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“Great service and location, dingy room”
Review of Hotel de Gramont

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Hotel de Gramont
Ranked #13 of 32 Hotels in Pau
Certificate of Excellence
London, United Kingdom
Level 4 Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Great service and location, dingy room”
Reviewed 7 September 2013

I was so disappointed with this hotel, because it could be great. It's in a fantastic location and the service level from the staff on reception couldn't be better, so friendly and helpful. The bar and reception area of the hotel also were fine. We were able to park directly outside the hotel, which is really unusual and good. However, sadly our room was on the small side, dark, dingy and with decor that looked really old fashioned and in need of a facelift. The bedspread also had some stains on it, so it looked as if it hadn't been washed. The bathroom was small, with an old looking bath and the flush on the cistern was missing, meaning you had to lift a screw to make the toilet flush! The bed however was comfortable and the air conditioning and double glazing made it really cool and quiet. Not sure I would recommend unless the rooms are modernised...

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank shutterbabe2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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170 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (12)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Level 5 Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 26 August 2013 via mobile

Ticks all the boxes for location, cleanliness, room size, bathroom and breakfast. Loved the character of the place - A mix of modern and old styles and decor but it works! From the games room downstairs to the helpful staff - all great. Parking close by and free. Can definitely recommend.

Stayed August 2013, travelled as a couple
Helpful?
Thank Julesfox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level 6 Contributor
149 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 16 July 2013

There is something pleasingly old fashioned about this well placed hotel in Pau. The service over the phone when we booked in France was helpful and appropriate. The reception when we arrived was similar. This place is not Manhattan chic but it is comfortable! The decor in the bedroom is a bit dark and weird but the room worked fine and was a decent size, as was the clean bath/shower room. We were glad we had booked in here rather than at the better appointed but more than double the price competition which was not as convenient to the amenities of the town. The bed was comfortable, the room was soundproofed from traffic and we got a decent breakfast. We would come here again and it was great value for money.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank leonard m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland Oregon
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 May 2013

I recently spent 4 nights at the Hotel de Gramont and was very happy with my choice overall.

For me, the LOCATION was perfect! I loved the view from my window and I was surrounded by shopping, dining, and sightseeing opportunities in every direction. There must be over 50 great restaurants and 100 specialty shops within a 10 minute walk. In the same area you’ll also find community plazas, Chateau de Pau, and the Avenue of the Pyrenees! Parking was also easy once I found the free community parking lot just 1 block away.

The staff was outstanding! They couldn’t have been more friendly and accommodating, especially considering that I cannot speak French at all (and too embarrassed to try).

WiFi worked well for me and I was even able to find international (English) CNN on the TV.

The feel of the place is more like a family visit than a standard hotel. I found this to be comforting but you will be known, and your schedule will be noticed so if you like to be anonymous this may not be the right place for you. Also, it’s a historic building so the hallways aren’t spacious and for some reason they were kept pretty dark. The hotel has a very nice elevator and good sized rooms. They even had reasonable minibar prices!

This hotel is well run by nice people and offers a great location at a good price.

Room Tip: My street side room (#24) had extra noise blocking shutters that work very well so you can enjoy the...
See more room tips
  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jim N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangkok, Thailand
Level 4 Contributor
31 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 23 March 2013

The hotel is just PERFECT! It telling you how "Home away from home" means. The style of hotel is very unique, quiet and the room is perfect decoration. The staffs was very nice, helpful and the place is very convenient to access nearby historic, near the beautiful castle and you can see Pyrénées from there. Also you can walk to shopping center if you are a shopping lover. I would love to recommended this hotel to everyone and more than sure that you will enjoyed your stay in this hotel while discovering such a beautiful city .. PAU :)

  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank BesPhimnaphas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cancun, Mexico
Level 5 Contributor
81 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 29 November 2012

Friendly staff. Liked the bed. Rather quiet. Walking distance to everything. Great local restaurants. Free parking when not full and nearby public parking. I would go back and stay here again. No problem sending friends or family. Good bang for the buck.

Room Tip: If you are a very light sleeper ask for a room in the back. We stayed there twice and I preferred th...
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  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank HappyRascal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bergen op Zoom, The Netherlands
Level 3 Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 November 2012

I stayed in this hotel for 1 night. The room is quiet and nice and it has character. The hotel is situated near the Castle in the city center. Ideally to explore the city. In every room there is Wifi available.

  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mbierens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel de Gramont

Property: Hotel de Gramont
Address: 3 Place Gramont, 64000 Pau, Communaute d'Agglomeration Pau-Pyrenees, France
Region: France > Nouvelle-Aquitaine > Pyrenees-Atlantiques > Bearn-Basque Country > Communaute d'Agglomeration Pau-Pyrenees > Pau
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
Ranked #13 of 32 Hotels in Pau
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel de Gramont 3*
Number of rooms: 35
Reservation Options:
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Also Known As:
Interhotel De Gramont Pau

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