My husband and I stayed here this past weekend on our visit to Reims. We had a hard time finding and available hotel for this weekend due to the holiday weekend and the soccer game that was playing on Saturday night. We ended up selecting the Grand Hotel de l'Univers due to it's location.
However, we were highly disappointed for the following reasons:
1) the hotel reception staff were not very friendly and it was difficult to have reservations made at some of the Champagne houses
2) the hotel was extremely dirty- the carpets and walls especially in the main areas
3) the room was extremely dirty- carpets, curtains, walls, peeling wood on the doors, mold in the bathroom
4) the bed was small and uncomfortable
5) we did not have a working telephone in the room and no hot water in the bathroom. i could not call the front desk to notify them of the problem so had to go down. A repair man was sent for the shower but not for the phone.
We wish we had selected another hotel. This hotel is NOT a three star.
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- Also Known As:
- Le Grand Reims