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“absolutely hopeless” 1 of 5 bubbles
Review of City Residence Bordeaux Centre

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City Residence Bordeaux Centre
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“absolutely hopeless”
1 of 5 bubbles Reviewed 27 August 2012 via mobile

began badly,no decent directions to get there.On arrival reception closed and number given to get access did not answer,and then answered with a recorded message in french. thankfully another resident accessed the safe with our and another groups keys. On finally dragging ouselves to our room at 11,30pm we discover a filthy room, bed linen and towels not changed,bottles condoms etc. Could not get hold of city residence staff so rang booking .com and they arranged anther room which reeked of cig smoke. Aconditioning did not work.lobby phone did not work,and dispite all this not an apology offered.Just arude and offhand receptionist named pauline who just said it has nothing to do with me!!! did not even offer a breakfast as a way of apology. Just felt they had already debited my credit card so they didnt feel the need to provide service at all

  • Stayed August 2012
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank angela698
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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238 reviews from our community

Traveller rating
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    63
    46
    70
See reviews for
41
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Rating summary
  • Location
    3 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
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English first
Oslo, Norway
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 1 July 2012

Very difficult to find in a backyard, the room was ok but nothing more. The could have taken look in the room once a day to see if we needed new towels and toalet paper.
Ok for younger people that need a cheap stay

Erik
Norway

  • Stayed June 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank erikbrun52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shrops/Staffs
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 27 June 2012

Arrived at 10am, but despite not being allowed to check in till 3pm, the helpful check in lady, who spoke good English, allowed us to leave our case.
Comfortable bed, 'compact' bathroom, no kettle, just two rings and a microwave, so not suitable for too much cooking!
All in all a satisfactory cheap place to lay your head

  • Stayed June 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank JB-Cyprus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 19 March 2012

When we entered the room, we noticed the bad smell immediately. There should be a coffee pot but we don't have. The facility is ok because it's an apartment-style hotel. You can buy the raw food and cook in the room. The location is ok. You can buy almost everything from Carrefour City, which is open until 22:00 in working days.

  • Stayed March 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Sammy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Uppsala, Sweden
Level Contributor
69 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
2 of 5 bubbles Reviewed 29 February 2012

It's strange, I've got so negative impression and see review of other travellers, who are satisfied, so probably I just had wrong expectations, coz I usually stay in common hotels, not B&B or residence. So, it's not a hotel, it's residence, more for long stay. It's not easy to find it, as it is inside the courtyard, not on the street, so I passed courtyard 5 times before I was directed by nice local girl. The reception is not 24 hours, so take care about it in advance and if you are arriving out of working hours call to the hotel in advance.
I arrived to a hotel on Fri eve, 5 min before reception closure and staff was really unhappy to wait me and serve me, so not really polite or efficient (she started the famous 'song': It's France and people don't have to speak English here). The location is ok, 2-3 tram stop from the city centre or 15 min walk, there are lots of nice restaurant nearby.
The hotel doesn't have public areas (lobby, bar), you enter your room from an open corridor. Room looked kinda boring and poor, but clean. It had convertible sofa and kitchenette with all equipment. Wi-fi should be free, but didn't work.

  • Stayed October 2011, travelled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Cestovatel_W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Bordeaux hotels

Bordeaux, France
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 9 January 2012

i don't really understand all the negative reviews! my experience here, considering the price, has been great. lots of storage, wifi, fab mini kitchen that's well equipped, nice bathroom. all clean. only pain was the slight problem of getting the keycard, it's worth calling in advance if you're arriving after 8pm to get the front door and safe codes to save you a hassle. other than that a pleasant stay. my two digs would be slightly uncomfortable pillows and the heating does take a while to kick in so it's been a bit chilly.

  • Stayed January 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank rosie s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
England
Level Contributor
38 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 8 November 2011

Amazingly cheap so we werent expecting much but the room was spacious with small kitchen, fridge, etc, tv, table, large wardrobe. Nice bathroom with bath too! Good location near the quay so you can walk into town from here too. Overall a real bargain!!

  • Stayed April 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Honeyjj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about City Residence Bordeaux Centre

Property: City Residence Bordeaux Centre
Address: 14 bis Place Paul Avisseau, 33 000, Bordeaux, France
Region: France > Nouvelle-Aquitaine > Gironde > Bordeaux
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
Ranked #26 of 35 Speciality Lodging in Bordeaux
Price Range (Based on Average Rates): £
Hotel Class:3 star — City Residence Bordeaux Centre 3*
Number of rooms: 79
Official Description (provided by the hotel):
City Residence Bordeaux Centre welcomes you in the area of Chartrons, at 5 minutes of tramway line B and so 5 minutes of the city centre. We propose you 58 studios and 22 apartments for 4 people fully equipped ( kitchen, bathroom, TV with Canal Plus, air conditioning.. Wifi unlimited)for your comfort. For one night, one week are several months, choose City Residence and make yourself at home. ... more   less 
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