We stayed at this hotel and have mixed feelings about the experience. Firstly the good points : beautifully appointed bedrooms which are air conditioned and very good bathrooms. Amazing views of the ocean below ( from bedrooms provided you have paid the extra charge ) and from the gardens and pool. So far so good. So what was not so good? Well firstly the attitude of some of the staff was rather unfriendly and dismissive and not what one expects when paying ( as we were ) some 250 euros per night for a double room room only ( breakfast was an additional 17 euros per person ) .Not all the staff fall into this category. Some were very friendly and welcoming but unfortunately our experience was that they were in the minority. However the biggest problem were the bar prices and the restaurant prices. We had lunch one day which for three persons totalled some 80 euros ( one of us had salad and the other two had burger and chips . We also had a bottle of wine if my memory is correct was 27 euros ) They don't serve any snacks ( which we thought was surprising as not everyone wants a sit down formal meal every lunchtime ) and so if you want to eat at the hotel you have to dine in the restaurant ( either inside or outside on the terrace or in the gardens ). The alternative would be to walk into the centre ( which takes about 20 - 25 minutes and is down hill going into the centre and uphill coming back ) . We only stayed a couple of days and I dread to think how much you would spend if you stayed there a week ( or more ) and if you dined in the restaurant every day. The dinner prices would I expect be considerably higher than the lunch prices. Would we stay here again? Probably not due to a combination of staff attitude and high prices. It's a shame as the location is second to none ( provided you don't mind being outside of the centre ) and the bedrooms are very comfortable. They would not in my view need to do much to ensure a return stay : friendlier and less dismissive staff, lower bar and restaurant prices and snacks at lunchtime
- Official Description (provided by the hotel):
- Nestled magnificently above the Atlantic, Hôtel La Réserve offers an exceptional view of the ocean whose shimmering blue waters interact playfully with the rays of sun. With a spectacular clifftop setting, this charming hotel benefits from a breathtaking panorama where sea spray and salty breezes floating in from the ocean provide a soothing lull for romantic souls ... Surrounded by a park of 3 hectares, this typical Basque villa offers comfortable, elegantly decorated rooms with large bay windows, some of them featuring seafront balconies and terraces. Hôtel : Open : 1st of Marc 2017 Résidence: Open: 1st of July 2017 No swimming pool. ... more less
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- Also Known As:
- La Reserve Hotel Saint-Jean-De-Luz