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“Very bad welcome...”
Review of Le Saphir

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Le Saphir
Ranked #3 of 16 Biarritz B&B and Inns
Nantes, France
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Very bad welcome...”
Reviewed 23 October 2010

We had booked the wrong date, we arrived, hotel was half empty, I showed my booking, they simply told us we had made a mistake, it was too late, they had charged the credit card and refused to host us! I faced this situations 2 times already, both times hotel found a solution. The hotel is well located, seems ok, even if you have much better value for money around. We spent the night at another hotel close by, same price and the owner did it all to welcome us. Incredible!

  • Stayed October 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank francois_montandon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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56 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
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Additional Information about Le Saphir

Property: Le Saphir
Address: 3 Rue Gaston Larre, 64200 Biarritz, France
Region: France > Nouvelle-Aquitaine > Pyrenees-Atlantiques > Basque Country > Biarritz
Amenities:
Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #3 of 16 B&Bs / Inns in Biarritz
Price Range (Based on Average Rates): £
Hotel Class:2 star — Le Saphir 2*
Number of rooms: 15
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