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“The worst fondue I've ever been served”
Review of La Raclette - CLOSED

La Raclette
Dining options: After-hours, Reservations
Restaurant details
Dining options: After-hours, Reservations
New York
Level Contributor
43 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
“The worst fondue I've ever been served”
Reviewed 22 May 2013

I actually liked the room and the service was perfectly ok.

However, the fondue itself was simply dreadful.

1. The blend of cheeses in the Fondue Savoyarde--billed as Emmenthal, Comte and Belfort--was bland and characterless. If you are used to Swiss fondues, especially the Gruyere and Vacherin Fribourgeois "moitie moitie" blend you get around Gruyeres, you'll find this like eating melted candle wax.

2. Even worse, the fondue was "broken," that is, the ball of solid matter was separated from the fatty liquid part. I have eaten fondue dozens of times in places in Europe and made it at home often, and I know that such greasy glop is unacceptable. There also are ways to rescue a broken fondue that any real chef would know. The restaurant's solution was to give each table a big wooden spoon and tell the diners to try to stir the sticky fatty mess back together. Besides being dangerous, it doesn't really work.

Disgraceful! The Food Police ought to make an arrest.

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Newyorker10027
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

122 reviews from our community

Visitor rating
    19
    35
    13
    9
    46
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
London, United Kingdom
Level Contributor
23 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
“Everything great but the music”
Reviewed 22 January 2013

We had a nice meal here-- food, wine and staff were good. Only compliant? They had the worst music playing which was detrimental to the atmosphere of the place.

  • Visited January 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Heathrmaye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Decent food but wait staff should be sacked”
Reviewed 14 December 2012

We were here on 8/12/12 (Saturday), the 10pm seating and we say on the second floor. In all honesty, the food was decent. We enjoyed our meal. The raclette was good. But the waitress took the cake. None of us has ever came across a service staff who raises her voice at customers, told us that there is no table for us when we have a reservation, throws the utensils, slams the door.... You read it right, she slammed the door so hard, the entire second floor of the restaurant went silent for a moment. The management of Le Raclette, I suggest you do something before you start losing all your customers.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Meldsl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portsmouth, United Kingdom
Level Contributor
23 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“Greta place to eat differently”
Reviewed 29 October 2012

Fondues and raclette not your normal choice of meals so a great different place to go and reasonable priced. But I advise to book, we did not and got the last table at 7pm!

Visited October 2012
Helpful?
Thank KevinR58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
14 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Young and delicious!”
Reviewed 11 October 2012

We found the place randomly, and it was a great experience. The quality of the food and wine was excellent, and at surprisingly good prices. Place is clearly aimed at a younger audience, based on music and guest who were there, 20-40,but if you don't mind some Moby, Adele and the occasional pop hip hop song and being the oldest perso, nothing should stop you. Wine was excellent(not much from Bordeaux). Food was simple, elegant and tasty beyond imagination. We had 3 big servings so f the cheese fondue, but looking around at the others having Raclette or meat fried on stone slates, we wished we had bigger stomachs. Service was un-french; fast and with a smile. Gladly added a 20% tip to the bill in the end. Strongly recommended!

  • Visited October 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank SteakandCookie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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