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“business trip Bayonne”

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Sofitel Biarritz Le Miramar Thalassa sea & spa
Ranked #11 of 64 Hotels in Biarritz
Certificate of Excellence
GreenLeadersSilver level
Duisburg
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“business trip Bayonne”
Reviewed 2 August 2012

Excellent hotel, fantastic location close to Biarritz center, directly on the beach, friendly staff. Hotel has an excellent swimming pool, very convenient fitness possibilities, so all in all a real recommendation. One remark: prices of food and thalassa services are in my view too high.

  • Stayed July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank cavalje
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emmanuelle-Mahe, Guest Experience Department at Sofitel Biarritz Le Miramar Thalassa sea & spa, responded to this review, 11 October 2012
Dear Guest,

We thank you for sharing your positive experience at Sofitel Biarritz Le Miramar Thalassa sea&spa, and we are very pleased you enjoyed the location, the friendliness of our teams and the facilities of our hotel.

We hope to have the pleasure to welcome you soon again!

Best wishes,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,111 reviews from our community

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Rating summary
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  • Cleanliness
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Frankfurt, Germany
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 26 July 2012

This is the perfect spot for a wonderful getaway - apart from that the price is high, admittedly. We stayed 7 nights at this wonderful hotel, had 7 days breakfast and were delighted all along. Guests are all ages, there were several families with children at all ages which was nice. Breakfast is excellent (price is high again, but..). We did not eat at the restaurant. The outdoor pool is marvellous, and due to the temparature one can swim even when it is raining. The sea to which you have direct access from the hotel is wild and extatic. Views to the sea are just breathtaking. For those interested (I did not see any comment on this before), the Hammam is excellent and has two rooms, one is nicely hot. The fitness room equipment is ok. We did not use the SPA (apart from a short treatment which was awarded to us). What stood out to us, apart from the beautiful settings, is the excellent service we received at all times. They are quick at cleaning the rooms, breakfast service is friendly, fast and smooth, the valet parking is excellent, we had a little problem with the DVD which was resolved in a fraction of a second, whatever we asked for was dealt with so speedy and smoothly. They really have a sense for service.

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank MileyCyrus_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelona, Spain
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 9 July 2012

Great service and view (if you can get a room facing the sea). The hotel staff from the receptionist to the concierge were extremely helpful and friendly.

Our room and the corridors leading to it were quite tired due to heavy use ... must be nearly time for a refurbishment I imagine. The room was well appointed with all the mod-cons although the toilet was tiny and bath not even close to full length. This was in a delux sea-view room!

Noise and shouting outside the hotel woke us a few times in the night - drunken people heading home after a night out? Not sure.

Overall a very decent hotel, but lacking any real sense of luxury you might expect from a ~€400/night 5-star hotel.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank Winto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
belgium
Level Contributor
60 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 9 July 2012 via mobile

Fantastic location, very friendly And helpful staff. Amazing breakfast & beds.

Stayed July 2012, travelled with family
Helpful?
Thank vcantwerp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brussels
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 19 June 2012

This is a great hotel, offering a real 5* service! Breakfast is amazing, each morning we were looking forward the incredible buffet. We also tried the restaurant, the food quality and service are on a very high level! The Spa is incredible as well, very professional and numerous different treatments... the perfect location to relax and explore the cosy city of Biarritz!!

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank Jean-Baptiste007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
52 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 9 June 2012

Comfortable hotel with great beds. We did experience building works but our room was changed and a special thanks to Celine the Director who organised this for us. The reception Manager Catherine was too busy to help us apparently which was surprising for a five star hotel. However the location of the hotel is very good and whilst parking is overpriced it does keep your car safe. There are some very good restaurants close to the hotel and the other ladies on reception and the concierge are both knowledgeable and very helpful.

Stayed June 2012, travelled as a couple
Helpful?
1 Thank Hotelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sofitel Biarritz Le Miramar Thalassa sea & spa

Property: Sofitel Biarritz Le Miramar Thalassa sea & spa
Address: 13 rue Louison Bobet, 64200 Biarritz, France
Phone Number:
Region: France > Nouvelle-Aquitaine > Pyrenees-Atlantiques > Basque Country > Biarritz
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Biarritz
#2 Business Hotel in Biarritz
#4 On the Beach Hotel in Biarritz
#4 Spa Hotel in Biarritz
#5 Luxury Hotel in Biarritz
#8 Family Hotel in Biarritz
#12 Romantic Hotel in Biarritz
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Sofitel Biarritz Le Miramar Thalassa sea & spa 5*
Number of rooms: 126
Official Description (provided by the hotel):
This luxury hotel and its thalassotherapy institute are located in Biarritz on the Basque Coast, just a stone's throw from the golf course and near to the town center with its luxury boutiques, cosy tearooms, theaters and museums. The hotel's bedrooms boast a balcony and terrace that overlook the magnificent beach. A breathtaking view and truly enchanting setting. ... more   less 
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Also Known As:
Sofitel Thalassa Biarritz Hotel Biarritz
Sofitel Biarritz
Biarritz Sofitel
Accor Thalassa Biarritz

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