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“Excellent !!!”

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Grand Hotel de Courtoisville
Ranked #13 of 81 Hotels in Saint-Malo
Certificate of Excellence
Saint-Malo, France
1 review
“Excellent !!!”
Reviewed 31 July 2014

We went there for a few days and loved it !
The ambiance was good, service was good and staff really nice.
I would recommend the lamb at the restaurant and the music evening.
Will definitely go again.
John

  • Stayed May 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Corinne L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZADFAR, Directeur général at Grand Hotel de Courtoisville, responded to this review, 30 June 2015
Dear Corinne,

We are happy to read your comment about "Le Grand Hôtel de Courtoisville". Our staff tries to do the best in order you to have a good time in our beautiful city of Saint-Malo.

You are more than welcome to come again, you and your family , at "Le Grand Hôtel de Courtoisville".

Best Regards,

Farzad ABADIE, DIRECTEUR,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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661 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
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English first
Edinburgh, United Kingdom
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 July 2014

Using the menu of the day we were served a four course dinner which was absolutely exquisite. The chef even came out to ask if we had enjoyed everything! Excellent attentive waiting staff and a lovely atmosphere and pleasant decor.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GinaClare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZADFAR, Directeur général at Grand Hotel de Courtoisville, responded to this review, 30 June 2015
Dear GinaClare

We thank you kindly for your very positive comment. We will for sure communicate your nice words to our staff who will be honored.
Feel free to visit us again for you next stay in Saint-Malo.

Best Regards,

Farzad ABADIE, DIRECTEUR
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portsmouth, United Kingdom
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 June 2014

Found this hotel here with very good reviews so we thought we would give it a go. What a great surprize!
The hotel is sighted just outside the old walled city about a 15/20 min walk . The hotel itself is set in lovely grounds very relaxing, there is a shortage of parking but that goes for all the hotels in the area it seems. The rooms were very very nice we stayed in the annex on the ground floor. The only thing that I would say the hotel needed was better air-conditioning or more fans ( they only had four which were in use)
The staff were great very help full in find local shops and directions etc.
The restaurant although quite expensive ( but so are all the others in Saint- Malo ) the food is fantastic.
All over this hotel would be nearer to a 5 star than the 4 that are quoted. Will definitely be going back.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Matt C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZADFAR, Directeur général at Grand Hotel de Courtoisville, responded to this review, 30 June 2015
Dear Matt,

Thank you very much for your nice comment about "Le Grand Hôtel de Courtoisville". We are trying to do our utmost to give you satisfaction. We are happy to know that you appreciated the services of our hotel and its charm. We will transmit with lots of pleasure your comment to our staff.

You are more than welcome to visit us in a near futur.

Best Regards,

Farzad ABADIE, DIRECTEUR
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bend, Oregon
Level 6 Contributor
427 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
Reviewed 21 June 2014

We were here on an extension from a Grand Circle Seine River tour -- and the hotel was wonderful. Delicious breakfasts and good nearby bakeries and restaurants. A bit of a walk to the main town but it was less than $10 to get four of us back to the hotel -- with tip. Rooms comfy and roomy and staff great. Nice gardens.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CyndeM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZADFAR, Directeur général at Grand Hotel de Courtoisville, responded to this review, 30 June 2015
Dear Guests,

Thank you for your positive comment about "Le Grand Hôtel de Courtoisville". We are very happy that you enjoyed our hotel as well as the beautiful city of Saint-Malo.

We wish you the best,

Best Regards,

Farzad ABADIE, DIRECTEUR
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Neuilly-sur-Seine, France
Level 4 Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 31 May 2014 via mobile

Plusses - the bed was very comfortable, staff very helpful and nice, nice garden, good location one block from the beach, quiet, big indoor pool.

Minuses - lights on motion detection that stay on for 15 minutes in the middle of the night, but turn off when you're in the bathroom, bathroom needs to be updated, cleaning needs to be more thorough, restaurant is just ok, very large servings, very slow.

Also a minus: rooms 1 through 4 which are on the ground floor and open onto the garden seriously like privacy when the weather is nice (people sitting in the garden or walking down the street see all of the room when you open the window)

Stayed May 2014, travelled with family
Helpful?
Thank mirirab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZADFAR, Directeur général at Grand Hotel de Courtoisville, responded to this review, 30 June 2015
Dear Guests,

We thank you for letting your opinion about our hotel. It is very important for us to improve the quality of our services. That is why we take all your comments in consideration.

We look forward to welcome you again if you consider to come back to Saint-Malo one day.

Best Regards,

Farzad ABADIE, DIRECTEUR
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gloucestershire
Level 5 Contributor
82 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 24 May 2014

We received a warm welcome to The Courtoiseville and found the parking quite easy. The position is excellent with the beach within minutes, and visible from our window. The facilities are very good with an fine swimming pool and other attractions for which we had a guided tour.
Our room was very large by French standards with a full length bath. There were remotely controlled shutters on all the windows which cut out all the light at night.
However, our experience in the restaurant did not match our high impressions of the Hotel, The maitre de seemed to be having difficulty with managing the numbers in the dining room and the service was not good, not helped by the maitre d' spending most of his time with one table of French diners leaving the work on the other tables to the remaining staff. Consequently errors were made with our orders and everything was rushed. At the end of our meal the staff were clearing up and obviously in a hurry to leave - this was at 9 p.m which was the last time that diner could be started theoretically. The food was no more that adequate on the top 35 euro menu and not good enough for the price.
In summary we would recommend Le Courtoiseville for the accommodation and its proximity to St Malo and the ferry port, but would suggest looking elsewhere to dine.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dav88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZADFAR, Directeur général at Grand Hotel de Courtoisville, responded to this review, 30 June 2015
Dear Guests,

We would like to thank you for giving your opinion about the hotel as well as the restaurant.

We are saddened to learn that you didn't spend a nice time in the restaurant. Indeed, the service during that night doesn't match with our image and we are sorry about that. Our first wish is you to have a nice and peaceful stay in our restaurant. If you consider to come again, we will do our utmost to give you satisfaction and will show you the real image of our restaurant.

Thank you for your nice comment about the accomodation,

We look forward to welcome you again in a near future,

Best Regards,

Farzad ABADIE, DIRECTEUR
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level 6 Contributor
72 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 2 December 2013

Location very convenient for the beach. Parking was a bit tricky as you need to drive through a narrow alley and since the hotel parking was quite small, you might need to park on the street when it becomes full.

We had a room on the 3rd floor with a small balcony overlooking the main entrance/car park. The room was only basic; the double bed was not in its top condition but cozy enough for us. We booked this hotel mainly because of its restaurant which didn't disappoint. Although a bit pricey its terrine de foie gras, pan seared foie gras, fresh Cancale oysters, roasted duck magret and entrecote steak were all impressively cooked and presented. Breakfast was continental style and not cheap as well. The indoor pool was nice - I swam early in the morning and there was nobody there. A very pleasant stay overall.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BandBtraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hotel de Courtoisville

Property: Grand Hotel de Courtoisville
Address: 69 boulevard Hebert, 35400, Saint-Malo, France
Phone Number:
Region: France > Brittany > Ille-et-Vilaine > Saint-Malo
Amenities:
Bar / Lounge Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#7 Luxury Hotel in Saint-Malo
#16 Romantic Hotel in Saint-Malo
#20 Family Hotel in Saint-Malo
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Grand Hotel de Courtoisville 4*
Number of rooms: 45
Reservation Options:
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Also Known As:
Grand Hotel Saint Malo

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