We arrived for our 3 night pre-booked stay late on Sunday afternoon. We were told we had to drop our bags at the hotel and try to park the car in the public car park outside intra Muros. It was summer and we had to queue for quite a while to get in. Shortly before we left, we found out that the hotel has a garage, but nobody told at the hotel had told us when could have used the information.
We were in the annexe, again something we had not been told about. Our room was up several flights of stairs with no fire escape. We asked to be moved and were told that we could move for our second and third nights. This room was in the main building was much nicer and with a fire escape route. All good, except that we were not told the room was more expensive than the room we were vacating until we were checking out, too late to make a decision.
One young woman on reception was consistently friendly and helpful, but none of the other staff seemed to care less.
Saint-Malo is a great city and intra Muros is the place to be. We will definitely return, but not to this hotel.
- Official Description (provided by the hotel):
- Hotel Elizabeth, situated inside the old walls of Saint-Malo's fortress, offers 17 rooms in 2 buildings. In the house, "Les Armateurs", built in the early XVIIth century, and one of the oldest preserved buildings in the Walled-City, you will find the 10 superior en-suite bedrooms, the reception lounge and the breakfast room down in the stone-walled cellar. In the house "Les Skippers", 50 metres further, you will find the 7 regular bedrooms. ... more less
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- Also Known As:
- Elizabeth Hotel Saint Malo