I have stayed at this hotel for several weeks, and I am currently a guest here. At this moment 28/02/2014 there is a major storm with gale-force winds, so this is the first time I have tried to eat in the hotel, rather than walk into town.
Now I find that there is no food available in the restaurant or the bar between 2pm-7pm. Contrary to the website, the is also no room service between these hours. (As told by Alexandre on the front desk)
To compound this, there is no store/shop selling food here, so unless I am prepared to go out into the storm and walk 1 mile to the town, I cannot eat!
This hotel prides itself on being a Health Spas, but surely the #1 thing you need to BE healthy is food!
I can't even complain! The manager is on holiday, and the deputy is also away. Alexandre did not volunteer this information willingly, I had to constantly ask his these questions.
Myself and my business partners will never use this hotel chain again.More
- Free Wifi