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“Great for a stopover”

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Novotel Suites Reims Centre
Ranked #7 of 68 Hotels in Reims
Certificate of Excellence
Lancashire
Level 6 Contributor
110 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Great for a stopover”
Reviewed 17 August 2014 via mobile

Stayed here for 1 might on our way to Burgundy. Had a family room which was clean and spacious well designed if you want privacy. Breakfast nice with choices to suit everyone and plenty of it. Would definitely use this hotel again.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nurse1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SNREIMS, Responsable relations publiques at Novotel Suites Reims Centre, responded to this review, 24 November 2014
Dear Customer,

Thank you for taking the time to tell us about your experience
Your comments were appreciated by our staff and encouraged all of them to carry on providing such high level of service.
Looking forward to welcoming you again.

Sincerely yours

Hafida
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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  • Location
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (70)
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London
Level 1 Contributor
4 reviews
3 hotel reviews
Reviewed 14 August 2014

My husband and I and our 2 children (aged 7 and 2) stayed last night on route to Calais. We were very pleased with the hotel and would happily recommend it to others. The room was a good size and adequately equipped. The reception staff were friendly and helpful and the free shuttle service to the centre of Reims was a pleasant addition.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AllieB34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brigg, United Kingdom
Level 6 Contributor
74 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 14 August 2014 via mobile

We stayed at Suite Novotel Reims Centre just for a one night stopover on the way to Mont Blanc. The room was clean and spacious but the fridge at the minibar was broken. Breakfast was great and the staff were very attentive and helpful. The car park of the hotel was full so we parked at the private car park near by (€10). Overall it's a good place for stopover.

Stayed August 2014
Helpful?
Thank Scawby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tenterden, Kent
Level 4 Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed 13 August 2014

Stayed at this Novotel in August last year as a 1 night stopover on our way to the sunny south. Was very impressed with the suite, hospitality and breakfast. Both kids aged 5 and 2 slept and ate a good breakfast.
However this year we noticed a sharp deterioration in the standard of this hotel. Firstly the room toilet stank of urine and the fridge was broken. My in laws were in another room and their toilet also smelt of urine. Secondly on both mornings the breakfast experience was simply shocking! The tables and chairs were piled high with dirty plates etc!!!... the coffee machine kept breaking down, cutlery and crockery were not replaced quick enough and that also applied to some of the foods being offered. We noticed a poor hapless waitress trying her hardest but she drowned. The management just sat on their backsides at reception oblivious to the problem, until people started to complain and only then did they reluctantly clear the tables. I also noticed the self service shop full of microwavable foods had a serious price hike from last year. This hotel is definitely not worth 100+ euros a night. Look for a bargain price or elsewhere.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank Mattthedocoli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level 3 Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 7 August 2014

A regular stopping point of ours twice a year or so on the way back from the alps. Great family rooms and space. Breakfast if fine albeit they have taken self service buffet to the extreme with the worlds most stupid toaster included. There is no dinner service, there is a take away shop option but it is aggressively expensive. Talk about a captive market, they charge the same price as a restaurant for the pleasure of microwaving it yourself. That's why it doesn't get a five star review. This should be priced as a concession, as a gesture for convenience rather than a cheap attempt to rip of people with no other choice.
They have put on a shuttle to the city centre since I was last there which is a nice touch for those that can avail of it.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LondonEastender
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Novotel Suites Reims Centre

Property: Novotel Suites Reims Centre
Address: 1 rue Edouard Mignot, 51100, Reims, France
Region: France > Grand Est > Marne > Reims
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#2 Family Hotel in Reims
#4 Business Hotel in Reims
#4 Luxury Hotel in Reims
#6 Romantic Hotel in Reims
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Novotel Suites Reims Centre 4*
Number of rooms: 80
Official Description (provided by the hotel):
The 4-star Novotel Suites Reims Centre hotel is located in the heart of Reims. The hotel's 80 modern and inviting Suites (323 sq. Ft./30 M²) ensure a comfortable stay. Perfect for a trip to Reims and discover all the UNESCO rated sites and museums nearby. The hotel has a fitness room, Boutique Gourmande open 24/7, a Bar. A free revitalizing session is planned every Thursday evening. Paying outdoor private car park. The Novotel Suites Reims Centre hotel operates a free shuttle service on Tuesdays, Wednesdays and Thursdays (timetable available at reception) so that you can make the most of your evenings in the Boulingrin district and Place d'Erlon. ... more   less 
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Also Known As:
Suite Novotel Reims Centre Hotel Reims

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