Beware of the bipolar hotel manageress! She was smiling one day and made a perverted joke that my bf found inappropriate, but he let it slide. The next morning she attacked us when we (gently) complained about the quality of the bed. She told us we were “complicated” and that we were free to “find ourselves another hotel” (which was obvious at that point). Upon check-out, we paid for the night without a word to her and as we left, she cried out to us “I hope you find a palace!” The complete lack of professionalism coupled with the hostility was absolutely shocking! My advice: don’t waste your time with this place. Every minute in Biarritz is precious.
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- Also Known As:
- Palym Hotel Biarritz