bordeaux!

  • Stayed: March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MC1973Arg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 February 2014

We stayed one night on our way through Bordeaux. It's about a 5 minute walk from the train station and was a safe walk there. The reception was extremely nice and helpful. Unfortunately there is no room service on weekends, but they do have an agreement with a pizza chain. They order for you and it comes straight to your room, excellent service.

The room was very spacious and very nice. The bed is probably one of the largest I have ever seen; it was wider than long!!

All in all a very nice hotel, and I would definitely stay here again!

  • Stayed: January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sophie0276
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 January 2014

  • Stayed: January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Caroline M
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 27 October 2013

Hotel was conveniently located 5 minutes walk from the train station. Nice walk, about 20 min, to the city centre, but the walk along the river to get there is wonderful and you pass many beautiful sights. The staff was very friendly and helpful. The room was clean and bed was very comfy, though it smelled a bit of smoke. The bathroom was a good size with a full tub. The breakfast buffet in the morning was good as well, pastries, bread, fruit, scrambled eggs, cheese. I would stay here again.

  • Stayed: October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Laura E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 October 2013

We found this hotel clean, modern and very comfortable for our needs. It is a short walk from the station after dropping our rent a car and the tram stops virtually out front. Airport bus also leaves from the station. Not the best of areas and limited shops for snacks etc. but not too far from the centre (5 mins) using the tram. Buffet breakfast was quite good for the size of the hotel. Tea/coffee making in room, good comfortable bed and renovated bathroom. We paid an excellent earlybooking price with breakfast and were happy with this choice for a couple of nights in Bordeaux on our France trip. Recommended.

  • Stayed: September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Pethouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2013

I stayed at this hotel for one night in July 2013. I was supposed to travel from the main train station the next morning so I chose the hotel because of the location. I prefer booking Mercure hotels in whichever city I chose to travel to because I always know what I will get and this hotel was just as I expected it to be. Free wifi, close to the train station and 5-10 minute ride with the tram to the city center. However I can't recommend the breakfast buffet. It was expensive and not enough things to choose from. I would recommend this hotel for business trips, families and couples who wish to continue their journey and want to book a nice hotel close to the train station.

  • Stayed: July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Oneofthreemonkeys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Bordeaux hotels
0.2 mi away
Best Western Gare Saint Jean
Best Western Gare Saint Jean
#21 of 175 in Bordeaux
536 reviews
1.5 mi away
Mercure Bordeaux Centre Hotel
0.2 mi away
Ibis Bordeaux Centre Gare Saint Jean
Show Prices
Show Prices
Show Prices
1.5 mi away
Mercure Bordeaux Cite Mondiale Centre Ville
2.1 mi away
Mercure Bordeaux Chateau Chartrons Hotel
1.3 mi away
Adagio Bordeaux Gambetta
Adagio Bordeaux Gambetta
#12 of 175 in Bordeaux
1,006 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Mercure Bordeaux Centre Gare Saint Jean? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Mercure Bordeaux Centre Gare Saint Jean

Address: 28 rue de Tauzia, 33800, Bordeaux, France
Region: France > Nouvelle-Aquitaine > Gironde > Bordeaux
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#15 Luxury Hotel in Bordeaux
#18 Business Hotel in Bordeaux
Price Range: £72 - £113 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Mercure Bordeaux Centre Gare Saint Jean 4*
Number of rooms: 99
Official Description (provided by the hotel):
Fully renovated in 2010, the Mercure Bordeaux Gare Saint Jean hotel has 99 quiet, spacious and air-conditioned rooms. You can easily reach the heart of the city center from this hotel, which is 273 yards (250 m) from the TGV train station in the Saint-Jean district (a UNESCO world heritage site). It is an ideal place for your business meetings and tourist trips. The hotel offers Wi-Fi, a bar, a restaurant, 1615 sq. ft. (150 m²) of conference space and an indoor car park. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA, ACCOR, Booking.com, Expedia, Agoda, Ebookers, Hotels.com, getaroom.com, HotelsClick, Cancelon, 5viajes2012 S.L. and HotelQuickly so you can book your Hotel Mercure Bordeaux Centre Gare Saint Jean reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Bordeaux Gare Saint Jean Hotel Bordeaux
Hotel Bordeaux City Centre
Holiday Inn Bordeaux
City Centre Hotel Bordeaux

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing