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Mercure Beaune Centre
Ranked #11 of 62 Hotels in Beaune
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676 reviews from our community

Traveller rating
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    17
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123
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85
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
Level Contributor
149 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 28 July 2014 via mobile

Stayed at the hotel overnight on the way to Paris, our rooms were not quite ready on arrival but we were provided with complimentary drinks by the pool and within 30 mins they were ready. The only complaint I have of this hotel is the actual rooms and again they are not bad just a little dated and small compared to the rest of the hotel areas which are very modern, however they did provide complimentary water and coffee as well as a fridge. We were part of a tour group but I have to say the food and the service waS one of the best I had come across during a 15 day tour of Europe. My husband and I don't eat fish or chicken and were offered the beef bourginone from the main menu which went down a treat, nothing was a bother to them. Dessert was great and washed down with a complimentary cassis liqueur another nice touch. Bar prices were reasonable and was lovely to sit by the pool on a lovely evening enjoying a few drinks with our tour. All in all a great hotel, great staff, good food, only comment bedrooms could do with an refurb.

Stayed July 2014
Helpful?
Thank CandyM888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christophe B, Propriétaire at Mercure Beaune Centre, responded to this review, 5 August 2014
Dear Guest,

We are pleased to hear your feedback regarding your stay.

Note that we have already refurbished 30% of the hotel and we have planned refurbishment of 40 rooms this winter.

Hoping to welcome you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
341 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 181 helpful votes
Reviewed 22 July 2014

Tired, worn out small rooms in poor condition, dreadful carpets, unreliable door keys. Poor breakfast buffet. Wardrobe tiny and no other storage area in the room foro clothes making this a Hotel for a 1 night stay at best rather than the 3 days we were here which meant we coulodn't wait to leave.
Hotel needs a major refurbishment. Would not return.

  • Stayed July 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Sweetcure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christophe B, Directeur général at Mercure Beaune Centre, responded to this review, 5 August 2014
Dear Guest,

I Thank you for taking time to write this review.

I am happy to announce you that the next refurbishment is planned for the end 2014. Also note that we have already refurbished our Superior rooms and Junior Suites.

Nevertheless, I hope to welcome you back again in our hotel to make your discover this changes.

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dorset
Level Contributor
295 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
Reviewed 15 July 2014

Plenty of secure parking. Somewhat tricky access because of the dual carriageway outside. Excellent staff on reception.

We had a standard, very small room for two nights - shoe box came to mind. The beds were comfortable but the decor was very tired. The bathroom was dated but functional.

Good buffet breakfast with hot items. Dinner menu not very exciting but again we wanted plain food and they coped very well, Good service.

Pleasant slightly heated pool with loungers.

Over 60 year olds receive free breakfasts at Mercure Hotels, saved us 30€ per day.

Room Tip: Hotel has two efficient lifts. Probably better to have a superior room for the extra space
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  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank halilley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christophe B, Directeur général at Mercure Beaune Centre, responded to this review, 5 August 2014
Dear Guest,

First I would like to thank you for your congratulations regarding our Team. Both of us are doing the best to continually improve our quality of service.

Note that our Superior Rooms and Junior Suite have already been refurbished and next refurbishment of Standard rooms is planned for this winter

Hope to have the pleasure to meet you during your next stay
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mermaid Beach, Australia
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 13 July 2014

We stopped in Beaune on a recommendation on our way to Chamonix and booked the Mercure. Our room felt dated from what I had expected from Mercure hotels I have stayed in in the South Pacific/Asia, however it was fine for a one night stay. The room was very dusty, seemed it may not have been occupied recently.

On a positive note, ample free car parking, bed was very comfortable and staff were friendly. It was a short walk into the centre where accommodation seemed more appealing for similar prices.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Alethea M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 9 June 2014

After reading some of the reviews I was not looking forward to our stay. My husband and I were more than happy with our choice. I do recommend taking a taxi from the train station, it cost us about 8 euro but it was money well spent. Easy walk to decent restaurants, shops, market, tourism centre. Our room was on the second floor, it looked newish, great size bathroom, comfy beds. We were overlooking the carpark, which is locked night, and it was absolutely silent at night. Airconditioning worked extremely well. It was hot during our stay and I took advantage of the pool, which was a delight. We had dinner at the hotel and it was reasonable, I thought breakfast was too expensive for what it was, but that would be my only gripe. Excellent value.

Room Tip: We had 235 on the second floor
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MariaG G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mercure Beaune Centre

Property: Mercure Beaune Centre
Address: 7 avenue Charles de Gaulle, 21200, Beaune, France
Region: France > Bourgogne-Franche-Comte > Cote d'Or > Beaune
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotel in Beaune
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Mercure Beaune Centre 4*
Number of rooms: 107
Official Description (provided by the hotel):
Located close to the city center, the famous Hospices de Beaune medieval hospital and major highway links, the hotel is an ideal base for discovering our town, region, vineyards and cuisine. ... more   less 
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Also Known As:
Mercure Beaune Centre Hotel Beaune
Accor Beaune Centre

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