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“Great Place to Stay in Reims”

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Campanile Reims Centre - Cathedrale
Ranked #11 of 68 Hotels in Reims
Reviewed 13 July 2014

My daughter and I stayed at this hotel for two nights. The hotel is in a convenient position in view of the canal.It only took 15 minutes to walk to the Cathedral, shopping and many restaurants.
The hotel was a good standard as are all the hotels in the Campanile chain. The room was spacious with TV and tea/coffee making facilities as well as safe. We parked our car in the hotels underground car park which cost 10 euros per night.Breakfast was good and the variety was excellent. We will definitely use this hotel again.

  • Stayed: July 2014, travelled with family
    • Sleep Quality
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1  Thank robbly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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144 - 150 of 630 reviews

Reviewed 13 July 2014

This hotel was in a good location for us to follow the Tour de France. The walk into the centre was not too taxing and easy to navigate. The room was comfortable, although the shower was not clean and there was a lack of loo roll! The beds were very comfortable and the room was quiet. The breakfast was very plentifull, although staff in the restuarant were surly and one in particular very rude and shouted at me when I complained that my meal was ordered an hour ago!!! The manager consoled us with drinks but we still had to wait a further 20 mins for our food. The next night we ate out!!!

Room Tip: All rooms have air con and double glazed windows.
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  • Stayed: July 2014, travelled as a couple
    • Location
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Thank Destiny62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doumer_Reims, The Manager at Campanile Reims Centre - Cathedrale, responded to this reviewResponded 29 October 2014

Dear Sir, Madam,

We thank you for your review on our hotel and we are pleased you enjoyed our central and convenient location.
Please do accept our apology concerning the evening meal and the bathroom.
We try to give custumers the best experience possible, and their advices truly help us to improve our services.
We hope to count you as our clients again and wish you to keep pleasant memories from Reims.
Best regards,

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Reviewed 4 July 2014

Stayed two night in Reims and chose the Campanile Hotel for its central location, price and secure parking.

Didn't really know what to expect as the reviews are so what of a mixed bag but visited without any expectations

Hotel was very easy to find and only a 10 minutes walk away from all the restaurants and bars.

Our room was very nice indeed, probably one of the biggest we experienced in France. Nice big open windows, wardrobes, big shower, nice bed, big TV, safe and separate seating area. Room even included A/C which was a welcomed treat. Free Wifi throughout was strong but did occasionally drop out.

The hotel staff were amazing during our stay. We occasionally grab a quick drink before / after exploring and we found the bar prices to be some of the cheapest we experienced. Fantastic array of Champagne at prices cheaper than the Champagne houses! Service was always fantastic, especially Amellia :-)

We couldn't have asked for any more, great service, room, price and staff!

  • Stayed: July 2014, travelled as a couple
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1  Thank DJWCheshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doumer_Reims, The Manager at Campanile Reims Centre - Cathedrale, responded to this reviewResponded 10 March 2015

Dear Sir, Madam,
Many thanks for your positive comments. We appreciate your feedback, and hope that you will give us the opportunity to welcome you back again.
Best regards,
The Manager.

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Reviewed 17 June 2014

Stayed in this hotel for 4 nights in at the end of may 2014. Two adults sharing a twin room. We paid around 320 euro for the stay which was an average of 40 euro each per night. This was reasonably cheap for this area of France. We both found the room to be a lot smaller than appeared on the hotel pictures. The beds were small, narrow and not very comfortable. Room was small with one small wardrobe containing just 4 hangers for 2 adults. Small tv with only 2 channels in english. The shower in the room was excellent with hot water at high pressure so good point there. Hotel is a bit outside the city centre about a 10 minute walk. Breakfast was very poor not even a boiled egg available. There was a bar in the hotel which served alcohol at the standard prices for the city. Had dinner one night in the hotel and never again. Got chicken which was absolutely tiny. Definitely avoid the food. But not bad overall for 80 euro a night.

Room Tip: High rooms are pretty quite and some rooms look out onto the canal.
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  • Stayed: May 2014, travelled with family
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1  Thank Steve B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doumer_Reims, Directeur at Campanile Reims Centre - Cathedrale, responded to this reviewResponded 19 June 2014

Sir,

We wish to thank you for having left a comment on Tripadvisor.
It help us to improve our services.
We understand perfectly your remark about the size of our single beds.
Unfortunately this is the french standard for this bed type.

Concerning Breakfast and restaurant we are actualy working on new menus and formulas.
We are going to change some of our food providers who do not give us satisfaction.

Since the beginning of the Soccer World Cup we made each day thematics meals according to the most important match. All made with fresh ingredients and really tasty.

We hope to count you as our clients again and wish you to keep pleasant memories from Reims.

Best regard

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Reviewed 29 May 2014

Four of us spent a weekend hear in late April. We were very comfortable and well looked after by attentive staff. The restaurant was really good value - with a cold buffet for breakfast, lunch and dinner but with additional main courses if you wished.

  • Stayed: April 2014, travelled with friends
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Thank Douglas B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doumer_Reims, Directeur général at Campanile Reims Centre - Cathedrale, responded to this reviewResponded 3 June 2014

Mr Douglas B,

We are really pleased for your comment and we wish to thank you for it.
We try to give to our customers the best experience possible, and their advises truly help us.
Hoping your visit during a future trip,

Regards,

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Reviewed 24 May 2014

Everything about our stay was just right!

The ease of parking was brilliant when you have spent the day driving. The staff were overall some of the best we encountered during our travels.
Also we left clothes in the room and the way the staff have dealt with this is second to none. many, many thanks.

  • Stayed: May 2014, travelled as a couple
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Thank Bridget C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doumer_Reims, Directeur at Campanile Reims Centre - Cathedrale, responded to this reviewResponded 4 June 2014

Madam,

We are very very pleased for the comment you left on trip advisor about your time passed in our hôtel, and wish to thank you for it.

We hope to count you as clients during your next trip in our country.

Respectfuly,

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Reviewed 22 May 2014

This hotel is in a convenient location opposite the river and a short walk to the town. The room was comfortable and clean with table and chairs, a good size TV and comfortable bed. The fridge was empty but useful for storing our own food and drinks. The windows opened but when shut cut out all the noise of the busy road below. We arrived early and were able to dump our bags while the room was being finished. Parking is available in the underground carpark at 10E a night.

The pleasant surprise was the restaurant. We very rarely eat in a hotel's own restaurant but were exhausted from sighteering earlier and it was raining. The food was good and excellent value. We had a 16E menu with pork chop and hand made beefburger for the mains. I had the dessert buffet, where there was at least half a dozen varieties and my husband had the cheese.

All staff were extremely helpful and polite, and spoke excellent English if needed.

Room Tip: Ask for 2nd/3rd/4th floor facing river
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  • Stayed: May 2014, travelled as a couple
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Thank dj_vhughes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doumer_Reims, Directeur at Campanile Reims Centre - Cathedrale, responded to this reviewResponded 4 June 2014

Madam,

We wish to thank you for the comment you left on tripadvisor about our hôtel.
Every comment help us to improve our services and this one is very flattering.

Hoping to recive you as client again,

Best Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Campanile Reims Centre - Cathedrale

Address: 37 boulevard Paul Doumer, 51100, Reims, France (Formerly Quality Enzo Hotel Reims Centre)
Phone Number:
Region: France > Grand Est > Marne > Reims > Hincmar
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #11 of 68 Hotels in Reims
Price Range: £49 - £95 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Campanile Reims Centre - Cathedrale 3*
Number of rooms: 81
Official Description (provided by the hotel):
Modern Hotel with restaurant; multilingual staff; situated on the banks of the Marne Canal, near city centre and the Cathedral. ... more   less 
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Also Known As:
Quality Inn Reims

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