We made our reservations over email and I had told the staff we were expecting to arrive around 2. Well, thanks to train problems, we arrived after 3, only to discover that the front door was locked and there was no sign of anyone inside. We knocked on the door, rang the doorbell/intercom, no luck. Finally I wrote down the number pasted on the door - the one that says to call in case of emergency - and made my way through the shops, hoping to find a kind shopkeeper who would let me borrow a phone. No one answered the emergency line, and no response on the hotel's main line either. I left the shop, went back to my fiance, and then went to a different shop to try from a different phone. Finally we got through to a man who must have been the owner/manager, who said we needed the code to get in. Well, of course, but we just arrived an hour ago and didn't have the codes yet. The manager gave us the code and told us to leave our bags in one of the rooms in the back - the key was on the table. At least then we were able to go out and see Bordeaux for a couple hours while we waited for the manager to arrive and actually check us in.
At check-in, the manager claimed he'd thought we were going to arrive at 1, which was not the case at all. But we got checked into our actual rooms, which were clean and spacious even if the furnishings were a little dated. We didn't see the manager again until I went to return the internet cable I'd checked out, and he claimed I hadn't paid for it yet. We did see his wife a couple times - she did the cleaning and checked us out the night before we left because no one would be working the next morning - but other than that, we saw no trace of staff.
The location was good, the rooms were pretty and quiet, and Bordeaux overall is a great city, but you can do better than this hotel.
- Reservation Options:
- TripAdvisor is proud to partner with HostelWorld so you can book your Hotel Choiseul reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Choiseul Hotel Bordeaux