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All reviews old town ring road excellent hotel the hotel staff spent three nights here hotel restaurant enjoyable stay breakfast was included visiting beaune two nights room was spacious huge bathroom on site parking private parking burgundy wine an easy walk bread
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Reviewed 2 January 2014

Last weeks severe weather resulted in delays in channel crossing and extreme conditions in Northern France led to some pretty big travel delays to everyone journey, not just ours, however traveling with a baby made things a little more difficult our end.

Contacted the hotel to explain the unique and difficult circumstances and asked if we could move our booking as we were simply not going to make it, and had to divert to reims after 18 hours on the road.
We asked if could use this booking on the return Journey due to be next Monday night.
Before this we already checked they had plenty of rooms free so we thought this will not be an issue and simple exchange would be done.

After several attempts and even hotels.com trying to reason with them directly they flat refused
And manager refused to even speak to us.

Never experienced such un flexible approach from a hotel in all our years of journeying through France,

Stay some where else locally,
we have stayed with all the hotels over the years and had to change plans last minute often, never had an issue until this time and this was the first time we decided to use this hotel.

Can't review the Hotel as we never made it, however shocking customer service, hotels.com was very surprised at the attitude, needless to say we will stay away.

Stay at l'hotel de beaune or le cep Or even campanile treat you better and that's a national chain

Be flexible of loose custom, we would totally understand if they were fully booked for weeks.

Stayed: December 2013, travelled with family
4  Thank Simon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
J-FMartinet, Directeur général at Hotel de la Poste, responded to this reviewResponded 12 January 2014

Dear Sir,

You made your reservation through Hotels.com and they have very strict cancellation policy. If you would have made the reservation directly with us or through our website it would have been much easier.

During all day, following the bad weather over France, we received a lot of requests for charm rooms but we had to refused them because hotel.com did not cancel your reservation and we did not have anymore availabilities for this type of room. Due to these circumstances, you can understand that we have no choice to charge your room.

We remain at your disposal.

Best Regards,

The Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 December 2013

We stay here to break our journey to the Alps and love the hotel. This year the restaurant telephoned us en route to ask whether we required a table for dinner, as there was only one table left. This was very great service, as it was the only detail we had forgotten, and the food here is amazing.
Our room was a bit small, with a shower but no bath, but we were only staying one night so that was ok.
We will definitely stay again.

Room Tip: room 103 was "snug" but very pretty with a view over the front aspect.
  • Stayed: December 2013, travelled as a couple
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3  Thank yvonne_malley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
J-FMartinet, Directeur général at Hotel de la Poste, responded to this reviewResponded 13 January 2014

Dear Madam & Sir,

We thank you for your comment on Tripadvisor.

We are very happy that you enjoyed your stay.

For your next visit, please let us know if you prefer a bigger room with a bath.

We remain at your disposal.

We hope to see you again soon.

Best Regards,

The Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 November 2013

excellent convenient location on the peripherique permits easy access to all directions, immediate close walking access to town center ... friendly helpful staff, great shower in renovated bathroom. Recommended!

  • Stayed: November 2013, travelled on business
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2  Thank KennedyBrooks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
J-FMartinet, Directeur général at Hotel de la Poste, responded to this reviewResponded 30 November 2013

Dear Madam & Sir,

We sincerely thank you for the kindness of your comment.

Your positive feeling make us very happy and we hope to see you again soon.

Best Regards,

The Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 November 2013

The hotel La Poste is an excellent hotel within a very short walk of the town of Bauene
We stay there to break our long drive from Taunton Somerset UK to Argeles -sur -Mer
near Perpignan in France,we always get a warm welcome from all the Staff, the rooms
are great(with BBC television)and very clean the Restaraunt is very good with typical French
cuisine
we try to reach this point in our journey every time we go just to stay at this hotel.in fact we
have just made another reservation for 28-12-2013 for our New Year trip.
John and Georgina Crisp

Room Tip: no problem so far with any of the rooms comfort or otherwise
  • Stayed: November 2013, travelled as a couple
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1  Thank georgina c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
J-FMartinet, Directeur général at Hotel de la Poste, responded to this reviewResponded 30 November 2013

Dear Madam & Sir CRISP,

We thank you to share your opinion on Tripadvisor.

Its always a pleasure to welcome you in our hotel and we thank you for your loyalty.

We wait your return.

Best Regards,

The Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 November 2013

great location, nice attention from the personal. I´ll return. The room was very good. Large accommodation with a great bathroom. Very close to downtown with a convenient access in a short walk. Very friendly people

  • Stayed: November 2013, travelled as a couple
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1  Thank Carlos S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
J-FMartinet, Directeur général at Hotel de la Poste, responded to this reviewResponded 30 November 2013

Dear Madam & Sir,

We thank you for your comment on Tripadvisor.

We are so happy that you enjoyed your stay with us.

We hope to see you again soon.

Best Regards,

The Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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