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“A really good value hotel and restaurant”

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Campanile Reims Centre - Cathedrale
Ranked #10 of 69 Hotels in Reims
Falkirk, United Kingdom
Level Contributor
225 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“A really good value hotel and restaurant”
4 of 5 bubbles Reviewed 29 May 2014

Four of us spent a weekend hear in late April. We were very comfortable and well looked after by attentive staff. The restaurant was really good value - with a cold buffet for breakfast, lunch and dinner but with additional main courses if you wished.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Douglas B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doumer_Reims, Directeur général at Campanile Reims Centre - Cathedrale, responded to this review, 3 June 2014
Mr Douglas B,

We are really pleased for your comment and we wish to thank you for it.
We try to give to our customers the best experience possible, and their advises truly help us.
Hoping your visit during a future trip,

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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540 reviews from our community

Traveller rating
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    14
See reviews for
106
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (35)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Uckfield
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 24 May 2014

Everything about our stay was just right!

The ease of parking was brilliant when you have spent the day driving. The staff were overall some of the best we encountered during our travels.
Also we left clothes in the room and the way the staff have dealt with this is second to none. many, many thanks.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bridget C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doumer_Reims, Directeur at Campanile Reims Centre - Cathedrale, responded to this review, 4 June 2014
Madam,

We are very very pleased for the comment you left on trip advisor about your time passed in our hôtel, and wish to thank you for it.

We hope to count you as clients during your next trip in our country.

Respectfuly,
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Wakefield, United Kingdom
Level Contributor
110 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 bubbles Reviewed 22 May 2014

This hotel is in a convenient location opposite the river and a short walk to the town. The room was comfortable and clean with table and chairs, a good size TV and comfortable bed. The fridge was empty but useful for storing our own food and drinks. The windows opened but when shut cut out all the noise of the busy road below. We arrived early and were able to dump our bags while the room was being finished. Parking is available in the underground carpark at 10E a night.

The pleasant surprise was the restaurant. We very rarely eat in a hotel's own restaurant but were exhausted from sighteering earlier and it was raining. The food was good and excellent value. We had a 16E menu with pork chop and hand made beefburger for the mains. I had the dessert buffet, where there was at least half a dozen varieties and my husband had the cheese.

All staff were extremely helpful and polite, and spoke excellent English if needed.

Room Tip: Ask for 2nd/3rd/4th floor facing river
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dj_vhughes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doumer_Reims, Directeur at Campanile Reims Centre - Cathedrale, responded to this review, 4 June 2014
Madam,

We wish to thank you for the comment you left on tripadvisor about our hôtel.
Every comment help us to improve our services and this one is very flattering.

Hoping to recive you as client again,

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Harrogate, United Kingdom
Level Contributor
502 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
4 of 5 bubbles Reviewed 20 May 2014

Needed secure parking and preferably town centre which I found here. Very helpful staff. Room above standard of other Campanile I have stayed in. Comfortable bed. Easy detour from motorway and be in town centre. Parking 10€extra but secure under hotel. A must if you have collector's car- or one you cherish!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doumer_Reims, Directeur at Campanile Reims Centre - Cathedrale, responded to this review, 4 June 2014
Dear Michael C,

We wish to thank you for your comment. Specialy about our car park service. Is an axtra indeed but we offer to our client to left their car the day they arrive and the following night which is less expensive compare to city car park.

We will be pleased to recive you again.

Best Regards
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Santiago, Chile
1 review
3 of 5 bubbles Reviewed 18 May 2014

Room layout, specially the toilet of poor design. Furnishings and amenities scarce (i.e. No paper tissues). Poor breakfast with low quality products. Unfriendly staff: not a glance or hello on walking in. Good location.

Room Tip: A modernisation highly recommended.
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Campanile.com - Louvre Hotels Group

Helpful?
Thank Kohn T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doumer_Reims, Directeur at Campanile Reims Centre - Cathedrale, responded to this review, 4 June 2014
Dear Kohn T,

We wish to thank you for your comment. It will help us to improve our service's quality.

I am really sorry for our staff, and have acted in consequence.
Concerning the rooms I'm pleased to inform you that we are planning a future renovation.

I' am aware of the progress we have to do in our breakfast offer and be sure we are already doing it.

We hope to recive you again, by this way you will can see the improvements made.

Best regards,

The director,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangkok, Thailand
Level Contributor
84 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed 17 May 2014

The location is two minutes away from the toll way exit, so you can find it quite easily. The secured parking is also available underground with a parking fee of 10 EUR per night.

The reception lady was very helpful and attentive - just the way you can expect from 5-star property!

The room was not spacious but you get what you pay for, the bed was queen size (European size for double bed), shower was clean, no bath tub obviously and toilet was separated. We only spend one night here, so there is nothing to complain about - especially when most of your time spent in the wineries :)

At the lobby, all famous champagnes are displayed and i can quarantee that the price is unbeatable!!!! i bought one bottle of Veuve Clicquot at 35 EUR, basically there is almost no mark-up on the price. There is no room service, so usually they do not allow you to take the champagne up and drink in the room - but the staff managed to lend us an ice bucket to take up to the room - and we enjoy our Veuve!!! The staffs here are amazing!

Buffet Breakfast is good enough with variety of bread and bakeries, coffee freshly made from the automatic machine, croissant ran out when we got there - but kitchen lady managed to bake more for us ! juices, jam, cold cuts, cereals and most of the basic continental items are there, of course no egg... but we did not have any issues with that. The price was 12 EUR if i am not mistaken. It is good value for money comparing with breakfast set that you can get in a cafe in town at 8-10 EUR per person.

Definitely a good place to sleep as a stop over, all expectations were met, cleanliness, efficiency, value for money, convenient and comfort!

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DioEkapoj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doumer_Reims, Directeur at Campanile Reims Centre - Cathedrale, responded to this review, 4 June 2014
Mr,

We wish to thank you for a such full explicit comment about our hôtel.
We try to offer to our customers the best experience they can expect, it seems we succeed in your case.

Concerning the breakfast we try to improve the quality. They are sold 9.9€ /pers as continental buffet between 6 a.m. to 10 a.m. From 10 a.m. to 12 p.m. we offer a lougne breakfast service at 6.5€/pers.

We hope to seeing you again,

Best regards,

The director.
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San Antonio, Texas
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 13 May 2014

Hotel is in a good location to a lot of the attractions in Reims. If your up for the walk, which is beautiful along the water, you can walk to most of the wine cellar tours , approx 40 min brisk walk, offered by the different vendors. It was also really nice to just wander the streets and get lost.

The rooms are standard, nothing fancy, but they did have a small fridge which was great to store a bottle of champagne. The air conditioner in our room didn't work, but the weather was cool so we just opened the window and it was good. It can get loud when people start getting up and moving in the mornings as the doors have a tendency to slam shut. Not a problem for me as I am up early.
We traveled with a large, 100 lb dog, that they did accommodate however the gentleman at check in at firsts said no, which I understand it a big dog, but when I explained we had called prior to booking our reservation to verify they would take the large dog he was understanding.

Parking is very tight. There are limited spaces and if you don't get one you will be parking far away as street parking in limited. Also the spots are really small. But the parking in under the hotel with key entry only which was nice for security reasons.

The hotel staff were all friendly and helpful. There are maps available and they can give great recommendation and directions. The hotel is easy access to the highways and only 30 from Epernay.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jhawks17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doumer_Reims, Directeur at Campanile Reims Centre - Cathedrale, responded to this review, 4 June 2014
Mrs,
We wish to thank you for this helpful comment about our hôtel.
Actually we renovate our conditioned air system. We are sorry for the perturbation caused.
Many of our foreign customers specially from the US are disapointed about the french standard of the carplace's dimension.
We understand this disapointment and try to find a solution.

Hoping a future visit,

Best regards

The director.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Campanile Reims Centre - Cathedrale

Property: Campanile Reims Centre - Cathedrale
Address: 37 boulevard Paul Doumer, 51100, Reims, France (Formerly Quality Enzo Hotel Reims Centre)
Phone Number:
Region: France > Grand Est > Marne > Reims > Hincmar
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #10 of 69 Hotels in Reims
Price Range (Based on Average Rates): £
Hotel Class:3 star — Campanile Reims Centre - Cathedrale 3*
Number of rooms: 81
Official Description (provided by the hotel):
Modern Hotel with restaurant; multilingual staff; situated on the banks of the Marne Canal, near city centre and the Cathedral. ... more   less 
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Also Known As:
Quality Inn Reims

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