I have just checked the website of this hotel to make sure I was not imaging how bad this hotel was. The website makes it look really nice but it was one of the worst hotels I have ever stayed in.
The lobby is full of old bits of furniture, with a very bored and not particularly helpful receptionist.
Our room was on the first floor. Once you figure out how to get the door opened we were greeted by red carpet, yellow walls, with grey and lilac curtains and bedspread. The carpet was absolutely filthy, covered in stains and goodness know what. It was so bad we kept our socks on the whole time to avoid walking on it.
The curtains did not meet in the middle, so light shone through all night. I took the bedspread off, as it was quite warm. Underneath was a sheet and a blanket. The blanket was also covered in various stains. The sheet and pillow cases were clean , but I daren't look at the pillows or mattress. I think the towels were clean but it was hard to tell .
But the worse thing about the room was the noise. The walls were made of paper(rice paper). We could hear everything form both sides and above ( and I mean everything!!) We had to put the TV on to drown out the noise of a family in the room nest door until they shut up. I think the drainage from every bathroom in the hotel must have run through the wall in this room, it certainly sounded like it did.So all night long every time anyone went to the toilet we got the full flush.
After a very uncomfortable night with pillows thinner than a newspaper we got up and left at 7.45am avoiding breakfast.
This hotel was not cheap at 79 euros. It could be lovely if some money was spent on it, the outside is very pretty and it is in a good spot, but for me it was just awful.
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- Also Known As:
- Crystal Hotel Reims