Stayed at this hotel in late May this year (21st, 22nd and 23rd).
The hotel was very good and made very tasteful modern use of an old building without loosing any of its charm. The room was fine, lacked nothing and overlooked the square. We also had a fine view of Henry 2nd's fortress that overlooks the old town. As the building was old and historic there was no lift so older people with mobility problems should take note.
The staff were very helpful and informative, and made us feel very welcome. The only down side was the restaurant. We made an advance reservation and expected to dine in the official restaurant. When we went down to dine, it was clear that the staff were surprised. The restaurant was not really in use and we were ecpected to dine in the bar bistro. We flatly refused, and to be fair they very quickly set up a table for us to dine in the restaurant dining room as we expected. However, we were the only people in it, so it was not very pleasant.
To make matters worse, my steak arrived very, very over cooked, and I had to reject it. I had ordered it saignant (rare) and was was more than well done. To my amazement, I was confronted by either the chef or the manager (I'm not sure which) who proceded to tell in no uncertain terms me that the staek was perfect and I was completely wrong to reject it. He then gave me a lecture on the way to order a steak as though I had never been to France before. he was so wrong, that I thought he might have been an eastern europen part time helper!
I stood my ground, and made it very clear that I knew what I was talking about, and he huffed and puffed, turned on his heel and marched off. Some time later, I was presented with a new steak but no apology. The steak turned out to be full of fat and gristle and was uneatable.
I am retired now but I first went to France in 1968, and I have actually lived and worked in France for the later half of my professional life, so I have had a great deal of experience of restaurants and eating there in general, I would not claim to be an expert, but I know how to order food, and I know how it should be served. To be treated like that was quite a new experience!
Needless to say, we did not eat there for the following two nights, and I had a perfect steak exactly as ordered in one of the very nice restaurants in the old part of the town.
We would stay in the hotel again and we have no problem at all in recommending it. Just don't eat there!
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- Also Known As:
- Best Western Chinon
- Best Western De France
- Chinon Best Western
- Best Western Hotel De France Chinon, Loire Valley