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“Good location, average hotel”

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Hotel Ibis Epernay Centre Ville
Ranked #4 of 14 Hotels in Epernay
Cph
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Good location, average hotel”
Reviewed 21 June 2014 via mobile

Clean rooms though a bit small and dated. Great and central location. Sound from hall and neighbor doors slamming. Friendly staff. Good price. For parking use "parking des arcades" which You enter from Bd du Cubry. Didn't try the breakfast.

Stayed June 2014, travelled as a couple
Helpful?
Thank Missccas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibisepernay, Directeur général at Hotel Ibis Epernay Centre Ville, responded to this review, 23 June 2014
Dear Guests,

Thank you for taking the time to tell us about your experience at the Ibis Epernay Centre Ville.
Your compliments about our team were sent to them.

Best regards

Christine
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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623 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (40)
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Ballarat, Australia
Level Contributor
215 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed 17 June 2014

Topical ibis stay, rooms fitted out the same, neat tidy and convenient to the town of Epernay. The only drama we had was that the room did not have a fridge, however staff were only too happy to give us a ice bucket to keep out champagne cold. Good stay really, just a fair bit of noise comes from the building/car park at rear as our room which was facing that area. Good value for money.

Room Tip: Get a room facing the square
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Birchyk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibisepernay, Directeur général at Hotel Ibis Epernay Centre Ville, responded to this review, 18 June 2014
Dear Guests,

Thank you for taking the time to give us your opinion about your stay in our hotel.

We are indeed very grateful for your remarks that encourage us to continue our efforts to ensure that we provide the best service our guest are expecting.

sincerely,
Christine
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver, Colorado
Level Contributor
91 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 13 June 2014

This is the typical Ibis hotel: good location, clean, small rooms, no frills, functional, devoid of any charm. As usual, Ibis was a good alternative for us when we are last minute or need predictable lodging with location close the sights we want to see.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank trekkers1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibisepernay, Directeur général at Hotel Ibis Epernay Centre Ville, responded to this review, 18 June 2014
Dear guests,

We are glad you had a good stay with us and thank you for your comments.
Waiting to welcome you soon, please believe, dear guests, to express our best wishes.

Christine
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chesterfield, United Kingdom
Level Contributor
457 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 575 helpful votes
Reviewed 11 June 2014 via mobile

We stayed here for 1 night on our way home and found it to be excellent!
Well above normal Ibis standards in my view!
We had a nice quiet room overlooking a small square - it was small, but more than comfortable!
The whole hotel is spotlessly clean and every staff member we encountered was great - and all spoke great English and were very friendly and efficient!
The buffet breakfast was also excellent - good selection and nice quality.
We could park on the street in front of the hotel for free if we left before 9 am, or buy a parking ticket for a few Euros - which was no trouble.
Overall, we found this to be an excellent little hotel and would certainly stay there again!
Highly recommended!

Stayed June 2014, travelled as a couple
Helpful?
Thank John D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibisepernay, Directeur général at Hotel Ibis Epernay Centre Ville, responded to this review, 18 June 2014
Dear guests,

We are delighted that you had a great stay with us and thank you for taking the time to share your feelings.

It is always a pleasure for our team to find positive reviews, which encourages them to continue to listen to our customers and to be responsive.

Waiting for the pleasure of seeing you at the Ibis Epernay, we wish you a great day.

Very Sincerely,
Christine
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
86 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 2 June 2014

Very comfortable room, not big but the bed was very good. Breakfast was excellent with plenty of choice. The staff were very helpful and pleasant. However we were a bit thoughtless when it came to the underground parking. We booked parking for two days and having driven 1000 miles previously we thought it would be nice to leave the car in the garage and stroll around Epernay. The system works like this: for two days you get two carpark tickets which are undated. When you enter the carpark the 6 digit number on the card opens the outer door, you then put the card in a machine by the barrier, this then date stamps the card with a 24 hours validity. the following day we went to get into the carpark through the pedestrian entrance but because the initial 24 hours had expired it wouldn't let me enter. reception couldn't help so I decided to walk to the carpark entrance and validate the second card, it let me open outer door but wouldn't validate the ticket because I was on foot and not driving. The solution was to put the expired card in the cash machine, pay the excess and then I could drive the car out and back in and validate the second card. Pressing the help button at the entrance didn't help. so the solution is to take the car out each day!!

Room Tip: Rooms facing the open Place are ok, not sure I would have felt the same looking over the external pa...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gordon H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibisepernay, Directeur général at Hotel Ibis Epernay Centre Ville, responded to this review, 5 June 2014
Dear Guests,

We are glad you had a good stay with us.
About parking, we suggest our guests the city underground carpark. As it is not our carpark, we try to do our best to help you with the "rigid" rules of the carpark. So we are really sorry for the desagreement you encounters.

We wish you a great day,

Christine
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Ibis Epernay Centre Ville

Property: Hotel Ibis Epernay Centre Ville
Address: 19 rue Chocatelle | Place Bernard Stasi, 51200, Epernay, France
Phone Number:
Region: France > Grand Est > Marne > Epernay
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #4 of 14 Hotels in Epernay
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Ibis Epernay Centre Ville 3*
Number of rooms: 65
Official Description (provided by the hotel):
Located in the heart of Champagne vineyards, the Ibis Epernay hotel is ideally located , 800 meters from the Epernay station, 30 km from the TGV Champagne -Ardennes and Reims. The hotel has 65 rooms all equipped with free WIFI , a bar serving snacks and refreshments 24 / 24 . You will find a public parking (free from 7.00 p.m to 9.00 a.m.) and an underground parking (1st hour free)near of the hotel. Epernay is the capital of Champagne and is at the crossroads of the great champagne houses making the reputation of this place (Mercier, Moet & Chandon, Perrier -Jouet and Janisson - Baradon ) . Vary the pleasures , discovering the walking tours or wine courses and cooking (information at the tourist office). ... more   less 
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Also Known As:
Ibis Hotel Épernay
Accor Epernay Centre Ville

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