We stayed here after realizing few options existed for quality accommodation in St. Malo, and thought we'd book the best of a bad bunch. I really did expect more, though, as the Thermes advertizes itself as a 4 star hotel. Hardly. Front desk staff took a significant amount of time to acknowledge us (and we even just left once after waiting for 5+ minutes) and even took my name down when we asked for an umbrella....something a hotel has never asked me for before.
We had heard some rooms had been updated so we requested a renovated room in our booking. We were disappointed to see that our room was quite dated. After looking online afterward, it seems we did have a renovated room...which makes me not even want to consider how bad the non-renovated rooms are. It was incredibly hot and humid while we stayed there - which is not the Thermes' fault. Unfortunately the A/C was not working and was simply forcing out uncooled air, which made the room very uncomfortably warm.
There are two things I would list as positives: the room was clean, the location was good.
I definitely would not stay here again or recommend this completely overpriced hotel to anyone else. Its glory days are long past. Next time we visit St. Malo, we will stay somewhere outside the town.More
- Free Wifi