This is a new hotel and is not yet sign posted by the city or appear accurately in the GPS system. this and the fact the hotel is hidden behind a large well lit up restaurant makes it extremely difficult to find.
The hotel has an unusual layout, no reception as such and the breakfast room is on the first floor amongst the bedrooms.
All the hotel signage and tourist information offered is in french and as this is a tourist hotel in a tourist town dificulties were experienced.
We had a junior suite that was meant for two adults and two children. It was fine for two adults, add any extra people and you would have a very uncomfortable cramped situation. The room appeared to be unfinished, no towel rails or shelving in the bathroom and very little room for toiletries. The bath room was big enough to have been made very functionable..
the main room had no drawers, shelves,or cupboards and a very small wardrobe. the bed was comfortable.
The service experienced in both reception and breakfast room was not good. They appeared to be short staffed and were hard to find at their stations. We spent one morning having breakfast totally alone. No other guests and no staff. The phone was not always answered and the reception not always attended.
Parking was secure off site but required a remote device to open the entry doors which had to be returned to reception after each use. As the reception was not always manned this was also dificult. There was no call button at the reception so we simply walked around calling out hoping someone would hear us.
I would say this hotel has some fine tuning to do and until this is complete I would recommend you stear clear.
- Official Description (provided by the hotel):
- Very popular spot and full historical heritage : Chateau Royal de Blois, Chambord. Accessible, located in the heart of the city, near the railway station.New product in Blois. ... more less
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