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“A great flat with a stunning balcony in the heart...”
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View from Bordeaux Terrace
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View from Bordeaux Terrace
The terrace with table and chairs, where you can watch the world View from Bordeaux Terrace
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Very good
6 reviews
View from Bordeaux Terrace
The terrace with table and chairs, where you can watch the world
View from Bordeaux Terrace
The newly renovated bathroom
The main bedroom has a King size bed that can be converted to twin singles
As well as a heritage staircase, there is an elevator
View from Bordeaux Terrace
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Overview
Condo/Apartment -
2 Bedrooms, 2 Bathrooms, Sleeps 4
Bordeaux, Gironde, Nouvelle-Aquitaine

Reviews from our community

Very good - based on 6 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Christine...
Long Island, New York
1 review
“Very disappointing”
Reviewed 24 September 2014 for a stay in August 2014

This property photographs well but does not reflect the actual quality. The lift was out of action, and to the owners credit she did offer a refund which we took. Apart from the out of action lift the apartment was dirty when we arrived. The bathroom, which I had to clean still had other peoples toiletries there. The wardrobe in the main bedroom was an IKEA rack. The toilet stank and again I had to clean it. The toilet flushing system is intermittent and we had to keep a bucket of water to flush the toilet. The second bedroom wardrobe had a curtain to shut it off from the room and the wardrobe itself was dirty and full of 'bits'.

The owner needs to supervise the cleaning better and the quality of the furnishings need attending to. The furniture was faded, armchair (plastic) was peeling, additional seating was two cushions placed on the old fireplace. Must do better. Will not recommend to anyone.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Liked best: Nothing
Liked least: Area in which the apartment is situated and quality of apartment
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
1 Oct 2014
It's hard to imagine two more different experiences of Bordeaux Terrace those reflected by these two reviews. Fortunately, the guests who posted the review “A great flat with a stunning balcony in the heart of a beautiful old city” are far more typical of the many who have enjoyed staying there, and written glowing reviews in our guestbook and on other websites. As the "disappointed" guest points out, there were (unusual) maintenance issues during her stay, including the lift being out of order for the first time in many years, so she only stayed briefly and we gave a refund. I am surprised about the cleaning issue - this is not a common experience and we'll make sure it doesn't happen again. As for "other people's toiletries", we provide cooking essentials in the kitchen cupboard, new soap and shampoo in the bathroom, and there are also a few useful items such as shaving cream and cotton buds left by other guests. Usually people are grateful for these. I can only imagine that the lack of a lift must have put this guest in a very negative frame of mind, because she didn't even mention the most lovely thing about the apartment - the terrace with the beautiful view.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
David C
Level 1 Contributor
4 reviews
4 hotel reviews
“A great flat with a stunning balcony in the heart of a beautiful old city”
Reviewed 17 August 2014 for a stay in August 2014

We had a lovely time using the flat as the base from which to explore the wonderful old city of Bordeaux and the surrounding region. The flat itself provides all you want of a city-centre base - it is right in the heart of the old city, it is set in a grand old building, it is comfortable (the two bedrooms are a bit dark and can trap the heat, but the provision of floor-based fans in both really helped - and the beds themselves are comfortable - the bathroom very modern and with a very good shower; the toilet a little older and not quite so advanced, but nevertheless quite adequate), and it is well equipped with most things you need - but the balcony, with its view over the Bourgogne arch and the Pierre bridge really caps it all off and provides a wonderful place to eat or just to enjoy the world passing by. The city itself needs nothing said about it other than it lives up to all expectations, and the surrounding area (we visited the wine-making area of St Emilion and the enormous dune of Pyla) rather lovely. We drove there, and found the parking facilities perfectly convenient once we had worked them out. Overall, a great venue for a visit to a great city.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The balcony
Liked least: The toilet
Travelling group: Other
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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