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“THE place to stay in St. Jean-de-Luz”
Review of Hotel La Marisa

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Hotel La Marisa
Ranked #8 of 28 Hotels in Saint-Jean-de-Luz
Certificate of Excellence
GreenLeadersGold level
California
Level 5 Contributor
83 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“THE place to stay in St. Jean-de-Luz”
Reviewed 24 June 2013

If you enjoy a small hotel that pays great attention to every detail and provides great service, this hotel will be appreciated. We arrived in pouring rain (in June) for a brief one night stay and sure wished we had more time here. The hotel is in a great location near the beach, shopping and great food, and is most welcoming. Sylvia and her staff could not have been more attentive or helpful. We definitely appreciated the dinner reservation made for us last minute on a Saturday night.

One can tell that much love has been put into making this hotel what it is. Our room on the first floor was comfortable and quiet. While not large, everything was just nice...sure felt like a much more expensive hotel than it was. A great value!

I would also recommend the breakfast which was ample and quiet good.

  • Stayed June 2013, travelled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank PSapphire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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368 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Spanish first
  • Any
English first
Ottawa, Ontario
Level 6 Contributor
70 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
Reviewed 15 June 2013

We booked La Marisa because it has received very good reviews by Trip Advisor. We spent a week there in May-June and we were very very happy about it, although it rained all week.
The location is fantastic, just a couple of minutes walk to the beach, the restaurants (and there are many good ones near by), local attractions etc. The decorations and appearance are very nice and exactly as shown by the photos by fellow contributors, therefore I will only add a photo of the breakfast we had, which included tea, coffee, pastries, jambon and cheese etc. It is worth mentioning that they do have an elevator, which makes it easier for many people and for luggage. The best is the helpful and friendly staff at the front desk, they also are fluent in English. They even helped us load our luggage to the car when we checked out. The service is top notch. We highly recommend hotel La Marisa for your stay.

Room Tip: We stayed in room 114, there is a decorative cabinet on the wall beside the bed that one could bump...
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  • Stayed May 2013, travelled as a couple
    • Value
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Helpful?
1 Thank GoneSoLong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level 5 Contributor
56 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 27 May 2013

Having just returned from 3 nights in this little find of a hotel , I cannot praise it highly enough. If you are looking for plush, large 5 * place to stay, this is not for you - however if you want exceptional , attentive, friendly staff then you have come to the right place.
The lobby area has been recently refurbished & it is delightful but even more pleasant is the little courtyard area at the back that is like a hidden oasis. The staff are second to none, they recommended 3 fantastic restaurants to us & each was better than then previous.
The rooms are small but perfectly formed & spotlessly clean, with good pressure from the shower & crisp bed linen.
The ample breakfast is wonderful with fruits, yoghurt, a beautiful basket of delicious breads & local Basque cake - a great start to the day & all served with a smile.
The location is perfect, right in the middle of St. Jean amongst all the cafes & winding streets - a fantastic weekend break.
To all the wonderful staff at " La Marisa" , keep up the good work as you are really are exceptional.

  • Stayed May 2013, travelled with friends
    • Value
    • Location
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Helpful?
Thank oscarspet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Sussex
Level 6 Contributor
311 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
Reviewed 2 April 2013

It is a quaint hotel, but that also meant small and the rooms were cramped. Beds were comfortable with lovely pillows. The owners were very helpful and attentive. Would have preferred tea making facilities in the room instead of having to get dressed in the morning to go and get some from the lobby area.

The complimentary drinks are "infusions" only, great if you like mint tea, not much help if you don't! There was no milk, but the owner found me some and also some English tea although we had to pay extra for it.

Great location, but not a good sleep with the noise of flushing toilets from neighbouring rooms waking us up!

We were very lucky with the parkling, and parked on the street free of charge.

Would stay somewhere else if we went back.

  • Stayed March 2013, travelled as a couple
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Helpful?
2 Thank wishboneWestSussex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, WA
Level 3 Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 April 2013

This was the least 'starred' hotel on our trip. We wanted to visit the region at the last minuted and many options were filled in a holiday week. We saw the favorable reviews on this property and got a basic room. The room was small, but the place was delightful. Staff were gracious including the new owner who left a business life in Paris to buy a property in her girlhood family vacation spot. Her personal touch shows from the beautiful and bright lobby to the luxurious bedding for a 3 star place. And the town was a total treat. Weather was wind and rain but the Basque region is gorgeous. We'd easily go back.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
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Helpful?
Thank BG_Seattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisbon, Portugal
Level 6 Contributor
110 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 6 January 2013

What can I say that has not already been said? From the moment we walked through the door we felt both at home and like special guests. The warm welcome, helpfulness of the front desk staff, general ambience, quality of the room - especially the bed, linens and pillows and excellent breakfast could not be improved upon. The shutters and curtains meant that the room was dark and quiet, free wifi in the room meant that we could plan the next stage of our trip, the power point close to the mirror (one of my criteria for a good room) made all the difference to me and the in room kettle meant I could enjoy my early morning tea with ease. Breakfast was a delight and served by smiling staff!
All in all, one of the best hotels experiences ever.

  • Stayed November 2012, travelled as a couple
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Helpful?
2 Thank mariannehoyymanana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, Washington
Level 6 Contributor
160 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 18 November 2012

Even though there are so many great reviews, I must add mine. My husband and I spent two nights here in September. Lovely and immaculate room, wonderfully helpful staff, perfect location...doesn't get better than that. We'd love to stay here again if we ever return to this charming town...it is everything a small hotel should be.

Room Tip: The hotel is on a quiet side street so I have a feeling there aren't any bad rooms.
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  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank cloudyskiies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel La Marisa

Property: Hotel La Marisa
Address: 16, rue Sopite, 64500 Saint-Jean-de-Luz, France
Phone Number:
Region: France > Nouvelle-Aquitaine > Pyrenees-Atlantiques > Basque Country > Saint-Jean-de-Luz
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#2 Family Hotel in Saint-Jean-de-Luz
#2 Romantic Hotel in Saint-Jean-de-Luz
#2 Green Hotel in Saint-Jean-de-Luz
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel La Marisa 3*
Number of rooms: 16
Official Description (provided by the hotel):
La Marisa is an hotel of charm, 3* star, located idyllically in the historic center, within 30 meters walking to the beach.Taking into account every traveler's needs, we put a lot of effort, so that you feel home. You will note that our rooms are all personalized where the old and the modern mix well. ... more   less 
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Also Known As:
La Marisa Hotel

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