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“Convenient. Modern. Bare Bones”

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Novotel Suites Reims Centre
Ranked #6 of 69 Hotels in Reims
Certificate of Excellence
Cleveland, Ohio
Level Contributor
54 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Convenient. Modern. Bare Bones”
Reviewed 29 September 2013

Having never stayed at a Novotel before, we weren't sure what to expect. The price point is great. The location? It's walking distance to the train station (in fact, we literally could see trains being washed right outside our window) but the neighborhood is a bit iffy. Its proximity to Reims Station, however, affords easy access to downtown during the hours when the station is open. The room is adequate but a bit strange. No in-room ironing boards but rather an "ironing room" down the hall. Swinging-door-style entry to the shower area. Amenities included a one-size-fits all-type shampoo, soap and conditioner in the shower. We were asked if we wanted breakfast assuming that this was a Residence Inn-style buffet. Don't be fooled. We paid about $20 for the buffet. Definitely not worth the price except for the convenience of not having to journey elsewhere. Would we stay here again? Probably not.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MyraO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SNREIMS, Responsable réception at Novotel Suites Reims Centre, responded to this review, 19 October 2013
Dear Customers,

Thank you for taking the time to tell us about your experience.

Sorry if the concept of our hotel you have not agreed.

Looking forward to welcoming you again and we hope wait your expectations.

Sincerely yours,

Suite Novotel Reims Centre
Sébastien.
La réception.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Level Contributor
68 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 26 September 2013

Novotel in Reims is a four star Hotel at a two star price. Excellent staff, large spacious room, decent breakfast, clean and well appointed. Our room had windows that open, separate water closet, a nice tub, a great shower, room to spread out in, all impressive. I would recommend this without hesitation. The only drawback is that to get to the old part of town is an awkward walk through (under) the train station. Other than that, it is excellent.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank glenn3610
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SNREIMS, Responsable réception at Novotel Suites Reims Centre, responded to this review, 28 September 2013
Dear Guest,

Thank you very much for your nice comments on our hotel : I will be very glad to share it with my team.
We are looking forward to welcoming you again to Suite Novotel Reims.

Best regards.

Sébastien.
The Front Desk.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aurora
Level Contributor
7 reviews
4 hotel reviews
Reviewed 21 September 2013 via mobile

This hotel is a good choice if you are looking for a reasonably priced base from which to explore the surrounding region. The rooms are quite large by European standards but still reasonably priced. Rooms are equipped with small fridges and microwave ovens.

The location beside the train station means that it is only a short 5 minute walk across the tracks to the historic part of town, and about a 20 minute stroll to the main tourist draw, the cathedral.

The buffet breakfast at 14€ per person is a great deal as they offer a wide variety of foods including many healthy options.

The hotel is fairly new so the rooms are decorated in a modern style and don't have that "old world" feel you get when staying in a historic building.

Stayed September 2013, travelled with friends
Helpful?
Thank Aurora345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SNREIMS, Responsable réception at Novotel Suites Reims Centre, responded to this review, 22 September 2013
Dear Customers,

Thank you for taking the time to tell us about your experience.

Your comments were appreciated by our staff and encouraged all of them to carry on providing such high level of service.

Looking forward to welcoming you again.

Sincerely yours,

Suite Novotel Reims Centre
Sébastien.
La réception.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 September 2013

We chose to stay in the Suite Novotel because we were expecting a suite-like layout to the room. We have a small baby and felt that it would be good to be able to put him to sleep in the bedroom area and then close the doors to stop noise and light disturbing him while my wife and I had a drink and relaxed.

Unfortunately, the room dividers were simply hanging woven straw-type screens which did not go to either side wall or the floor. The dividers also did very little to block light and nothing to block any sound.

Whilst the room itself was well equipped with separate bathroom and toilet, both bath and shower areas, a kitchenette with microwave and fridge and plenty of sockets and lamps it just isn't a suite.

I was a little disappointed with the fact that we had chosen this place specifically for the reason of separating the sleeping area and the seating area and the separation was lacking. Otherwise the room was very nice and location is great.

I would recommend this for a couple as it provides lots of space and is a very comfortable hotel.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JM_0783
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SNREIMS, Responsable réception at Novotel Suites Reims Centre, responded to this review, 24 September 2013
Dear Customers,

Thank you for taking the time to tell us about your experience.

We are so sorry if the Suite Novotel concept is not ideal for you.

Looking forward to welcoming you again and we hope wait your expectations.

Sincerely yours,

Suite Novotel Reims Centre
Sébastien.
La réception.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, IL
Level Contributor
70 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 195 helpful votes
Reviewed 16 September 2013 via mobile



On our way to visit our daughter who is doing a semester in Luxembourg for school we spent two night at the Novatel Hotel and enjoyed our stay very much. It was a very well thought out property in a very good location and it was clear that ownership and the designers understood their clients. I'll discuss the property, staff & services and location as the highlights of my review.

First the property. It seemed that ownership understood their clients. The property was very clean, with space layed out in a fashion that made sense. We stayed in a suite and it seemed more like a large hotel room, but due to layout actually felt suite is. The design made wonderful use of divider shades to allow for separating the bed and sitting area. The room had a dedicated coffee wet bar and plenty of outlets; something many hotels still don't understand. In short, a functional and comfortable room.

The staff and hotel services were very pleasant. The morning breakfast though expensive as all of the hotel products were at 14 Euro's per person was tasty and fresh each day. The food and drinks for sale in vending area always seemed fresh and looked good. When we had a question for the staff regarding our train tickets, which we had booked by accident incorrectly the staff did everything possible to make us feel ok and gave us solutions to the issue. Our compliments!

Last, the location. The property was but a very short walk or from the train station and most important the historic town centre and the shops, bars, historic churches, and restaurants. Though a walk from hotel to the sights was very easy, each of our two days in town we took the very modern trolley that was quite, clean and very efficient. Though staying in the town centre might of worked, we liked being close enough to not make the trip a big deal, but not being there all the time.

All in al the property and all surrounding are very pleasant and we were very pleased with our time at the property and in Reims.


Stayed September 2013, travelled with family
Helpful?
Thank jakester20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SNREIMS, Responsable réception at Novotel Suites Reims Centre, responded to this review, 22 September 2013
Dear Guest,

Thank you very much for your nice comments on our hotel : I will be very glad to share it with my team.
We are looking forward to welcoming you again to Suite Novotel Reims.

Best regards.

Sébastien.
The Front Desk.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Luxembourg City, Luxembourg
Level Contributor
101 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 16 September 2013

We stayed here one night while touring Champagne houses for the weekend. I specifically chose this hotel because it was modern, walkable to restaurants and a fair price - and it definitely met all those conditions.

I see some complaining about the bathroom/toilet - I thought it was really cool (it reminded me of the cabin on a ship). My wife and I kept joking about it, and I think it was creative. Maybe it seems cheap, but it's clearly easy to clean - and I'm all for a nice, clean bathroom. I'm not looking to live in the place, and I know this isn't a luxury hotel.

Most important - got a great night's sleep after a full day.

We were able to park on the street since it was a weekend, so that was one bit of savings. Price was reasonable.

No complaints!

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NYC_ADK83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SNREIMS, Responsable réception at Novotel Suites Reims Centre, responded to this review, 22 September 2013
Dear Customers,

Thank you for taking the time to tell us about your experience.

Your comments were appreciated by our staff and encouraged all of them to carry on providing such high level of service.

Looking forward to welcoming you again.

Sincerely yours,

Suite Novotel Reims Centre
Sébastien.
La réception.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cheshire
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 16 September 2013

Booked through Hotwire so the hotel was chosen for us but we weren't disappointed. The rooms are large and versatile there was just two of us but you could easily accommodate a family of four. Managed to get a space in the hotel car park which has limited spaces. The staff were friendly and the hotel is a short stroll into the centre of town where there is a large selection of restaurants .The hotel is next to the main station but we didn't find any noise pollution .

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CraneHolmes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SNREIMS, Responsable réception at Novotel Suites Reims Centre, responded to this review, 22 September 2013
Dear Guest,

Thank you very much for your nice comments on our hotel : I will be very glad to share it with my team.
We are looking forward to welcoming you again to Suite Novotel Reims.

Best regards.

Sébastien.
The Front Desk.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Suites Reims Centre

Property: Novotel Suites Reims Centre
Address: 1 rue Edouard Mignot, 51100, Reims, France
Region: France > Grand Est > Marne > Reims
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#2 Family Hotel in Reims
#4 Luxury Hotel in Reims
#4 Business Hotel in Reims
#6 Romantic Hotel in Reims
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Novotel Suites Reims Centre 4*
Number of rooms: 80
Official Description (provided by the hotel):
The 4-star Novotel Suites Reims Centre hotel is located in the heart of Reims. The hotel's 80 modern and inviting Suites (323 sq. Ft./30 M²) ensure a comfortable stay. Perfect for a trip to Reims and discover all the UNESCO rated sites and museums nearby. The hotel has a fitness room, Boutique Gourmande open 24/7, a Bar. A free revitalizing session is planned every Thursday evening. Paying outdoor private car park. The Novotel Suites Reims Centre hotel operates a free shuttle service on Tuesdays, Wednesdays and Thursdays (timetable available at reception) so that you can make the most of your evenings in the Boulingrin district and Place d'Erlon. ... more   less 
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Also Known As:
Suite Novotel Reims Centre Hotel Reims

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