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Hotel du Palais
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Reviews (1,183)
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All reviewsnapoleon iiigrand dameold worldformer palacesummer palaceguerlain spareal palacebeautiful hotelvilla eugeniebeautiful poolexceptional hotelthe main dining roomfive star hotelpool sidehigh ceilingsocean viewpublic rooms
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205 - 210 of 1,183 reviews
Reviewed 11 September 2013

Often, traditional hotels do not live up to their reputation, but the Hotel du Palais does. It stands high above the surf in beautiful Biarritz, every arrival is in style and one feels right at home. No sea view room was available, so we had a half board "formula" and a smaller room overlooking the court - just as good as the rest of the hotel is more important.

During the day, the pool area takes center stage where you can enjoy the sunshine and the salt water pool while dipping your feet into the ocean just a few steps away. Pool service is impeccable. In the evening we enjoyed twice the dinner in the grand restaurant (included in the price) - all in the best french tradition. Good fun as well: Lunch at the pool where all the buzz is.

There is also a great Spa and indoor pool (that we did not try) and all the other amenities you'd expect from a five star. Many guests seem to be regulars, always a good sign. Breakfast, sometimes a weak point in France, is great.

There are small things, like ambiguous opening times published in various publications, a strange way to close the pool's jumping board and a very early turn down service one day, but those are minor issues.

Stay here as many days as you can afford - unforgettable.

Room Tip: Obviously, sea view is hard to beat but comes at a price, go for a court room and enjoy the hotel. Bathrooms are spacious everywhere.
  • Stayed: September 2013, travelled as a couple
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Thank Norbert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2013 via mobile

Biarritz is a fabulous beach town and upon arrival at this hotel, one gets excited. However, the hotel is quite a disappointment once you get in the rooms-beds are lacking modern comfort with bed spreads, smelly carpet, outdated showers and light fixtures, and paper thin walls where you can clearly hear your neighbors. It feels like the hotel keeps adding one-off modern amenities (flat screen TVs) without updating the rooms in entirety. While I appreciate the history of the building, the sleeping arrangements need an update especially given the summer price point of 650 Euros. We found the service to be average and would not return here when in Biarritz again. There must be better places to stay in this great town.

  • Stayed: August 2013
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2  Thank KAD123456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2013

We just came back from a week long vacation at this magical palace. Its our 4th time in Biarritz and our second tome at this hotel, we love it. We love the location, we love the history, the glamor. We pretend we are royals for one week a year. The food is excellent and so is the service. The spa is beautiful and the treatments are super professional. We can't wait for next summer.

Room Tip: A room facing the sea is a must, from any side.
  • Stayed: August 2013, travelled as a couple
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1  Thank SivanS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2013

The history, the building, the artwork is the epitome of elegance.
We may have had a standard room with breakfast but it was gorgeous and we had all the privileges/amenities of the hotel.
The pools were beautiful to enjoy and we loved the hammam which is a new feature of this luxury hotel.
The gym though small had quite a few machines and views of the ocean.
The breakfast in the morning was amazing, 1st class presentation of the tables, the ceiling to floor views of the ocean, expansive buffet - best buffet in the western world!
We found the staff respectful, polite - not pretentious at all.
Our room and breakfast was booked through pre-payment which gave us a good rate.
Loved Biarritz, loved Hotel du Palais - Treat yourself.

Room Tip: We had a garden room which overlooked the front of the hotel 'but' it is a lovely view as you have historic buildings in the background and the beautiful entrance gardens of the hotel. Also the windows opened which was refreshing.
  • Stayed: July 2013, travelled as a couple
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Thank 3debw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2013

...at a cost, of course. But that goes for every palace in the world. People complaining about paying €15.00 for a sandwich should stay at the Ibis.The location, the building, the rooms, the facilities, etc., etc.: perfect. Nothing matches the Hôtel du Palais in Biarritz.

Room Tip: Avoid the fourth floor, even if the room has a sea view. The upper floor has smaller rooms, in size and in height.
  • Stayed: July 2013, travelled as a couple
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1  Thank PaulGhislain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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