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Ibis Styles Reims Centre Cathedrale
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Reviews (899)
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Reviewed 23 July 2013 via mobile

We stayed in the Ibis Styles Reims hotel for two nights. We booked a suite as we had our two small children with us (4mths & 2yrs). The suite turned out to be extremely small - more a normal room with a sofa bed squeezed in than a suite. When the sofa bed was out (and we also had a cot) there was barely any room to walk around. It was very claustrophobic so we had to get the sofa bed collapsed and have our 2yr old sleep with us - not ideal. The room was also extremely hot I don't think I've had such an uncomfortable nights sleep. We looked directly at the over pass and a main road so when we had the windows open there was a lot of noise inc at night but we had no choice. We were also directly above the entrance so was constantly awoken with coaches picking people up in the early hours. The smell of smoke from people outside reception also constantly wafted through the window. To top it off there were workmen with pneumatic drills right outside so you could not hear yourself think. Breakfast is included and its a cold buffet - it's fine though for some reason they had already laid most if the tables for lunch so we were asked to move to a table we didn't realise was in use - I'm not sure why they can't just lay the tables for lunch at 10 once breakfast has finished, there would be plenty of time. On a positive note the hotel is excellently located. There is a car park at the hotel that is €11 a night (there are 15 spaces for 66 rooms) but the is a much cheaper car park directly opposite that is €4 for 24 hrs. Overall, if we hadn't prepaid for the two nights we would have left immediately. It was a real shame as we'd stay in the Troyes Ibis Styles a week earlier which was lovely so had good expectations that were sadly let down.

  • Stayed: July 2013
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Thank MontyKaddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H8714Agnes, Attachée Commerciale at Ibis Styles Reims Centre Cathedrale, responded to this reviewResponded 11 August 2013

Dear client,

Thank you for having taken some of your time to leave us your message.

We are extremely sorry that your overall stay did not go well despite the quality standards that we have.

Thank you for this testimonial at which we attach importance.

Best regards,

V. Martinelli

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2013

  • Stayed: July 2013, travelled solo
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Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
H8714Agnes, Attachée Commerciale at Ibis Styles Reims Centre Cathedrale, responded to this reviewResponded 11 August 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 19 July 2013

The room was very clean, tidy and, at about £45 each for a double room, really good value. Staff helpful with the small queries we had.

Ibis hotels are a bit faceless, and the breakfast was boring, but that is what you expect.

More than happy with everything and would definitely recommend.

  • Stayed: July 2013, travelled as a couple
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Thank Scot G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H8714Agnes, Attachée Commerciale at Ibis Styles Reims Centre Cathedrale, responded to this reviewResponded 11 August 2013

Dear Sir,

Thank you for tour message. We are happy that you had a great stay in our hotel.

We have a standard breakfast in order to avoid all inconveniences and we are here to assure a peacefulness moment for our clients.

Looking forward to see you soon,

Best regards,

V.Martinelli

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Reviewed 17 July 2013

  • Stayed: July 2013, travelled with family
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Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
H8714Agnes, Attachée Commerciale at Ibis Styles Reims Centre Cathedrale, responded to this reviewResponded 19 July 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 15 July 2013

A good over night stop over. The hotel could benefit from air-con in the rooms, and unfortunately the restaurant was closed. The Staff recommended their sister hotel Mercure just down the road the meal was excellent. The reception staff were very helpful and booked for us the hotel for the following night.

  • Stayed: July 2013, travelled as a couple
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Thank S H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H8714Agnes, Attachée Commerciale at Ibis Styles Reims Centre Cathedrale, responded to this reviewResponded 19 July 2013

Dear guest,

Thank you for your message.

Hope to see you again in our town and hotel,

Best regards,

V. Martinelli

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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