The location was excellent! The apartment was in a wonderful neighborhood with everything we needed - somewhat away from the touristy areas (a plus for us) yet within a short walk of so many things we wanted to see and close to metro. We really enjoyed our time in Paris and would definitely stay at the Poeme du Marais again!
Oh my; where to start? My husband and I spent a week in this beautiful apartment. The apartment strikes that perfect balance of classic Parisienne charm and modern amenities. One of my criteria for renting an apartment in Paris was to have a large window with the traditional iron work--this apartment had three! The living room was lovely and comfortable, the bedroom was large, and the attached bathroom was fabulous--so much room in the shower (unlike many European hotels). Plenty of plush towels were provided. The kitchen had everything we could need. The location simply could not have been better. This area really has a wonderful neighbourhood feel. We did a highly recommended food tour early in the week and each of the amazing stops on the tour were less than ten minutes from our apartment. What a perfect location for a home-base to explore the rest of the city. We walked, and walked and walked. Several metro stops are very close and we found the metro to be a very convenient and efficient way to get around. Though I can't say enough good things about the apartment and location (we have rented several wonderful apartments in Europe), what sets this rental experience far above the rest is the customer service and attention to detail. First of all, from the time of booking, we received a warm welcome. Just before our stay, we also received an email containing downloadable apartment information including how to operate all the appliances, directions to metro, nearest pharmacy, grocery store etc., restaurant recommendations and much more. We also received a one-page calendar showing all the exciting events happening in Paris the week we would be there. In addition, Cobblestone offered links to several services on their website. We booked the airport transfer through them. Our plane was 1 1/2 hours late and our driver waited for us! That was not part of the contract and was not expected. We were so relieved when we saw him standing with our names on his card! We then were driven to a small café which was the designated spot to meet our greeter Mildred (whom I was able to text to let her know we were a bit delayed). Again, a very warm welcome. She took us to the apartment and showed us around. It wasn't quite ready so we left our bags and went for a delicious lunch at a spot Mildred recommended. Further to the excellent service, we received an email from another Cobblestone employee who would be our main contact while in Paris. Though we didn't need to contact him, it was very comforting to know that someone was available if we needed anything or had any questions. A few days into our stay, David called us just to check in to make sure everything was going well. I can honestly say that we have never had such service anywhere else where we have rented apartments. Jennifer and David really know how to do it! We also booked a private photo shoot through Cobblestone. What a fantastic idea! Why didn't we think of that before. Usually it's a kind waiter or other traveller who agrees to take our picture together. We had a lovely time with Catherine O'Hara, our photographer. We received our photos (130 of them) very soon. We were very pleased with the photos and used a few on our Christmas cards. We have recommended Cobblestone to several of our friends and it is no wonder Rick Steves also recommends them. My husband and I will definitely be returning to Paris and wouldn't consider renting from anyone other than Cobblestone.
We loved everything about the apartment! We really enjoyed the cruise, taking it at sundown was a great tip!
It was the perfect size, clean and had all the features that made for an incredible stay! We didn't pick up our tickets for the river cruise. However, we have taken a river cruise before.
Marie was our greeter and she was very friendly and explained all the details of the apartment thoroughly and very professionally.
David was also incredibly helpful and was able to personally assist us on a couple of issues.
We also want to add that having Cobblestone available definately made us feel we had friends in Paris that could assist/help us. That was very reassuring to know. Thank you all again!
We loved this apartment! We arrived late and the check in process was smooth and clear. The linens and beds were SOO comfortable; the architectural details were darling. Pristinely clean. Convenient area with great close restaurants and bakeries. Tacos across the street were a great snack! Manager was very responsive to all questions and requests. Highly recommend!
We loved the location foremost. The apartment was very nice, well-maintained, clean, very nice furnishings, great wifi, etc. No complaints whatsoever. Having a greeter meet us and show us to the apartment was a very nice service.
We stayed at Le Poeme De Marais in late April and early May, in a perfect location, on a quiet street, and a short walk to restaurants, bakeries, a cheese shops, grocery stores, a fresh market, delis and the Metro.
Our apartment was truly the best choice for our stay in Paris. It was beautifully decorated with a separate living room, kitchen, bedroom and beautiful bathroom with a modern walk-in shower. The toilet was in a separate room, which we learned was customary in France. The kitchen had everything we needed, including cutting boards and sharp knives for our daily baguettes. It was not on the street side of the building and was very quiet.
We definitely would rent from Cobblestone again and take advantage of the additional services that were offered. Thank you Cobblestone!