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“1 day stay on the way to Provence - perfect!”

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Mercure Reims Centre Cathedrale
Ranked #15 of 69 Hotels in Reims
London, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“1 day stay on the way to Provence - perfect!”
Reviewed 15 June 2013

Great location for anyone travelling on A26 to the South. Easy to find, very close to the centre of Reims. Rooms are modern and very clean, bed - very comfortable. Free WiFi service. The hotel bar is great, as you may expect - Champagne selection is good. Prices reasonable, too. A number of Champagne houses within a walking distance from the hotel. Dogs welcome in and around the hotel, including the bar. Overall - great choice and plan to come back.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank annams2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maxime D, Responsable réception at Mercure Reims Centre Cathedrale, responded to this review, 18 June 2013
Dear Guest,

Thank you for your message. With your permission, I transmit this notice to our team.

Hoping to see you soon in our hotel.

Yours sincerely.

Maxime
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,205 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (67)
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English first
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 June 2013

An excellent hotel with extremely friendly staff and quality food. From booking in to checking out we were looked after by all the staff. Its location to the centre is also good with only a 10 minute walk to the bars and reataurants.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sophie7years
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maxime D, Responsable réception at Mercure Reims Centre Cathedrale, responded to this review, 15 June 2013
Dear Madam,

Thank you for having taken the time to give us your views on your stay in our hotel.

My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations.

Looking forward to welcoming you shortly in our hotel.

Maxime
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rochester, United Kingdom
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 9 June 2013

Overall the hotel is okay, nothing special. It's clean throughout and the staff were very nice. The room we had (414) with a 'view of the cathedral' actually had a glimpse of the top of the cathedral behind the large blocks of flats opposite! It was a very warm day and evening and even with leaving the aircon on max all pm it was still warm all night so it wasn't up to it. The whole hotel felt rather warm. Even though it's recently been refurbished it's all very dark throughout so not very inviting. It definitely has the feel of a business hotel. The only plus is that it's only about 5 minute walk to the centre of Reims so ideally placed for sightseeing. We stayed only one night on our way down to the south.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sharon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maxime D, Responsable réception at Mercure Reims Centre Cathedrale, responded to this review, 10 June 2013
Dear Madam,

By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you.

We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.

Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us.

Looking forward to welcoming you shortly in our hotel.

Yours sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bedford, United Kingdom
Level Contributor
47 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 9 June 2013

good location modern hotel, near the cathedral and centrer of reims

staff not very helpful, no tourist information available in the hotel and no advice provided

rooms fine, good space, shower good, very clean

breakfast offer good and wide choice

pity about the staff

Room Tip: non street side for your room is better
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  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank signe01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, England, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 June 2013

This again was a one night stopover en route to britain from switzerland. We arrived late but with an hour or so before dinner. The staff quickly unloaded our cases and stored them inside. We all went to our rooms to wait for the cases. after about twenty minutes I went down and collected my own two cases and took them up. The room was clean and tidy and appeared to have not been used by anyone. In fact the hotel had that clean unused look about it. The meal we had was adequate and plenty of it. It was braised beef that literally fell apart when touched with the knife. It was beautifully cooked as was the vegetables accompanying it. For being situated close to the cathedral and canal it was very quiet at night, and highly recommendable.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tony M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maxime D, Responsable réception at Mercure Reims Centre Cathedrale, responded to this review, 16 June 2013
Dear Sir,

We are pleased that you have passed a very pleasant stay in our hotel and hope to see you soon!

Yours sincerely.

Maxime
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Broken Hill, Australia
Level Contributor
58 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 7 June 2013

The real appeal of this hotel is how nicely furnished the room is. The double glazed windows meant we ad a totally undisturbed sleep despite being close to the main highway toReims. The bed was exceptionally comfortable and the bathroom was spacious and well planned. We decided to have dinner at he restaurant purely to avoid going back out in the rain and were pleasantly surprised by the standard of food. Great value in a andy location.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hillite7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maxime D, Responsable réception at Mercure Reims Centre Cathedrale, responded to this review, 10 June 2013
Thank you for having taken the time to give us your views on your stay in our hotel.

My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations.

Looking forward to welcoming you shortly in our hotel.

Yours sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
merseyside
Level Contributor
113 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 3 June 2013 via mobile

We stayed here because the hotel we usually stay at was fully booked... We have driven past the hotel many times.. The exterior a little jaded.. But the rooms and guest areas are fab... We had a privilege room.. A good rate booked on the Internet.. A huge bed.. Fantastic shower room with robes!.. iPod dock.. Flat screen tv with full range of tv channels..Free wifi..fridge with a selection of complimentary soft drinks.. Great
We also decided to eat at the hotels restaurant.. Really good food and value.. Wine available by the glass .. Including the coupes!!
So.. We have deserted our usual hotel .. And will be coming back here

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BrigittesTeaRooms44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maxime D, Responsable réception at Mercure Reims Centre Cathedrale, responded to this review, 4 June 2013
Thank you for having taken the time to give us your views on your stay in our hotel.

My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations.

Looking forward to welcoming you shortly in our hotel!

Maxime
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Reims Centre Cathedrale

Property: Mercure Reims Centre Cathedrale
Address: 31 boulevard Paul Doumer, 51100, Reims, France
Region: France > Grand Est > Marne > Reims > Hincmar
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Luxury Hotel in Reims
#8 Business Hotel in Reims
Price Range (Based on Average Rates): £
Hotel Class:4 star — Mercure Reims Centre Cathedrale 4*
Number of rooms: 130
Official Description (provided by the hotel):
Our 4-star hotel is ideally located just a short distance from Notre Dame Cathedral, a gem of Gothic artwork, and the congress center. Whether you're on a business trip or a family vacation, you will love the quality of our facilities and the comfort of our rooms. Our work spaces, combine technology and modularity and have everything you need. All the services we offer at our Mercure will mean you have a great stay in the heart of Reims. ... more   less 
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Also Known As:
Mercure Reims Cathedrale Hotel Reims
Accor Reims Cathedrale

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