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Reviews (924)
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Reviewed 5 weeks ago

The location of this IBIS was very nice...right at across the promenade by the beautiful sea shore of Saint-Malo...we had a sea facing room which was nice...room and the bathroom was clean and the housekeeping service was satisfactory...the reception staff was also very friendly...internet was fast..but compared to the price we paid, the room size was small...especially for a couple...windows were also very small which otherwise would have enhanced the beauty of a sea facing room...and we expected some tea/coffee or at least a electric water heater in the rooms, which were absent...overall it was pleasant and wish to comeback here

Room Tip: Sea facing rooms are the best..especially on second/third floors
  • Stayed: June 2018, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank sayforall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibisplage, General Manager at Ibis Saint Malo Plage, responded to this reviewResponded 3 weeks ago

Daer Sir,
We thank you for your great review, especially about our staff following your stay with us. We are glad you enjoyed breakfast. Good news for 2018/2019 : breakfast room is to be refurbished for the comfort of all. Best regards, Tiphaine D - Manager

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Reviewed 6 June 2018

Despite booking garage space several months in advance and receiving an email from the hotel confirming the booking on arrival was informed garage was not available and had to park car in the street where there was no security whatsoever. Had a sea front room which was so small that one had to walk sideways to get into the left side of a small double bed. Absolutely no room, or in fact facilities, to open suitcases. Renovation of the hotel was in progress and this added to inconvenience. No mention of renovation of hotel was mentioned at time of booking. Just a note that work would be ongoing on ground floor. No mention of second floor where rooms are. Breakfast room is small and cramped - not adequate for size of hotel. Wi Fi was OK and the room and bathroom were clean. Staff were helpful

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Service
1  Thank AubreyP695
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibisplage, Adjointe de Direction at Ibis Saint Malo Plage, responded to this reviewResponded 9 June 2018

Dear Sir or Madam,

We are sorry that your stay wasn't good. We are in a calm part in Saint-Malo, there is no problem to park cars around the establishment, in the night, for free. We are lucky that our establishment is a listed building, rooms have the required size of Ibis Hotels.
There will be renovation works in some months to enlarge the breakfast area.
We hope that you will come back in Saint Malo,
Best Regards,
Louise L.
Adjointe de Direction

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Reviewed 18 May 2018

the not so good things:

- small rooms, no place to open2 suitcases
- just one shampoo, no hair shampoo or conditioner
- no fresh vegetables at breakfast
- the wifi network did not work for my iPhone

the not so good things:
- good location, not far from the old city of St-Malo
- well maintained facilities
- parking place near the hotel
- friendly staff

  • Stayed: February 2018, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank Dan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibisplage, Front Office Manager at Ibis Saint Malo Plage, responded to this reviewResponded 20 May 2018

Mr DAN,
We were pleased to welcoming you in our establishment. Our team remain at your disposal night and day to keep your suitcases in a secure space an to help you to connect you on wifi. In rooms, there are 2 bottles of shampoo/hair shampoo. There are fresh fruits served every morning at breakfast.

Best Regards,

Louise
Première de Réceptionniste

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Reviewed 15 May 2018

Another great Ibis situated very close to the town walls, Accor have quite a few properties in Saint Malo and there is no wonder as the town is great. The hotel is quite compact as its in an older building right on the sea front, however, its clean and has everything you need, for us Secure parking is important as we were traveling by motorcycle, and as advertised we were directed to the covered secure parking at the rear of the hotel. Rooms were to the usual ibis standard as was the breakfast and service

  • Stayed: May 2018, travelled with friends
    • Location
    • Cleanliness
    • Service
2  Thank JonnieTash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibisplage, Manager at Ibis Saint Malo Plage, responded to this reviewResponded 22 May 2018

Dear guest,

First, we thank you for having taken time to share your comment to the community of travellers.

You have described our location so well : very close to the old town. Only maximum 10 minutes walking to the old pirate's lair of Saint-Malo and a hotel facing the well known "le Sillon" beach.

We thank you for your kind words about our staff. We enjoy your feedback and are glad to read your reviews.

Best regards,
Camille M. - Executive Assistant

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Reviewed 10 May 2018

Had two rooms and both very small - historic building so limited - however decor/furniture was modern and comfortable. Staff excellent. Breakfast room busy but first-class food. Holiday weekend so expensive and only 2/5 for Value.

  • Stayed: May 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank Graham G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibisplage, Manager at Ibis Saint Malo Plage, responded to this reviewResponded 22 May 2018

Dear Graham,

We thank you for your great review, especially about our staff following your stay with us.

We are glad you enjoyed breakfast. Good news for 2018/2019 : breakfast room is to be refurbished for the comfort of all.

Best regards,

Camille M. Executive Assistant

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