We spent one night at the Royal Champagne in early May while in transit from Bourgogne to Alsace (yes, it's out of the way). We had originally booked our stay because we were going from
Bourgogne to Charles DeGaulle to drop off a family member who was scheduled to return home before we did. For medical reasons, the family member did not make the trip and we attempted to cancel the reservation as soon as we learned of the change in plans. This was exactly 14 days before our arrival. The hotel refused to honor the cancellation request, citing their 15 day cancelation policy. While technically-contractually correct, this is not the type of client friendly service we would have expected from a Relais & Châteaux property. So, we zig-zagged our way to Alsace, and spent one night at the Royal Champagne.
The hotel itself is also a bit odd, with a very 60's modern glass enclosed walkway linking the lobby and restaurant area to the more traditionally styled rooms. Our room was spacious and well appointed, so no complaints there. The restaurant and bar area - accessible only by walking outside -- seemed a little worn out, stuffy, and, curiously, had a very, very limited offering of Champagnes by the glass. After one glass, and indifferent service, we opted to leave and drove into Epernay and found a lovely, friendly small restaurant.
- Official Description (provided by the hotel):
- The Land of Champagne and of the king of France has given its name to our Hotel, a historical and authentic house, surrounded by some of the most prestigious French vineyards. Your stay among us will be full of a thousand and one daily delights:champagne tasting, dinner in our gastronomic restaurant, visits to local champagne cellars, excursions to Reims and Epernay... ... more less
- Reservation Options:
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- Also Known As:
- Royal Champagne Hotel Epernay
- Royal Champagne Épernay
- Royal Champagne Hotel Épernay