A SURREAL experience about this hotel. We had made a reservation via Booking.com, about 1 month earlier. Only THE EVENING BEFORE the arrival, they called us on the phone telling us that "the guy in charge with the reservation emails just... DIDN't NOTICE our reservation" and that they couldn't confirm our room. Of course, the cancellation wasn't free anymore (remember... the EVENING befour our arrival). They "provided" to reserve a room for us in another hotel 10 Km outside the town, stuck into an industrial zone. We're on holyday in France, me and my wife, and we were looking for a hotel in the center of the town. The hotel staff apologised and apologised again, and this is fair, but anyway, the mistake is absurd and simply should not be even heard something like that in 2014, with the internet operating worldwide and mobile phones that can reach you even in a desert.
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